SpinLife associates were friendly, courteous and very knowledgeable in their work. Even though, I attempted to cancel my order and the associate was still friendly and courteous. I called back again... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Leggi di più
L'azienda ha risposto
I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had... Leggi di più
L'azienda ha risposto
Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Informazioni di contatto
330 West Spring Street, 43215, Columbus, Stati Uniti
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,2
Molto buono
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di SpinLife.com
We are so glad you had a great experience with our product! Thank you for your positive feedback; we appreciate it.
easy way to order and fast service
11 giugno 2025
Risposta di SpinLife.com
We're happy to hear that ordering was easy and our service was fast! Thank you for your positive feedback; we appreciate it.
Key arrived and functioned
Key arrived and functioned. Should be included. Order handled efficiently once it was understood what I wanted.
5 giugno 2025
Risposta di SpinLife.com
Hello Richard, We're happy to hear that the key works. We appreciate your feedback regarding its inclusion and our order handling. Thank you.
Order entry process went smoothly
Order entry process went smoothly. The only criticism I have is that I have been given NO indication of when my order might ship. And I don’t see any good way to determine that.
6 giugno 2025
Risposta di SpinLife.com
We appreciate your order and feedback. We are sorry you haven't received shipping updates. We'll review our communication process to improve order status visibility.
Tod was great helping me with the order!
3 giugno 2025
Risposta di SpinLife.com
We're happy to hear that you had a great experience with our team. Thank you for your positive feedback; we appreciate it a lot.
nothing has been done yet
nothing has been done yet. i was sent a bill, for over $200, to get started, but nothing has happened yet about the problems.
2 giugno 2025
Risposta di SpinLife.com
We appreciate your feedback and regret to hear about the billing and lack of progress. We'll look into the matter to ensure your issue is addressed properly.
Risposta di SpinLife.com
We appreciate you taking the time to share your positive experience! We're glad to hear that our team was helpful.
.DELIVERY ON TIME AS PROMISSED
14 maggio 2025
Risposta di SpinLife.com
We appreciate your positive feedback!
Todd was very helpful and had all the…
Todd was very helpful and had all the information I needed
21 maggio 2025
Risposta di SpinLife.com
We're happy to hear that the information we provided was helpful. Thank you for your positive feedback!
Poor delivery services.
I have been waiting for my product for over a week from the final distribution center. I have not been contacted by the delivery services. I am a very disappointed in the services. The product may be good, but without receiving it, how can I rate it.
4 maggio 2025
Risposta di SpinLife.com
We understand the frustration of waiting for your order. We're sorry it hasn't arrived and that you haven't heard from the delivery service. We'll look into this. Thanks for your feedback.
Beth was a wonderful help when…
Beth was a wonderful help when answering my questions and placing the order for the 185 Hi Low bed.
17 maggio 2025
Risposta di SpinLife.com
Hi Kathyrn. We're happy to hear that our team was helpful when you ordered the 185 Hi Low bed. We appreciate your positive feedback!
Great customer service with a quote for…
Great customer service with a quote for exactly what I needed!
16 maggio 2025
Risposta di SpinLife.com
Hello Michael. We're thrilled to hear you had a positive experience with our customer service and that we were able to provide you with a quote that met your needs. We appreciate you taking the time to share your feedback.
Representatives were very helpful.
16 maggio 2025
Risposta di SpinLife.com
We appreciate your kind words about our representatives. We strive to provide excellent customer service and are glad to hear that you had a positive experience.
Risposta di SpinLife.com
Thank you so much for rating your experience with us so highly!
Web site was extremely easy to use
Web site was extremely easy to use. Although I was a bit confused by use of ‘hemi” for type of walker until I saw ‘tall’ and standard’. I was able to complete my order quickly.
8 maggio 2025
Risposta di SpinLife.com
We appreciate your kind words about our website's ease of use. We understand that the terminology for walker types can be confusing. We're always looking for ways to improve our website and make it even more user-friendly. Thank you for your feedback!
I got a catalog in the mail
I got a catalog in the mail. I saw the scooter i chose was on sale. Ordering was easy.
7 maggio 2025
Risposta di SpinLife.com
Thank you for your review. We're glad to hear that you found our catalog helpful and that you had a positive experience ordering your scooter.
Risposta di SpinLife.com
Thank you for your kind words about our service and advice. We appreciate your patience as you await your white glove delivery.
great service
great service, speed of order delivery and white glove service representative
2 maggio 2025
Risposta di SpinLife.com
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad you found our delivery speed and representative helpful.
Risposta di SpinLife.com
We appreciate your feedback and are glad to hear you found it easy to browse our products.
Excellent service !!!
1 maggio 2025
Risposta di SpinLife.com
Hello Lawrence. We appreciate the rating, and are glad we could provide you with a positive experience!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.