The staff is extremely nice and helpful. There are dolly’s available to load in and out. The facility is well maintained and security is good. I’m glad I was recommended by a friend to move my storage... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We went to get a quote on how much it would be for a small storage here & just wanted a price but Margret (I’m hoping that was her name because I loved her & didn’t want to stop talking to her haha)... Leggi di più
L'azienda ha risposto
Super friendly staff, and great service with excellent knowledge of the property and services offered. I’ve personally only met Gary and Alex, both of whom fit the description above. I’m sure the o... Leggi di più
L'azienda ha risposto
Great facility, clean, the young girl was very pleasant and good P.R. On the other hand the older lady was very poor at dealing with customers, greedy, unhelpful, I think she ripped me off! Said yo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Informazioni di contatto
207 East Cypress Road, 94561, Oakley, California, Stati Uniti
- 925-625-6001
4,8
Eccellente
58 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Every time I come everyone is helpful…
Every time I come everyone is helpful and friendly. They have become my friends! Look forward to seeing them .
6 agosto 2021
Risposta di Smart Self Storage - Cypress Self Storage
Frances, your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Excellent service and great availability
29 luglio 2021
Risposta di Smart Self Storage - Cypress Self Storage
Ryan, your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Risposta di Smart Self Storage - Cypress Self Storage
Jacqui, Thank you for taking the time to give us your feedback.
Very easy to deal with
Very easy to deal with. I forgot the lady's name but she was great. We now have 2 units. Thanks
12 luglio 2021
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Cypress Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Risposta di Smart Self Storage - Cypress Self Storage
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience at Cypress Self Storage.
Pleasant to work with. Great service. Very helpful.
Clean facility. Exceptional staff. Low prices. Free coffee and snacks a bonus.
23 giugno 2021
Risposta di Smart Self Storage - Cypress Self Storage
Brandi, your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
Great customer service from the entire…
Great customer service from the entire Cypress team. It was and is one of the greatest experience I ever had dealing with storage rental facilities. I visit the facility often and I am always greeted with love and a smile... I feel like family now because they treat me as such.
I recommend Cypress Storage facility to anyone who is searching for a more clean, safe, reliable and loving staff of genuine and professional customer oriented people.
I couldn't be more happier!!!
23 giugno 2021
Risposta di Smart Self Storage - Cypress Self Storage
Ollie, your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Great storage business
I am so pleased to have gotten a storage unit here at Cypress Self Storage.
Jaleel was so helpful and courteous. He was friendly and attentive to our needs. He was detailed in helping us sign the contract and also offered us snack, water and we got a free carry bag. I felt so informed when I left and I felt this was the right storage for us. Thank you for your good employees and great business.
Jacqui Whitaker.
25 maggio 2021
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Awesome staff!
11 maggio 2021
Risposta di Smart Self Storage - Cypress Self Storage
Romella. We are incredibly grateful that you took the time out to post this review for our team at Cypress Self Storage. We value our customers and providing excellent service is a priority. Thanks again for your kind words. We appreciate your business.
Staff was super friendly and nice
Staff was super friendly and nice. Manager took the time to show me around and show options. Would completely recommend this place. Super secure.
4 maggio 2021
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Cypress Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
What we needed
Location was the first concern. Perfect 3-4 miles from our house. Customer Service: Very good. We were in and out signing all the paperwork and checking out the location of our storage unit in about an hour. Access to dollies: It took four pickup truck trips to move what we needed and a dolly was available every time we got there. Were very pleased with the value for our money and their startup discount.
26 aprile 2021
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Risposta di Smart Self Storage - Cypress Self Storage
Jim, We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business.
The Staff was very friendly and…
The Staff was very friendly and professional. The storage facility is clean and easy to navigate. I highly recommend!
16 aprile 2021
Risposta di Smart Self Storage - Cypress Self Storage
Antony, Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Impeccable Customer Service!
Wow, the General Manager and staff at this location is amazing. They made me feel welcome as soon as I stepped foot onto the premises. Genuinely friendly, great conversation and very accommodating to my personal needs. I felt safe during the tour of the facility and everything was immaculate. The final selection of a unit was easy and they didn’t try to over sale any unit. They offered great discounts and a move-in specials. Margaret is extremely knowledgeable and answered all of my questions thoroughly. She processed all of the paperwork efficiently and promptly. I would absolutely recommend this location to my family, friends and colleagues. It was a very positive first and lasting impression.
6 aprile 2021
Risposta di Smart Self Storage - Cypress Self Storage
Lisa, We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Risposta di Smart Self Storage - Cypress Self Storage
Oscar, Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Risposta di Smart Self Storage - Cypress Self Storage
Christopher, We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Margaret is every informative and…
Margaret is every informative and helpful. Always polite and prompt when getting back with you.
9 marzo 2021
Risposta di Smart Self Storage - Cypress Self Storage
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Cypress Self Storage.
Great customer service
All calls were answered promptly, my questions or concerns were addressed and when more clarification was needed, a second employee was consulted, and that impressed me.
Patience and time was given to me to view multiple units prior to making my final decision on which unit best suited my needs.
Facility is very clean, rates are fair, great customer service, will definitely recommend to anyone.
8 marzo 2021
Risposta di Smart Self Storage - Cypress Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. Thank you for your recommendation.
Excellent customer service and…
Excellent customer service and location! Jason was super helpful and friendly and the site is very clean and easily accessible.
8 marzo 2021
Risposta di Smart Self Storage - Cypress Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.