Spiritmotorcompany Recensioni 

174
TrustScore 3 su 5

3,1

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Valutata 1 stelle su 5

Absolutely shoddy. I paid £100 to reserve a vehicle. The vehicle was not available and I was pushed from pillar to post trying to arrange a viewing. Given the runaround numerous times. The salesman Ar... Leggi di più

Valutata 5 stelle su 5

I have just bought a car from Spirit Motor Company in Leigh. My experience was a positive one I found the right car, contacted Kaiss, who asked me to come and see the car when convenient. On my arri... Leggi di più

Valutata 1 stelle su 5

Stay away from this setup! They come across all friendly but as soon as they have your cash the lies and aggression starts! The warranty is price inflated (can be bought direct much cheaper) and th... Leggi di più

Valutata 4 stelle su 5

Delighted with the service I received when purchasing my new car. From start to finish the service was great, friendly and helpfull. Everything was explained and nothing was too much trouble. I'm h... Leggi di più

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Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 3% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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3,1

Tutte le recensioni

(174)

58 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Avoid at all cost

The car this company sold for almost £7000 with a full MOT has been nothing but a money pit.
It's needed all new tyres as they were all cracked and apparently the original ones that came with the car. It's needed new brake discs and pads as they were complely worn down to an unsafe level plus a snapped wishbone. When this work was being done it was discovered it needed a whole new subframe as it was completely corroded to the point it was no longer solid metal, it just crumbled. The mechanic said it was the worst he had ever seen and must of been kept of wet grass or something for months to get in that state. It's undriveable without us getting all this expensive work done now whilst still paying car payments off. It also has badly rusted drum brakes so God knows what else they will find when the subframe gets replaced. Absolutely avoid this company that will sell anything for Profit. I wonder how on earth it passed an MOT only 5 months ago as this damage has not just appeared?
This is my 20 year daughters 1st car after passing her test in November at at this point unsure whether to pay out again or just scrap it and loose 7 grand.
This company clearly put profit above anything else and the MOT is questionable.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Bought a Hyundai Santa Fe from spirit…

Bought a Hyundai Santa Fe from spirit motor company in November 2025. Had the car 10 months covered 3000 miles then to have the engine seize on us. The warranty company they gave us have denied any correspondence with them for a replacement engine and new turbo so it has cost us £5000 for a replacement engine and new turbo.
I would strongly advise not to buy a car from these people..

10 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

⭐ 1 Star

⭐ 1 Star – Avoid at all costs

I bought a Hyundai Santa Fe from Spirit Motor Group in January and paid an extra £399 for a 3-month warranty.

Within a week, the car started making a loud squealing noise, which sounded like an issue with the fan belt. I contacted them and arranged for it to be looked at. After rescheduling, they told me to take it to a local garage in Wigan for inspection.

The garage found multiple serious issues:
• Fan belt needs replacing
• Turbo failing and needs replacing
• Fuel sensor fault

Total repair cost is around £1,200.

When I went back to Spirit Motor Group, they told me to contact their warranty provider. However, when I spoke to the warranty company, they had no record of my vehicle at all. This was already March—around 6 weeks after purchase.

It turns out Spirit Motor Group had taken my £399 but had not even activated the warranty.

After chasing, they eventually set it up, but the policy only covered up to £500—nowhere near the repair costs. The warranty company refused to pay, and when I went back to Spirit Motor Group, they simply said they would not help because it’s a second-hand car.

I am now in contact with Trading Standards and awaiting a response.

Very disappointed with the service and how this has been handled. I would strongly advise others to be cautious.

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

After 3 weeks of leaving a deposit of…

After 3 weeks of leaving a deposit of £500 with them. The day i eventually got the car, the car was was beeping a warning "service due", took it back to them, instead of servicing car they adjusted and cleared off the warning.
After 3 weeks of purchase, weather was quite warm i switched on car A/C but it refused to work, I called in i was told I should take car to garage to refill a/c gas, is that supposed to be my responsibility within 3 weeks of purchasing the car? I rang Sani 3 times the manager to inform him of this but he wouldn't answer my call.
I observe they dont do basic necessary works on car i.e service car and proper checks before selling their cars to customers except you are lucky that the car you bought from them was in a very good condition before leaving the previous owner.

30 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrendous Service

Horrendous Service, if you want a proper back street garage that should be on rogue traders then this is your place. Pay a deposit at your peril, no chance of getting it back or a phone call for that matter, stay away.

7 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID AVOID AVOID!! STAY. AWAY.

