South African Hotels Recensioni 

207
TrustScore 1 su 5

1,1

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Valutata 1 stelle su 5

Try to make a booking friday late @ Entabeni. No feedback saturday. Monday early (8:15) got an e-mail to confirm my booking, asking for deposit, which was promtly paid. At 10:15 got an email stating E... Leggi di più

Valutata 1 stelle su 5

We booked via this company for Aquila Safari and Spa. They charged us for transport but never paid the organization we stayed at. We are currently being held hostage at Aquila for the fees this orga... Leggi di più

Valutata 1 stelle su 5

I wish to highlight the extremely low standard of the accommodation and service at the Radisson Blu Le Vendome in Cape Town South Africa. Attached you will find photos of the condition... Leggi di più

Valutata 1 stelle su 5

We booked Los Dragos Tenerife Apartments for 1 week. Apparently pictures were beautiful, clean and coozy. But I have actual lics with me thet are opposite story! When we enetered into... Leggi di più

Dettagli dell'azienda

  1. Viaggi e vacanze

Informazioni fornite da varie fonti esterne

South African Hotels offers you an extensive selection of luxury hotels in South Africa


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Tutte le recensioni

(207)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I experienced a very courteous and efficient service

Thank you greatly appreciated

16 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Jonathan Govender

We are glad to hear that you were happy with our service and it was our pleasure to assist you. We hope to hear from you again in the near future.

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

Valutata 5 stelle su 5

easy and trustworthy

i was sent this company link by a member of virgin limited edition, i think that recommendation speaks for itself. booking was easy, if a little different from the normal processes i am used to. if anyone uses booking.com/expedia/trip advisor, you may find this process a little different. it works well and just requires a little more time. service is more personal something the others mentioned lack. i would certainly use again

13 febbraio 2013
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Risposta di South African Hotels

Dear Matt Ashdown

Thank you for taking time to offer this insightful review. We do aim to offer a more personal service than you would find with your standard online hotel reservation sites and we always have real people standing by to assist.

We are definitely looking forward to working with you again.

Many thanks and kind regards,
Ryan Mackie & Team (www.south-african-hotels.com)

Valutata 4 stelle su 5

Magic

It was a fantastic experience... I recommend

11 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Nandi Mandlate,

Thank you very much for your time to provide us with your feedback. It is greatly appreciated.

We are pleased to hear that you had a wonderful experience, it has been our pleasure to assist you.

Many thanks and kind regards,

Ryan Mackie & Team (www.south-african-hotels.com)

Valutata 5 stelle su 5

As always wonderful!

Had a wonderful time, very happy with the service - no compliants.

10 febbraio 2013
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Risposta di South African Hotels

Dear Warren Palmer,

Thank you very much for your kind words. We are pleased to hear that you had a wonderful stay and that you were satisfied with the service you received.

Should we be able to assist you again in the future, please do not hesitate to contact us.

Many thanks and kind regards,

Ryan Mackie (www.south-african-hotels.com)

Valutata 4 stelle su 5

reasonable prices and quick service

Prices were reasonable compared to actual website of hotel and turnaround for response was quick when enquiring during the day

9 febbraio 2013
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Risposta di South African Hotels

Dear Himal Parbhoo,

We are excited to hear that you found our prices favorable and that you were satisfied with the way your booking was handled.

We appreciate your kind feedback and look forward to hear from you again.

Kind regards,

Ryan Mackie (www.south-african-hotels.com)

Valutata 5 stelle su 5

Always great service

This is the second time I have used South African Hotel bookings and both my bookings were perfect. There we no issues at all. Everthing ran smoothly. I will continue to use them in the future

8 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Gail Hicks,

It has been our great pleasure to be of your assistance a second time, thank you for your continued business.

Should you have any future enquiries would we be delighted to provide you with our discounted rates and service again.

Many thanks and kind regards,

Ryan Mackie and the team at South-African-Hotels.com

Valutata 4 stelle su 5

Great

I liked the way the booking was handled and the way that my holidays went. The hotel I ended up in was as per the information I was given nothing outside that.
Well done

6 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Richard Chimbetete

Many thanks for your booking. We are pleased to hear that the service you received was good and that all your requirements were met.

Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

We had a great experience. Thanks a lot.

We had a great experience. Thanks for the service.

6 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Batsirai Gwata

Many thanks for your booking we are pleased to hear that you had a good time and that the service you received was great.

We hope to hear from you soon,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Excellent service

I had a hassle free & quick booking on line. On my arrival to my destination every arrangement had been done to the point.

3 febbraio 2013
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Risposta di South African Hotels

Dear Sabelo Zwane

Thank you for your review. We strive to provide a fast and efficient service and we are very happy to hear that we could deliver on your booking. We hope to help on your future bookings.

Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Best booking sevice ever used.

