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Valutata 1 stelle su 5

Both the website and app are very slow and unresponsive most of the time. Also the voucher system simply doesn't work. I followed the guide on creating an account using the same email the voucher wa... Leggi di più

Valutata 5 stelle su 5

Fantastic food and service. Quality ingredients used, beautifully cooked and very reasonably priced too. Would advise booking a table if you want to dine in as the queue can be a long one...it's a v... Leggi di più

Valutata 5 stelle su 5

Excellent value, staff and location. You won’t find any better value restaurant in the area, plus the location and view is second to none! Our 3 course set lunch menu was £20.95 each and, while the po... Leggi di più

Valutata 5 stelle su 5

Service at Berang was just first class! From the warm welcome, moving us to a lovely table next to the window and the knowledgable recommendations helping us to select exactly the right quantity and... Leggi di più

Dettagli dell'azienda

  1. Servizio di marketing su internet

Scritti dall'azienda

SquareMeal started over 30 years ago, as a guide to the best restaurants in the City of London. Since then, we have grown to encompass the whole UK, as well as private dining, weddings and parties. Now, we are the UK’s leading restaurant guide, with millions of diners using our site every month. We publish articles, guides, ‘best’ lists, reviews, round-ups, foodie news and more.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

106 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 5% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(106)

74 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lunch time treat that we will definitely repeat.

Treated my daughter to lunch in her lunch hour. We chose the steak from the lunch deal. The starter was great, much better than we expected. We both had the steak which was amazing. Perfectly cooked and very tender. Bonus was that we finished our meal in time for her to return to work, as requested. Definitely returning.

19 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

Can't tell if this website is a scam of not

I see what the company was trying to do with the whole concept of gift vouchers linked to your card HOWEVER it just isn't as simple as it was advertised. There was a few issues. I got gifted a voucher from work for squaremeal and I will tell work never gift anyone this. It is the worst gift ever.

First problem was that not all restaurants accepted the smart vouchers. So you are limited by choice.

Second issue is that I did all the steps to ensure I get the money redeemed. It was suppose to be an automatic process but I haven't gotten an email to ask if I want to use the voucher and get my money back.

Third problem is that the website it horrible to navigate. There are several ways to get to the same page of a website but sometimes it doesn't have the filter bar so you cannot filter tot he restaurants that accept the voucher.

I am still getting in touch with squaremeal to try get my money back. I went to a restaurant I never wanted too but because it the was the only one near queens park that accepted the voucher and ended up spending £90 or food that I didn't enjoy. This is more stressful than it needs to be.

UPDATE: customer service did get back to my request after I sent a query form. They responded the next working day and swiftly sent me a link to allow me to use the £40 voucher my workplace gave me and I managed to get the money reimbursed into my bank account.

The service was swift so I could not fault them on that! Thank you team. However I personally don't like the concept of these gift voucher where you use your money first then getting reimbursed, so I left it at 3 stars mainly due to the concept of it all

17 maggio 2026
Non scritta su invito
Logo di SquareMeal

Risposta di SquareMeal

We’re sorry to hear that your experience with the voucher was frustrating, as we appreciate this is not how a gift experience should feel.

To clarify, our Smart Vouchers can currently be used at over 500 restaurants, as well as on more than 1,000 food and drink related products and experiences. Vouchers can also be exchanged for gift cards with 9 major high street brands, so there are a range of redemption options available.

In your case, the reimbursement was delayed because the restaurant was using an outdated merchant ID, meaning the transaction did not automatically match in our system. You contacted our support team on Sunday evening, we responded on Monday afternoon requesting confirmation of payment, and once received, your reimbursement was processed on Tuesday.

We do appreciate your feedback regarding the website navigation and filtering experience, and we will pass this on to our product team as we are always looking to improve the customer journey.

Valutata 4 stelle su 5

Nice

Came to Gaucho Covent Garden for my husbands 50th birthday. Food was great, crab starter exceptional. Sadly no mention of my husbands birthday even though I’d sent a message beforehand.

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent

A great experience as always, and no hanging around !
* This is a review for The Three Oaks, Gerrards Cross (Bucks) *

7 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I would mark as zero if I could

I would mark as zero if I could! Web site is very confusing, process is confusing. I have tried multiple times to book and had restaurants refuse the vouchers even when they were on the Squaremeal site as accepting vouchers. I tried calling restraints in advance but they weren’t sure of the process either. As a last attempt to salvage my gift vouchers I purchased items from the online shop using the vouchers but they charged my credit card instead! Complete sham, AVOID!

7 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

truly brilliant place to eat on every level

Bistro Freddie is truly lovely. The atmosphere is warm, friendly and happy. There's no blaring music to kill conversation, but it's noisy enough to be private. The style is Paris bistro meets Shoreditech trendy. The food is really good, an appetising menu prepared in front of you, so that you want everything. Particularly recommended are the cod, any steak specials, and the pie - which is for two. The side salad is fantastic and huge. The desserts look wonderful but I've never had space for one. The service -better called hospitality really - is great. You feel like you're an old friend. They are warm and welcoming, they look after you, when you want something else they appear. And it always seems to be full, which give the distinct impression that others share this view. I've eaten here multiple times, because you always know you'll have a great time, the food will be excellent, and you'll get to enjoy the company of those you are with just as if you were in the kitchen of one of you, in some sort of fantasy version of that Russell Crowe film where he's a rich city trader who's left an old house in Provence, goes there to sell it, and falls in love. Hugely recommend.

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam website

Scam website. Do not use this website. They allow you to book reservations at restaurants that do not even accept reservations. They will charge you a deposit, and when you get to said reservation, you will realise none of the sort exists. They even allow you to book a table at places which do not even accept reservations.

26 marzo 2026
Non scritta su invito
Logo di SquareMeal

Risposta di SquareMeal

We’re sorry to hear about your experience and understand your frustration.

To clarify, reservations made through our platform are only possible via the restaurant’s own booking system or authorised booking platform. If a restaurant does not accept reservations, it would not be possible to complete a booking through our service.

We would like to investigate what happened in your case, as this is not the experience we aim to provide. Please contact our support team with your booking details so we can review this further and assist you directly.

Valutata 5 stelle su 5

Was a great experience at Ilford Big Moes

Was a great experience at Ilford Big Moe's with family; comfortable and spacious setting. Food didn't take ages to come, and when it did, kids loved it and nothing remained on the plates! Also parking in nearby extensive car park was very cheap; only £2 for 2 hours!

21 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Pleasant and welcoming staff

Pleasant and welcoming staff. Reception/dining area had a nice ambience. Room was small but adequate for 1 night stay. The food (dinner) was nicely presented and tasted very good with good value for money. There was plenty choice for breakfast. Would highly recommend and would stay here again.

5 marzo 2026
Non scritta su invito

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