Hi Shane,
I’m very sorry to hear that your recent experience at the centre has not met expectations, however, I must address your comments, as they misrepresent the facts.
As for office size issue, your centre team considered all viable options, including expanding your current space or relocating to another site, but you declined the proposal.
The phone reception issue was traced back to your device setup and the centre team helped you resolve it efficiently.
Transparency is fundamental to us, the details of the charges and services are outlined in your agreement; you were billed according to it.
Please note that you can review your agreement, invoices, check and amend your services at any time using your online account by logging on to myspacesworks.com.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces