Be very careful with this company. Inadvertently or not, they don't tell you everything and then charge you saying it is justified. This 2 star review caused a bit of a stir and then it went quie... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely terrible since the lovely FOH members have left the building. Front of house staff are useless, turning away packages that are needed for our work and then laugh & patronise us after their... Leggi di più
L'azienda ha risposto
UPDATE 3 Sept 25 : this company has stalked and harassed me after I immediately cancelled a contract due to their misrepresentation of prices. I legally cancelled the contract, yet they have used... Leggi di più
L'azienda ha risposto
The center team are helpful and and make me feel that my business is important to them
Dettagli dell'azienda
Scritti dall'azienda
Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.
Informazioni di contatto
Arlington Business Park, Theale, RG7 4SA, Reading, Regno Unito
- 1182287612
2,8
Nella media
5 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Dishonest, lied about prices then aggressive behaviour
UPDATE 3 Sept 25 : this company has stalked and harassed me after I immediately cancelled a contract due to their misrepresentation of prices. I legally cancelled the contract, yet they have used bullying, intimidation, aggression and extreme harassment to try to force me to pay for a contract that was misrepresented by them. I cancelled in writing within minutes of receiving it - yet they have sent multiple invoices demanding payment for a service that has not been used, and was legally cancelled. I have now sent a CEASE AND DESIST to stop the harassment by SPACES. This is an unscrupulous unethical company that thinks they are above the law. I have reported to Trading Standards also. AVOID THIS COMPANY. Now I see why their locations are completely empty and why they’re so desperate to get clients.
DO CHECK ALL 1 STAR REVIEWS - this company is like “The Firm”, they are bullies, unethical, threatening, unscrupulous. Just use Google to find another unrelated office space, do not use SPACES, also known as IWG / REGUS.
Awful - Be careful of this place, Waterside location (Arlington) by Reading in Berkshire. The manager is very dishonest and completely misrepresented the membership prices and was very economical with the truth when asked what is included. There was utter deception, then aggression and harassment by this manager. The most dishonest business I have come across. Judging by reviews, I guess it’s a common theme.
It’s actually a lovely location, but the manager lies, has anger issues, and is thoroughly dishonest. I would really like the harassment and stalking by email to stop. If Spaces workers had been honest, I would have been happy to have a membership there. The deception and the following aggression and harassment is really unacceptable.
2 settembre 2025
Non scritta su invito
Risposta di Spaces - Arlington Business Park Theale
Hello Elizabeth,
We’re sorry to hear about your dissatisfaction but your comments are heavy, inaccurate and deserve defending.
We work hard to ensure full transparency in everything that we do. You’re disappointed that the VAT is not included within the prices quoted to you. However, this is typical in business negotiations. Moreover, the VAT exclusion is clearly detailed within the quotes and subsequent agreement provided to you (on the front page). We have not acted fraudulently and provided evidence to support that.
We have ended your agreement on the earliest possible date according to your terms.
Should you have any other concerns, we invite you to contact us through the ‘Help’ section of your online account (myspacesworks.com).
Regards,
Lorraine Brule
Global Customer Service at Spaces
Be very careful with this company
Be very careful with this company. Inadvertently or not, they don't tell you everything and then charge you saying it is justified.
This 2 star review caused a bit of a stir and then it went quiet with no attempt at reconciliation. However, I have just received a credit out of the blue for a late payment charge which I contested.
The centre staff are absolutely fine and the facilities are good, so I am changing the review to 4 stars
20 settembre 2024
Non scritta su invito
Risposta di Spaces - Arlington Business Park Theale
Hello Jim,
I sincerely apologise if the parking costs came as a surprise to you.
Transparency is fundamental to us and we always ensure that any concerns have been clarified before an agreement is signed but please understand that the parking is managed by a third-party so we are not responsible for applying these charges to you.
Your centre team are your key contacts here and can provide you with information on alternative solutions or nearby parking locations.
Thank you again for taking the time to provide feedback.
Best wishes,
Lorraine Brule
Global Customer Service at Regus
Pathetic..
Pathetic... Aweful. So unhygenic. [Arlington Business Park Theale]
Not sure from where to start with.. I wonder what if they start to put the pictures of their shared kitchen instead of the paid cafeteria on their website... people are gonna run away.
1. They don't have a microwave
2. On an average not more than 10 spoons in kitchen
3. The drinking glass have salt marks all over.
4. Hardly any cups to make coffee..
5. Printer never works
6. So many time we had no soaps and issue roll in the toilets
7. Noisy, very noisy, no sound proofing
8. Emptying the dustbins can be missed several times.
9. One word for reception is "arrogant". They will never solve any problems, just give excuses
21 agosto 2023
Non scritta su invito
Risposta di Spaces - Arlington Business Park Theale
Hi Priyanka,
We’re sorry to learn of your frustrations but your comments feel unfair.
Your centre team have already explained that the microwave is not available due to Health and Safety precautions. We have received no other reports of no spoons or dirty and lack of cups. We do encourage customers to reuse their own to reduce their carbon footprint; we recommend you having and reusing your own.
I’ve been informed that your own line manager has contacted you to flag these comments as they are raised out of context and in unfairness to the support the team continue to provide you.
If you have similar concerns, please speak to the centre team directly. Thank you.
Best,
Lorraine Brule
Global Customer Service at Spaces
Front of house horrendous (Spaces, Theale)
Absolutely terrible since the lovely FOH members have left the building. Front of house staff are useless, turning away packages that are needed for our work and then laugh & patronise us after their mistake. We will be leaving ASAP now, we used to have such a high level of genuine care, but the atmosphere is now horrible we will not be paying for that.
27 luglio 2023
Non scritta su invito
Risposta di Spaces - Arlington Business Park Theale
Hi Ollie,
I am sorry to hear of your dissatisfaction.
The local team are only allowed to accept post if it is in the correct company name; this is a legal requirement. We regret that we are not able to collect post for a company on behalf of another.
The manager has already been in touch to give you more information but should you have any further questions she will be happy to help.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Spaces
The center team are helpful and and…
The center team are helpful and and make me feel that my business is important to them
16 luglio 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.