Excellent, professional and effiecient service.

3 febbraio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Andre Erasmus

Wow, we are so pleased to hear that we exceeded your expectations. Thank you very much for your booking with us and we hope to hear from you in the near future.

Many thanks and kind regards,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

A very pleasant experience, exellent service and follow up, made the booking a pleasure

Will use this company again they were efficient pleasant,and competant

3 febbraio 2013
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Risposta di South African Hotels

Dear Larry Bird

Thanks you so much for your kind review. We are very pleased to hear you were happy with our service and that you plan to use us again. We look forward to assisting you with your next request!

Best regards,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Very well organized

Everything went smooth and you should keep up the good work. Everything corresponded, time slots etc. and staff members are kind and are willing to respond promptly to customers request and changes.

29 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Sonia Shalukeni

Thank you for your review. We are glad to hear that everything went smoothly and we were able to satisfy your request. We look forward to booking for you again in the near future.

Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Speak To A Friend

Queries and bookings responded to very quickly. Unlike many other booking agents South African Hotels undertake arrangements on a personal basis not with some anonymous person or system.

Recommend to everybody

23 gennaio 2013
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Risposta di South African Hotels

Dear P Stockton

Many thanks for your kind words. We do strive to deliver that extra bit of personal service that you wouldn't get with your standard online booking system. We enjoying knowing our customers and we understand the need for a "face/voice" behind a name!

Best regards for 2013,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Excellent Last Minute Service.

Thank you for the assistance and I will surely make use of the service again in future.

Regards,
Ian Barnard

20 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Ian Barnard

We are very happy to hear that we could assist with your last minute booking. We look forward to being of service in the future!

Best regards,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

lerato service is tops

Lerato
Your sevice is first class

regards
shiraz

19 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Shiraz Ahmed

Many thanks for your kind words about our valued employ; Lerato. We thank you for your booking and wish you a happy 2013!

Best regards,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Efficient, friendly service - really is the name of the game! Thank you Lerato!

I have dealt with Lerato and the team for a number of years now. It is such a pleasure to make a booking via such a friendly employee! She remembers her clients and always enquires about my well-being. Bookings, payments are wrapped up in an efficient manner; hassle free!! When I convey my special and fussy requests they are always sorted out with a bit of humour too. What a pleasure.

19 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Celeste Cronje

Many thanks for your continued support. We are very proud of Lerato and are glad to here that she could be of service to you over the years. We look forward to chatting with you again in the future.

All the best for 2013,
Ryan, Lerato and the team at South-African-Hotels.com

Valutata 3 stelle su 5

Credit Card Confusion

My credit card charge was denied. The card is valid and in credit.
It took two days to sort out with the bank. Eventually it was determined that SA Hotels had entered the wrong expiry date.
Just another perfect day in an african paradise.

17 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Spencer Sterling,

Thank you very much for informing us of your feedback. We are terribly sorry that the booking process was not as quick and efficient as normal due to the incorrect expiration date provided to us.

When trying to process the charge, we used the details provided to us via the secure online payment link which differed to the credit card expiration date provided to us telephonically.

It would be our pleasure to assist you again in the future ensuring that the booking process will be completed in a fast manner.

We thank you for your kind understanding as well as for your booking and wish you a pleasant stay.

Best wishes for 2013 to you and your family.

Kind regards,
Ryan Mackie & Team

www.south-african-hotels.com
www.south-african-lodges.com

Valutata 5 stelle su 5

FAST FEED BACK AND SEAMLESS BOOKING

i CALLED THAY TOOK MY EMAIL ADDRESS AND SENT ME ABOUT 10 OPTIONS WITHIN 20 MINUTES I CHOSE ONE AND BOOKED AND PAID ALL WITHIN 1 HOUR

16 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Mr Oneill

Many thanks for your booking with us, we are very glad we could be of service to you and we look forward to making more bookings for you in the future.

All the best for 2013,
The team at South-African-Hotels.com

Valutata 5 stelle su 5

GOOD SERVICE

efficient and accomodating. they offered the best rates on the hotel

15 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Rashid Yousuf

Thank you for your comment, we strive to offer the best rates in South Africa and we are happy to hear you are pleased with your booking through us.

All the best for 2013,
Ryan Mackie and the team at South-African-Hotels.com

Valutata 5 stelle su 5

Very good attention on the hotels that I staied.

Always when I am traveling to South African I stay in the hotels and I didn't have any problem, I like the service, the people and the rates.

For me everything is fine!

Happy New Year to everybody.

Best Regards.

14 gennaio 2013
Non scritta su invito
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Risposta di South African Hotels

Dear Alexandre Boscaini

Happy 2013 to you too! Thank you for your wonderful comments, we are glad we could be of service to you.

Best regards,
Ryan Mackie and the team at South-African-Hotels.com

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