furto legalizzato. per una scheda informativa ti attivano in maniera fraudolenta un abbonamento mensile che poi per cancellare devi cercare mezzora dove cliccare. davvero degli impostori.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ho pagato $ 0.95 per un singolo report, il sito garantiva che non ci sarebbero stati altri addebiti, oggi mi ritrovo con un abbonamento attivo per $ 29.95 che non ho sottoscritto. Ho scritto immediata... Leggi di più
L'azienda ha risposto
9/1/2024 valutazione 1 stella per due volte ho chiesto di bloccare i prelievi dalla mia carta, sono mesi che fanno prelievi in date diverse e con cifre diverse.. domani mi rivolgerò alla polizi... Leggi di più
L'azienda ha risposto
Come tutti gli altri mi sono state addebitate 30€ in automatico avendo solo fatto un'acquisto di 1€. Ho visto che risponde agli altri giustificandosi del fatto che lo scrivono quando fai l'acquisto an... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Spokeo People Search allows you to search for anyone by performing a name, reverse email, reverse phone, or reverse address search. Searches can also be performed to obtain court records, historical records, or business information. Our database covers social networks, public records, marketing lists, and other sources to reveal demographic details, public profiles, and more.
Informazioni di contatto
2,5
Scarso
2K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Abbonamento automatico a propria insaputa
Come tutti gli altri mi sono state addebitate 30€ in automatico avendo solo fatto un'acquisto di 1€. Ho visto che risponde agli altri giustificandosi del fatto che lo scrivono quando fai l'acquisto anche solo di 1€, ma fidatevi è una sorta di clausola molto nascosta. Io aspetto il rimborso, fino a quel momento mi impegnerò al massimo per sconsigliare questa applicazione.
8 marzo 2024
Non scritta su invito
Risposta di Spokeo
Hello there:
I am deeply sorry to hear this. I received your complaint to the Trustpilot.com page for Spokeo, on March 8, 2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
prelievi fraudolenti… ma leggi il seguito
9/1/2024 valutazione 1 stella
per due volte ho chiesto di bloccare i prelievi dalla mia carta, sono mesi che fanno prelievi in date diverse e con cifre diverse.. domani mi rivolgerò alla polizia
12/1/2024
cambierò la mia valutazione, in tre giorni mi hanno rimborsato.. ora leggerò con attenzione quando aderirò a qualsivoglia offerta
9 gennaio 2024
Non scritta su invito
Risposta di Spokeo
Dear Bettina:
I am truly sorry to hear this. I received your complaint to the Trustpilot.com page for Spokeo, on January 9, 2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.
Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Trustpilot.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Addebiti su carta credito non…
Addebiti su carta di credito non autorizzati
11 dicembre 2023
Non scritta su invito
Risposta di Spokeo
Dear Sergio:
I received your complaint to the Trustpilot.com page for Spokeo, on December 11, 2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Poco fa volevo identificare la persona…
Poco fa volevo identificare la persona a cui è intestato un indirizzo e.mail, e così ho lanciato la procedura; una volta creato il report, mi è stato chiesto un pagamento di 0,95 E per averlo, e io ho pensato di procedere con l'acquisto, ma sono cauto con l'uso on-line delle carte di credito o debito, e così ho pensato di procedere al pagamento con PayPal, che secondo me offre più garanzie in questo tipo di transazioni, ma a differenza di quando lo uso con altri siti, in questo caso nel momento di dare la conferma definitiva del pagamento, non mi è apparso il riepilogo con l'importo totale, e così mi sono insospettito, ho annullato tutto, e mi sono messo a cercare recensioni, e le ho subito trovate su questo magnifico sito che è "Trustpilot", che opera per la trasparenza nell'interesse dei consumatori, e che mi è già stato utilissimo in vari altri casi, come del resto anche in questo, perché ho avuto conferma che le cose non erano come sembravano; stavo per attivare a mia insaputa l'abbonamento mensile. Sul sito di Spokeo si parlava dell'abbonamento, ok, ma in modo da farmi credere che se lo avessi voluto avrei potuto richiederlo, ma non che stessi per attivarlo in quel momento. Questa è una grave mancanza di serietà, e così adesso rinuncio del tutto ad utilizzarlo. Addio Spokeo.
10 settembre 2023
Non scritta su invito
Risposta di Spokeo
Dear Antonio:
I received your complaint to the Trustpilot.com page for Spokeo, on September 10, 2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Risposta di Spokeo
Dear Xander:
I received your complaint to the Trustpilot.com page for Spokeo, on September 1, 2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.
Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Trustpilot.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
E' un sito ingannevole
E' un sito evidentemente ingannevole, che fa credere di vendere una informazione a 0,95$ salvo poi abilitare tacitamente anche un abbonamento "gratuito" che dopo una settimana si rinnova a 29,95$ al mese. L'informazione riguardo questo abbonamento é riportata in piccolo, in mezzo alle informazioni per la privacy, in modo che sia meno evidente possibile. Auguro loro vivamente di spenderli tutti in medicine.
31 maggio 2023
Non scritta su invito
Risposta di Spokeo
Dear Andrea:
I received your complaint to the Trustpilot.com page for Spokeo, on June 22, 2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with the services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.
Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Trustpilot.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Truffa
Ho utilizzato il servizio 1 volta pagando con Paypal e oggi mi sono accorta che mi hanno continuato ad addebitare per mesi 29 euro ogni volta. Una truffa. Non ho mai fatto nessun abbonamento 👎🏻👎🏻👎🏻👎🏻👎🏻
12 giugno 2023
Non scritta su invito
Risposta di Spokeo
Dear Dil:
I received your complaint to the Trustpilot.com page for Spokeo, on June 12, 2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with the services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.
Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Trustpilot.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.