Absolutely appalled by the treatment I received as a visitor
I recently visited one of the companies based in the Maylands Building. Upon arrival, I approached reception to inform them of my visit. Despite clearly marked visitor bays being completely empty (around 10 spaces), I was told I was not allowed to park there. I explained that I was a visitor, exactly who the bays are meant for, but was told that due to internal arrangements with the company I was visiting, I could not use the visitor parking. Instead, I was advised to park over 10 minutes away in a Tesco car park.
I made it very clear that I am disabled, and walking long distances is extremely difficult for me. I also drive a high-value vehicle and prefer not to leave it in areas without cameras or places I cannot be in close distance to my vehicle.. Despite all this, the two receptionists were dismissive and completely unwilling to help. They showed zero empathy or willingness to make a reasonable exception.
As a business owner, I had actually been considering this building as a potential location for one of my companies. After this experience, I will absolutely not be moving forward with that, and I will be sharing this experience with other professionals I know.
Shocking lack of accessibility, poor management, and disgraceful customer service.

Risposta di Spaces - The Maylands Building







