Somerfield Swim Recensioni 

130
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

The swimwear at somerfield swim is extremely high quality! I cant belive ive spent years buying other bikinis when I should have just invested in these ones all along! The fabric is beautiful and not... Leggi di più

Valutata 5 stelle su 5

Shout out to the team at Somerfield swim for their outstanding customer service service. I ordered a new pair of bathers on Wednesday night and they were delivered free of charge Friday morning. Thi... Leggi di più

Valutata 5 stelle su 5

Amazing swim wear! I bought the Navagio top and Byron bottoms in nori colour and I love them. The material is comfortable and stretchy, the colour beautiful and they fit perfectly which I usually find... Leggi di più

Valutata 5 stelle su 5

Love the color, coverage and it stays in place. Also great if you don’t want strap tan lines! I have purchased 2 bikinis already and will be purchasing the hyams one piece next. Love this brand and th... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi da bagno

Scritti dall'azienda

Australian swimwear label by Renee Somerfield. For the dreamers, the mermaids, the girls with salt in their hair & sand between their toes.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(130)

105 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A great customer experience

Every touch point with Somerfield has been great - from responsiveness and patience with online queries, not to mention my package being received in under 24 hours (and on Christmas Eve!), to a really smooth exchange process when I realised I’d ordered the wrong size in the bikini top. Love the fabric and fit and am looking forward to wearing once my exchange is complete!

24 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

the customer support team was super…

the customer support team was super helpful :) you cant say the same about most e-commerce businesses so I wanted to make sure and note that they will be able to help you with any issues! Mine was that I accidentally put the wrong shipping addreess. Whoops!

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I’m obsessed with this brand and always…

I’m obsessed with this brand and always find myself coming back for more!
The quality and luxurious feel of the fabric is unmatched.
I’ve always struggle with online bikini shopping especially after everything changed after having kids.
The adjustability and support of the upper half of their one piece has made me feeling confident again and the cut of the bottom half holds me in the perfect amount just showing enough cheek for my liking.

21 aprile 2025
Valutata 2 stelle su 5

This store is pretty bad

This store is pretty bad. I don’t normally write reviews, but I am so disappointed it was way too expensive for this quality. The bottom are cut horribly and the material it’s self is lose . It’s giving target quality, and it not going to last . Please don’t buy.

21 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible material and terrible customer care

Unfortunately I bought a bikini set from this company, completely wasted more than 100$.
The fabric is terrible, stiff, not stretchy at all, and felt incredibly cheap—nothing like what was advertised.
I reached out to customer service hoping for help, but instead I was met with rude, dismissive replies. They completely ignored my actual complaint and kept repeating the same generic response, blaming the issue on size and style instead of acknowledging that the material is clearly cheap low quality.
No accountability, no empathy, and zero willingness to listen. For a brand charging premium prices, this level of service is unacceptable. I regret spending my money here and I’ll be warning everyone I can to stay far away from this store.

12 aprile 2025
Non scritta su invito
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Risposta di Somerfield Swim

Hi Laura,

We’re sorry to see your review and appreciate you sharing your experience.

We do want to clarify that the bikini you purchased is made from the same fabric composition as previous styles you’ve ordered from us, and there hasn’t been a change in material. However, we do understand that different styles and fits can feel different when worn, and offered an exchange in line with our policy. We still remain open to arranging this for you.

Somerfield Swim xoxo

Valutata 2 stelle su 5

Not at all true to size

Not at all true to size for larger sizes, but return policy was only 14 days instead of the usual 30 so I couldn’t return in time to exchange.

3 gennaio 2025
Non scritta su invito
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Risposta di Somerfield Swim

Hi Georgie,

We always honour returns within reason, so please reach out to info@somerfieldswim.com so we can help you with an exchange.

We are sorry to hear the Somerfield Swim pieces your purchased were not the perfect fit. We completely understand online shopping and sizing can be tough. Our customer care team is always here to assist with finding your perfect fit and are more than happy to assist with sizing if you wish to send through your bust, under-bust and hip measurements.

Somerfield Swim Team ❤

Valutata 5 stelle su 5

My most favourite bikini

My most favourite bikini! Fits perfectly exactly to size. Feels so supportive and comfortable especially for a strapless top and still very flattering. Rate 10/10. Am buying more sets 🫶🏼

7 gennaio 2025
Non scritta su invito
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Risposta di Somerfield Swim

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Love from,
Somerfield Swim Team ❤

Valutata 1 stelle su 5

Würde lieber 0Sterne geben.

Würde lieber 0Sterne geben.
Ware nie erhalten... Rückerstattung bis heute nicht vollzogen. Bestellt im Mai24 jetzt Januar25.
Bin nicht das erste Opfer. Kommunikation per Mail möglich, man erhält jedoch nur leere Versprechungen.

1 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

I ordered on Wednesday and received a…

I ordered on Wednesday and received a shipping confirmation within a few hours. I was delivered on Friday all the way from Australia. That is quicker than when I order from local brands.

