Fantastic store and genuine service. All staff excellent and friendly. Product knowledge great and overall very satisfied.
L'azienda ha risposto
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Placed an order and paid for delivery of items, paying a high fee to deliver and giving three weeks notice for delivery to occur. On day of delivery, No Show! called store at 3.30pm and told, order wa... Leggi di più
L'azienda ha risposto
Very fast delivery. All was OK.
L'azienda ha risposto
I ordered what I would like on line for click and collect. I then phoned to make sure the stock was available in my town which it was. I drove down and picked it up and the gentleman even loaded it in... Leggi di più
Dettagli dell'azienda
- Negozio di ferramenta
- Negozio di materiali edili
- Negozio di articoli per il rinnovamento della casa
- Negozio di mobili da esterno
- Fornitore di staccionate per il patio
- Negozio di forniture per tetti e coperture
Informazioni fornite da varie fonti esterne
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Informazioni di contatto
30 McCombe Rd, 6230, Bunbury, WA, Australia
- 1300 185 185
3,6
Nella media
8 recensioni
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic store and genuine service
Fantastic store and genuine service. All staff excellent and friendly. Product knowledge great and overall very satisfied.
2 novembre 2024
Non scritta su invito
Risposta di Stratco - Bunbury
Hi Paul, thank you for the 5 stars and wonderful feedback! We hope to see you again at Stratco Bunbury!
Placed an order and paid for delivery NO Show …
Placed an order and paid for delivery of items, paying a high fee to deliver and giving three weeks notice for delivery to occur. On day of delivery, No Show! called store at 3.30pm and told, order was placed on the truck and delivery would be done by 6pm. Did not arrive and not impressed at all.
4 ottobre 2024
Non scritta su invito
Risposta di Stratco - Bunbury
Hi Josh, we are disappointed to hear about your experience and will do our best to address what you've raised in your feedback. We would appreciate more details about your experience if you could please pass on your contact/order details and email us at contact@stratco.com.au and reference this review. Thank you.
Risposta di Stratco - Bunbury
Hi Laci, thank you for the 5 stars. We are glad to hear that you received your order and products very quickly and hope to see you again at Stratco!
Products good, prices ok, online ordering pointless
The products are good and the prices are reasonable. The staff try hard. The system support for the shop is terrible. 30min to sort out one transaction. So I tried online purchasing. It does not confirm the order is there and ready. When you call the main line they said 'it was not their policy to email/text order completion of orders'(really?). When I asked if it was ready I was told they couldn't confirm that either and put me through to the local shop. They hadn't actioned the order but confirmed the product was there. When I get there it hadn't been done and I had to show the staff where the product was in the shop because the system doesn't tell them. I really want to support an alternative to the big B but please Stratco Head Office fix the system and train the staff how to use it. Put in place an automated notification the order is ready - this basic online ordering process
20 novembre 2020
Risposta di Stratco - Bunbury
Hi Carol, thank you for providing your feedback for Stratco Bunbury. I am sorry to hear you had this experience. Contact will be made shortly to discuss this further. Regards, Annabelle
Risposta di Stratco - Bunbury
Hi Betina, I am sorry to hear you had this experience with Stratco. Contact will be made shortly to discuss this further. Regards, Annabelle
order had not been processed 2 working…
order had not been processed 2 working days after placement. Staff seemed overwhelmed by workload and didnt know where stock was on floor. Glad to just get what was ordered and get out of there. Other customers were just as confused with staff and getting their orders.
15 settembre 2020
Non scritta su invito
Risposta di Stratco - Bunbury
Hi Graeme, thank you for providing your feedback. I am sorry to hear you had this experience at Stratco Bunbury. I have contacted you if you would like to discuss this further. Regards, Annabelle
I ordered what I would like on line for…
I ordered what I would like on line for click and collect. I then phoned to make sure the stock was available in my town which it was. I drove down and picked it up and the gentleman even loaded it into my car for me.
13 maggio 2020
Non scritta su invito
Friendly and knowledgeable staff.
2 marzo 2020
Non scritta su invito
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