AVOID AVOID AVOID!!! STAY AWAY! They sell cars that are NOT roadworthy and are dangerous... Check other reviews and you'll see they do NOT refund - not even deposits when they should and agreed with potential buyer. I wouldn't trust the reviews that compliment this company AT ALL! They don't even deserve ONE star but it's the minimum that can be given in order to review. Have also been known to threaten violence towards people who deserve and are legally entitled to a refund. AVOID AND STAY AWAY! Don't lose your money and end up with a dangerous, faulty car from these conmen!!!

9 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Recently brought two vehicles and…

Recently brought two vehicles and explained they were for my children learning how to drive brought down from Manchester so they reckon jumped in cars next day to find grinding brake noises filled with anxiety I took car to independent garage for health check to be told the car is not even road worthy booked next car in time how that will be but now reading reviews I am massively concerned despite the web site offering a 14 day money back guarantee but not reaching any communication back and will now also have to take them to small claims court no doubt to get my money back as from reviews police have no involvement despite the constant reviews of fake MOTs they are still trading how is this possible but I will ensure this company is shut down because it’s unlawful and had someone have an accident in their vehicle they could be on for manslaughter in my eyes putting people and drivers at risks they should be held accountable an will not be trading but no doubt change their trading name I have every intention on visiting the branch and get my money for the vehicle that’s not fit form purpose in feel any positive review has been a lie or a staff member as majority reviews show fraudulent behaviour I will not rest till held accountable I am vulnerable whilst I dialysis due to ill health and have very low income this is completely unacceptable and there website clearly states money back for long distance and they do not respond and the fact they are producing fake MOTs they need police and government action I will be that person to shut them down how dare you be so irresponsible and put life’s at risk DO NOT BUT ANYTHING FROM THEM THEY ARE FRAUDS AND LIAR EVEN STILL 2026!

7 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Dealt with Archie very kind genuine guy…

Dealt with Archie very kind genuine guy feel some of the reviews was off putting but your always gonna get them Archie made me feel comfortable through purchase if your buying car ask for Archie 💯

14 febbraio 2026
Non scritta su invito
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Risposta di Spiritmotorcompany

Thank you so much for your kind words and for taking the time to leave a review.

We’re delighted to hear that Archie made you feel comfortable and supported throughout your purchase — that’s exactly the experience we want every customer to have. He’ll be really pleased to hear your feedback.

Thank you again for your recommendation — we truly appreciate your support and wish you many happy miles in your new car!

Valutata 1 stelle su 5

AVOID

AVOID! Please read all reviews before considering buying a car from spirit motors, I wish I had. This is by far the worst company I've ever had to deal with, also only pay a deposit if you are 100% sure you want to buy from here because they refuse to give it you back even though it states it's refundable. I bought a car 14 days ago and I've had to pay 280 already to get the car to a suitable standard for my 18 year old son to drive

30 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

CON GARAGE DO NOT BUY A VEHICLE FROM THEM.

Well, I am back again after many reviews. I purchased a car from this company in January 2025 on finance, I was sold the most bodged vehicle ever! It is now just over a year down the line and the car is sat in a local garage with a blown head gasket and not even worth repairing, this comes after repairs of £500 in December from the MOT. Spirit are complete cowboys and a con DO NOT PURCHASE A CAR FROM HERE. Luckily I have all evidence needed including text messages from the owner which I’m sure he won’t want sharing. I won’t let this go and hopefully the company won’t be able to trade for much longer.

I will be expecting threatening calls again from the owner after posting this review but enough is enough, they need to be held accountable.

10 febbraio 2026
Non scritta su invito
Logo di Spiritmotorcompany

Risposta di Spiritmotorcompany

We strongly refute the allegations made in your recent posts. The claims you have published are false, defamatory and extremely damaging to our business, our reputation, and our staff. Accusations such as “scammers”, “con garage”, selling unroadworthy vehicles, falsifying MOTs and carrying out unsafe repairs are very serious statements, and we categorically deny them.

We are particularly concerned by the repeated posting of multiple negative reviews, as well as threats to contact media outlets and share private communications. Posting three separate reviews containing the same allegations goes beyond feedback and enters into targeted harassment.

We will not engage in a public back-and-forth regarding individual case details; however, we are fully confident in our documentation and processes. If you wish to pursue a formal complaint, we encourage you to do so through the appropriate legal or regulatory channels where all evidence can be reviewed properly and impartially.

We remain committed to operating transparently and professionally and will continue to support our customers within the terms agreed at point of sale.

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