I have rented several storage units at Green Valley Self Storage for over 10 years and have been so pleased with their exceptional, attentive, customer service. The staff is kind and respectful. I did... Leggi di più
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Scopri cosa dicono le persone
There are three factors that I think every customer evaluates a storage facility on and Stafford Ranch Self Storage is 5 star in my book. 1) Convenient location and hours ✔️ 2) Competitive rates ✔️... Leggi di più
L'azienda ha risposto
I have been a customer of the Stanford Ranch Self Storage ever since its opening several years ago and I have nothing but positive words. The manager, Susan, is an active young woman that is always re... Leggi di più
L'azienda ha risposto
Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasad... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Informazioni di contatto
Stati Uniti
- 818-989-6299
- www.smartselfstorage.com
4,5
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
In the beginning
In the beginning, Laurie was extremely helpful, and the prices are extremely competitive compared to other storage facilities. The best part is that they guarantee that the prices won't change for a year.
25 marzo 2023
Risposta di Smart Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Constantly raising rate with not…
Constantly raising rate with not benefit for the customer
1 gennaio 2023
Risposta di Smart Self Storage
We appreciate your feedback and understand your concerns regarding our rent rates. We take pride in being the Home of the 1 Year Price Guarantee, which means that we guarantee your rent rate will not change for the first year of your lease. After that, we do adjust our rates annually to keep up with the market and cover our expenses, but we promise to give you ample notice before any increase takes effect.
We would like to clarify that our policy of raising rent rates annually is not standard practice in the industry. In comparison to our competitors, who may raise rent rates every month or so, we believe that our approach provides a more stable and affordable option for our renters.
Thank you for bringing this to our attention. We hope this information helps to alleviate any concerns you may have about our pricing policy, and we look forward to continuing to provide you with exceptional service.
It is very easy to work with changes
It is very easy to work with changes. George made it very easy for me to make an update when I needed to.
1 aprile 2023
Risposta di Smart Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Risposta di Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Tom and Marisa made all the…
Tom and Marisa made all the difference!!! The process was painless and the facility is well-maintained.
25 marzo 2023
Risposta di Smart Self Storage
Thank you! We really appreciate your 5-star review and the recognition of our professional and courteous staff.
Staff is excellent and very helpful.
14 marzo 2023
Risposta di Smart Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
They are very friendly they keep the…
They are very friendly they keep the facility clean and they are very professional
22 marzo 2023
Risposta di Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Wonderful place with wonderful people…HIGHLY RECOMMEND!
I have been a customer of the Stanford Ranch Self Storage ever since its opening several years ago and I have nothing but positive words. The manager, Susan, is an active young woman that is always ready to help and answer my questions. During hot weather she offers us water and the facilities are all clean. Stanford Ranch Self Storage is a secure space with kind and friendly people. A wonderful place with wonderful people…highly recommend to everyone!
17 marzo 2023
Risposta di Smart Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
This storage facility is the cleanest
This storage facility is the cleanest , most detailed building ever ! Very helpful, affordable.
Very satisfied happy customer
17 marzo 2023
Risposta di Smart Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Both Susan and Dylan have used their…
Both Susan and Dylan have used their knowledge to help me pick the storage units that meet my needs. They have always been professional, friendly, willing to help me...so thank you for keeping them happy!!! Pat DeVoe
17 marzo 2023
Risposta di Smart Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
This is my second time renting a…
This is my second time renting a storage unit. The first time I had some challenges with my personal situation and Susan worked with me to help resolve them. That’s why I chose to return here now that I am need of a unit again. Great place to store your personal items. Clean, secure and great helpful staff.
16 marzo 2023
Risposta di Smart Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
The manager and assistant manager were…
The manager and assistant manager were not great!
15 marzo 2023
very thoughtful and understanding my family death
I wanted to thank you for such a wonderful and easy experience in securing keep sakes and allowing me to concentrate on the family emergency needs. Wm Gomez
16 marzo 2023
Risposta di Smart Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Customer Service Excellency
This is my first time renting a storage unit and it was a clear and easy. Thank Michelle
13 marzo 2023
Risposta di Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Risposta di Smart Self Storage
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Green Valley Road Self Storage.
Great and easy experience
Great and easy experience, friendly staff. Reasonable pricing as well.
17 febbraio 2023
Risposta di Smart Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Risposta di Smart Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Kindness Matter's
Must Share, managers Bev and Pat... have hosted me in and out of their property since 2019. Their kindness has gone above and beyond for me. Personally I must share a of feeling of comfort and security.
I have rented from them at least three different times with my hard walk. These managers have always given such kindness.
If I could shout it out to the world that Roseville Self Storage and managers Bev and Pat are exceptional... I will! Accommodating me with friendly pricing, and good sizing of storage, has never been a bother. Always --welcomed me with Kindness.
7 marzo 2023
Risposta di Smart Self Storage
Michele, thank you so much for your kind words and business. We are truly thankful for your trust in selecting Roseville Self Storage as your self storage facility. Wishing you an amazing day, and please do not hesitate to reach out at any time if we can be of assistance. We are always here for you and all of our customers!
Risposta di Smart Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Cypress Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Michelle in the office was extremely…
Michelle in the office was extremely helpful and very professional.
24 febbraio 2023
Risposta di Smart Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
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