21 dicembre 2024
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Risposta di Somerfield Swim

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Love from,
Somerfield Swim Team ❤

Valutata 1 stelle su 5

Don’t buy from here

Don’t buy from here! There bathing suits are okay but there is no refunds! I live in the US and it will cost hundreds of dollars to even do an exchange cause they don’t send a pre paid barcode for the exchange. There is no contact number to call and the people in charge of emailing are worthless. Automated BS responses that aren’t helpful at all. Unless you want to gamble and waste your money do not do this.

13 novembre 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Lexi,
We can see this review was left before you were pointed in the right direction to take advantage of our US return system and return label. We know your exchange will be a seamless process!
Somerfield Swim Team ❤

Valutata 2 stelle su 5

Haven’t purchased as I’ve reached out…

Haven’t purchased as I’ve reached out to them multiple times throughout the year to ask about sizing and many of their promotions and they never replied. I usually don’t review brands that I haven’t bought something from before but there have been so many occasions when I’ve tried to contact this brand that I thought it was worth letting others know to be prepared for the poor quality of customer service. I tried emailing them from multiple different email addresses to make sure it wasn’t just my email that wasn’t working but nothing - no response. I checked spam and my bin box as well. I keep getting marketing emails from them though so I know they’re able to respond. They run a bunch of promotions and I’ve participated in a bunch of them (where they ask you to do things like “like our Instagram” or “comment on our post” to win things or for a discount code). For one example, they promised a $50 voucher for completing a task and I did the task yet never received the voucher (or any of the other rewards promised). They also have a concerning returns policy.

EDIT: In response to the reply, is the email for this brand “info(at)somerfieldswim.com” and the brand name “Somerfield Swim by Renee Somerfield” based in NSW? This is the email address that sent me the promotional emails so just want to make sure it’s not a phishing scam.

1 novembre 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi AI, this doesn't sound right at all. We have never ran any competitions to “like our Instagram” or “comment on our post”, so we have a feeling you may be getting us mixed up with another brand. Our customer service team always responds within 24 hours, usually within hours and no questions ever go unanswered. If you have any sizing questions, our team would love to help you, please email us at info@somerfieldswim.com.
Somerfield Swim Team ❤

Valutata 5 stelle su 5

Love the product

Love the product! Quality of material is exactly what you want in swimwear. I feel supported with my 12DD size too which is a rare find. The customer service and exchange process, as I initially got the sizing wrong, was exceptional. Thankyou.

22 ottobre 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Lauren,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Somerfield Swim Team ❤

Valutata 5 stelle su 5

Amazing swimsuits

Amazing swimsuits! I ordered one for a trip to Mexico, and as soon as I came back I had to get another one! Such great quality and they look so adorable on!

11 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing bikinis and excellent customer…

Amazing bikinis and excellent customer service. I reached out to the team as I needed the bikinis urgently for a photo shoot. They promptly replied and made sure my order was sent quickly and it arrived the next day. I’m absolutely in love with the bikinis, the fit and quality are great. Can’t recommend highly enough! Will shop again :-)

9 settembre 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Vanessa,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Somerfield Swim Team ❤

Valutata 5 stelle su 5

I just recieved my first order from…

I just recieved my first order from Somerfield Swim. I have hated buying bathers lately, I’m nearing 50 my body has changed and nothing looks good anymore : it’s so risky buying online and I was adamant that I would have to return my order. OMG!!! How good are their swimsuits! I actually felt so good as soon as I put them on, they were flattering in every way the look and feel amazing !! I’m actually going to feel confident hitting the beach this summer , I really can’t wait to add to my collection.

2 agosto 2024
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Risposta di Somerfield Swim

Hi Gwen,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Somerfield Swim Team ❤

Valutata 5 stelle su 5

Amazing bikinis

Amazing bikinis! I have 6 pairs and the quality is better than any other brand I've purchased. Fit is incredible and the fabric is super high quality.

27 agosto 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Shae,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Somerfield Swim Team ❤

Valutata 1 stelle su 5

No returns

No returns. Bad quality. Strongly recommend not to buy here.

28 giugno 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Roos,
We do offer returns and we often receive compliments on the quality of our products, so we do regret you've had a negative experience. 
Somerfield Swim Team ❤

Valutata 5 stelle su 5

Received my order yesterday and it was…

Received my order yesterday and it was better than expected. Super nice quality and fast shipping. Will be back!

24 maggio 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Riley,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Love from,
Somerfield Swim Team ❤

Valutata 1 stelle su 5

Dont order!! No refund possible

Dont order!!! No refund possible

Dont order! Really bad Customer service. They do not refund the money in case you send the items back but only give you a voucher card. Additionaly you also have to pay "importtaxes" on the product since they come from australia.

17 maggio 2024
Non scritta su invito
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Risposta di Somerfield Swim

Hi Mel,
Thank you for your feedback. We offer returns for an exchange or store credit, this is clearly listed in our returns policy. We are really sorry about the taxes charged by your government, however this is completely outside of our control.
Somerfield Swim Team ❤

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