Snellers Estate Agents Recensioni 

352
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Snellers have been very helpful and responsive, over the time they have been managing our rental property. Thank you, Honey Ellis, for answering our questions clearly and keeping us informed.

L'azienda ha risposto

Valutata 5 stelle su 5

Dear Sam walker Thank you so much . we had a great experience with him ,he show us the properties and explained everything clearly and professionally. He was very helpful,patient and knowledge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Honey Ellis at Teddington Snellers was incredibly helpful in resolving an issue for me. She was very responsive and followed up to make sure it was done, all on a Friday afternoon! Her help was much... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Snellers Twickenham is appalling. We were dealing with the two Senior Directors in Sales and had an offer accepted to buy. From the start it seemed they weren't being truthful and transparent. We the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari

Scritti dall'azienda

If there's one thing we care about at Snellers, it's people. Property isn't just a job to us, we genuinely love helping people find their ideal home or sell or let their current one. We're as much a part of the local scene as other familiar landmarks, we opened our doors in 1929 and since then have been selling and letting the best properties in the area. Along the way we've earned a reputation as an agent of reliability, honesty and the utmost professionalism. We always strive to achieve the best possible result, whatever the market, whilst delivering a five star service to our clients.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

352 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(352)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Exceptional B2B and domestic service provider

As a director of professional property service provider, I have found Snellers estate agents to be exceptional in their business to business dealings. This is due to their professional and experienced staff such as Sophie Shephard that they enjoy an upward graph of success in both domestic and business sector. We aim to continue our business relation with this 5 star company in future.

2 novembre 2023
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Risposta di Snellers Estate Agents

Dear GMG LTD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Incredible Property Management Service

I deal with Anna Harrison, one of the Property Management Directors at Snellers for our rental properties. She is incredibly knowledgeable, helpful, friendly and so reliable when it comes to dealing with our property maintenance issues and renewals. I would highly recommend her to anyone thinking of renting out their properties.

31 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Julia, Thank you for taking the time to leave a lovely review regarding Anna. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Property Visit

When Sophie visited our property she was extremely polite and friendly. She listened very attentively to any concerns that we had and actioned them straight away. I found her very professional and approachable.

21 settembre 2023
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Risposta di Snellers Estate Agents

Dear Sarah, Thank you for your kind comments regarding Sophie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Sophie at snellers is amazing

Sophie at snellers is amazing, keeping us updated and is so prompt with what ever we need! If Sophie is dealing with you at snellers I can promise you will be in good hands.

26 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Marc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Service

Sophie Sheppard, has been very efficient with her replies and communication with our landlord. She has been able to come up with solutions very quickly and effectively. Very happy overall!

26 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Cerys, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Great service!

I have been very well looked after as a tenant by Snellers and in particular by Foysol Ahmed - great level of communication and professionalism. Punctual with any visits needed and always keeping me up-dated about any works. Thank you Foysol!

26 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Sue, Thank you for your kind comments regarding Foysol and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Property management

Sophie Sheppard has been managing works on my property and she has been very efficient and helpful. Thanks

25 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Alan, Thank you for your review, and mentioning your experience with Sophie. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

We had support from Ruby Burridge from…

We had support from Ruby Burridge from the Hampton Office of Snellers Estate Agency in SW London.

She was very helpful, articulate, on time and knowledgeable.

Although the particular properties were not what we wanted, Ruby was very helpful.

Five star review.

16 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Michael, Thank you for your review, and mentioning your experience with Ruby. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

We currently have a property rented &…

We currently have a property rented & managed with Snellers Twickenham and Sophie who looks after us is great. The service is good and at this early stage we have no complaints - long may this continue.

23 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Excellent service and liaison by Sophie…eg

Excellent service and liaison by Sophie Sheppard who addressed my key concerns in ensuring that both landlord and tenant matters were dealt with promptly, diligently and that the property was safe and compliant at all times. Sophie is prompt and responsive with her communication and consistently provides good advice to aid any significant decisions about works or tenants needed at the property. Would highly recommend Snellers and Sophie if you’re looking for total peace of mind.

24 ottobre 2023
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Risposta di Snellers Estate Agents

Dear MP, Thank you for your kind comments regarding Sophie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Snellers Teddington

I used Snellers Teddington 3 years ago to find a corporate tenant. The whole process was handled efficiently and I saw no reason to change agency when I was looking for a replacement tenant. The team had changed since 3 years ago and although it did not start too well, the team has come in trumps since. Josh is now my main contact. I find him friendly and responsive. Some remedial work was required between the tenancy and Josh was quick to set things in motion with the contractors with a very short turnaround. I should also mention Ayca who was involved in the process. Snellers Teddington strikes me as a good team of property professionals and I would have no hesitation in recommending the agency to potential clients.

24 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Brigitte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Great Service

Amazing service from Bethany and the wider team. So responsive and efficient! My property is in safe hands.

24 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Alex, Thank you for your kind comments regarding Bethany and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Great professional team who cover for…

Great professional team who cover for each other well, seamless.

12 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Very professional

I have used Snellers for over 10 years. I have found their service to be very professional, especially Sophie for a long time and more recently Jess, who are both always very efficient, proactive and responsive. Sophie always sources information for me and provides comprehensive updates and lets me decide upon my options.

OK

16 ottobre 2023
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Risposta di Snellers Estate Agents

Hello, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Always quick to communicate

16 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Annabelle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Excellent follow-up from Holly at…

Excellent follow-up from Holly at Snellers to get issues sorted. Thank you.

13 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Brad, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Snellers has been my son’s property…

Snellers has been my son’s property manager for many years. As he is working abroad, Holly is in contact with me. She updates us with issues that may arise and gets quotes to solve the issues promptly. We are happy with Holly as she conducts her job professionally. Thank you Holly.

13 ottobre 2023
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Risposta di Snellers Estate Agents

Dear MC, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Bethany review

Bethany has been the property manager for my property during the last year. During this time she has dealt very capably with all issues arising in a timely and professional manner. I am confident that the property is in good hands under Bethany's responsibility.

Bob Henry

12 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Bob, Thank you for taking the time to leave a wonderful 5 star Google review. Bethany will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Sophie Sheppard has helped us greatly…

Sophie Sheppard has helped us greatly with a very long and difficult end of tenancy process this year . She has kept us up to date with information and explained the process clearly to us so we know what to expect along the way . Many thanks Sophie

12 ottobre 2023
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Risposta di Snellers Estate Agents

Dear Robert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

Valutata 5 stelle su 5

Excellent Service for Tenants

Snellers Teddington have been excellent all throughout our tenancy. We have dealt with numerous agents at Snellers, including Josh, Bethany, Amy and Ayca, and each and every time we have had excellent service from them.

Our main contact throughout our tenancy was with Josh Moody who managed any property issues that arose with efficiency and always kept in touch throughout the works that were taking place until they had been done to everyone's satisfaction.

I highly recommend Snellers Teddington for their professionalism and personable attitude, and for all the support they have provided, starting from our time searching for a rental property through to the final few weeks of our tenancy. Thank you!

8 ottobre 2023
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Risposta di Snellers Estate Agents

Hello, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

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