Tasha was so efficient leading the process without me having to ask anything! Sovereign offered a complete package at the cheapest price. Gerald Oates
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Scopri cosa dicono le persone
Booking a holiday is a stressful experience with no guidance. We were so tired of endless scrolling and searching on the internet. Sovereign Travel came to our rescue. Speaking to a human is invalu... Leggi di più
While planning our Golden wedding holiday we were spoiled for choice. Louise gave us exceptional customer service. She guided us through the options, dates and suitable holidays with great expertis... Leggi di più
Sovereign is always helpful friendly and very knowledgeable. They can always find a great deal with excellent prices for 5 star luxury. We’ve booked through them 6 times now and each time had been fan... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Sovereign Luxury Travel, we’re experts in creating tailor-made luxury holidays that are crafted with care. With over 50 years of experience and destination expertise, we create truly personal escapes. From the sunny shores of the Mediterranean to the tropical palms of the Caribbean, our Personal Travel Planners are on hand to help you every step of the way. All of our hotels and resorts are handpicked to ensure a high standard of service, and you’ll always benefit from exclusive offers, upgrades and perks thanks to our close partnerships with hotels across the world. Book with confidence, knowing we’re trusted by discerning travellers across the country. From handpicked accommodation to fully flexible booking, we take care of the details so you can relax and enjoy every moment.
Informazioni di contatto
4th Floor, RH12 2PD, Horsham, Regno Unito
- 01293 762400
- holidays@sovereign.com
- www.sovereign.com
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Very good website
Very good website, with extensive information about hotels. Very easy to book.
Excellent Advisors who are attentive…
Excellent Advisors who are attentive with superb customer service skills
Excellent service
Excellent service throughout by the Sovereign Trusted Advisor.
Since booking a holiday with Sovereign…don't go anywhere else.
Since booking a holiday with Sovereign nearly 5 years ago we have not even thought about booking with anyone else. Staff are knowledgeabl, helpful and friendly. Hotels have been outstanding, service exceptional from start to finish, attention to detail above and beyond. If we cannot go with Sovereign we won't go on holiday. 5 Stars.
Have been using Sovereign for many…
Have been using Sovereign for many years now. Impeccable service. Can not fault.
Very easy to transact with
Very easy to transact with. Plus having booked with Sovereign before I was helped by the same Travel agent making it a more personal service. The agent was able to book extra leg room seats and enable me to choose those seats which would have been more problematic. So I like the personal service that Sovereign gives. I prefer dealing with a real person rather than a web site.
Good Customer Service
On deciding on the general destination area, I contacted Sovereign. We had used them several years ago and were very happy with the service then. On this enquiry I received a rapid response to my enquiry from a very polite lady named Holly. After some further advance, options and a very competitive price, I booked the holiday. It was a pleasure speaking to Holly who understood my holiday specification, including budgetary ones.
Excellent customer service so far
Good website, easy to use.
Competitive price and good customer follow up emails
Excellent Service
Excellent Service, I would recommend Sovereign to anyone that wants fantastic service.
Internet Booking
Booking made over the internet, no face to face contact with sovereign. Booking was all my own work so do I mark myself. Does this mean that I have only got myself to blame if something goes wrong?
Very efficient & friendly service
Very efficient & friendly service - booking over the phone was easy
I would highly recommend Citalia
I would highly recommend Citalia! Dealing with them is always an absolute pleasure and nothing is ever too much trouble.
I spoke with Leanne Hall today and she was wonderful, from 1st to last contact. Professional, polite, friendly, approachable, knowledgeable and reassuring.
Well done Leanne and thank you once again Citalia!! :)
Fantastic service
I emailed to get a quote on a holiday…
I emailed to get a quote on a holiday to lanzarote. And within 30 mins, I had received a quote from Leanne. Within a further 10 mins our holiday was booked. Leanne was very friendly, professional and helpful.
Thank you. Jane
we think S0VEREIGN was a very good service
we think S0VEREIGN was a very good service apart from no taxi to meet our arrival at Paphos Airport, this was very disturbing after a long flight, but was ok at the last moment. The Annabelle has changed a lot and some older people ourselves included may not be so happy, as at breakfast one has to collect cups, tea or coffee as the staff do not do this any more which we think is not good for such a popular hotel. We enjoyed ourselves very much and will return one day.
Regards Mrs Margaret Walton
Very helpful and easy to deal with.
Very helpful and easy to deal with.
Efficient and friendly- thanks
The staff at Sovereign have been…
The staff at Sovereign have been extremely helpful and answered all my queries
Sovereign have been brilliant, this is the second time i have booked and will book again
This is the second time i have booked with Sovereign now and the experience of the actual trip and the lady who booked the holiday, Karen was both very knowledgable about the resort, and hotel group. We are visiting Ikos hotels for the second time, different location but i cannot rate Sovereign or the hotel group highly enough.
Louise worked hard to attain the best…
Louise worked hard to attain the best price for our trip, very professional , would definitely recommend.
A great personalised service
A great personalised service. Our adviser, Helen, was very informative and efficient. She answered all our questions and gave valued advice based on her experience which was incredibly helpful. This all made the booking of our holiday really easy and to know Helen looks after us all the way up to and during our holiday is simply brilliant - a truly personal travel agent service. Can't ask for more! And can't wait for our holiday!
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