smartdriving.co.uk Recensioni 

283
•
TrustScore 4 su 5

4,1

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Valutata 1 stelle su 5

It is most definitely a scam. They seem nice at the beginning. Once you have paid and the cooling off period has passed you are trapped in the maze of their artificial administrative requirements clea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Passed my ADI Pt1 theory test (first attempt) today, Friday 20 Feb 2026. I couldn't do all these without the continuous guidance and advise provided by smart driving support team. Exceptional advocat... Leggi di più

Valutata 5 stelle su 5

I have recently passed my part 3 test and can honestly say I have had an absolute amazing experience with smart driving. Cannot begin to tell how much learning has taken place from in car training to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just completed Part 1 course study and where required I contacted Jos at support. Guidance was always spot on and encouraging replies always spur students on.. Ready for the part 1 test now and con... Leggi di più

Dettagli dell'azienda

  1. Autoscuola
  2. anche in
  3. Centro di formazione e coaching

Scritti dall'azienda

SmartDriving was founded in 1999 by industry expert John Farlam to help driving instructors realise their full potential and build lifetime careers in the driver training industry.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

283 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(283)

23 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Value

Fantastic support from everyone I came in to contact with. Highly recommend

16 febbraio 2023
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Risposta di smartdriving.co.uk

Hi Louie

Thank you for the great review.

Regards

SmartDriving Support.

Valutata 1 stelle su 5

I had the worst experience

When I wanted to stop after the first month, and asked for a refund after paying £322.76 for this, I received only 3 books and a £15 website subscription. The answer I received was no. I am going through a dispute with the bank to get my money back. Now they are demanding a further £887.49 and threating court action if I do not pay. I have evidence for my statement to prove this review.
I have not even had one single driving lesson. How on earth is this fair? I truly regret the day joining Smartdriving. I would never recommend this company to anyone.

7 settembre 2022
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Risposta di smartdriving.co.uk

THIS REVIEW CONTAINS UNTRUE INFORMATION THAT WE HAVE CHALLENGED WITH TRUSTPILOT AND PROVIDED EVIDENCE TO PROVE THIS.


Dear Mr Ali,

We are sorry you have felt the need to give us a 1 star review.

However we MUST STRESS that you have already been asked by TrustPilot to remove a number of untrue statements about us already and this review still contains untrue information.

1) You paid a non refundable first payment, so no, there is no refund on this amount paid. We have delivered what was agreed.


2) On the 02 Aug 2022 11:13. you also agreed to our course T&Cs online that this is a non refundable amount.

If this is worthy of a 1 star review, then so be it, but we delivered what we said we would and have spent far more on you with support and materials etc than what has been paid to us, so no, there is no refund due.

3) Your bank has NOT raised a dispute with us - this is 100% UNTRUE.

We am sorry but you are completely incorrect - we 100% REFUTE in the STRONGEST POSSIBLE TERMS that we have done anything wrong and we DO NOT deserve this 1 star review and your comments that you would not recommend us.

We have respectfully asked to remove this completely untrue statement.


SmartDriving

Valutata 5 stelle su 5

Drive - Fantastic

Drive have been fantastic throughout, I've now qualified as an ADI, the course is fantastic and Mike in particular was brilliant support, I had plenty of queries and questions and Mike always answered, nothing was ever an issue and I can't thank him enough. I wish you all good luck for the future and hopefully our paths will cross again, David.

15 agosto 2022
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Risposta di smartdriving.co.uk

Hi David,

Thank you for your review and for your great comments.

We will certainly pass this onto Mike for you.

All the best.

SmartDriving Support

Valutata 5 stelle su 5

Honest Relevant and Current Professional Advice

I needed advice regarding development for, and options for ADI Part 3. I spoke with Adam who was extremely knowledgeable and helpful in understanding my particular situation and in offering honest, relevant and current professional advice. DVSA advice and recommendations can be somewhat confusing, but Adam de-mystifyed these, and exlained the real and best educational and cost-effective options for me before taking ADI Part 3. Thanks Adam, your help is very much appreciated and I am happy to confirm my 5 star review of Smart Driving.

22 luglio 2022
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Risposta di smartdriving.co.uk

Hi Glyn,

Thank you for your kind words and for your review.

I'm glad we could help you.

SmartDriving Support

Valutata 5 stelle su 5

A big thanks to Chris and Janet very…

A big thanks to Chris and Janet very nice people very understanding and helpful the course didn't work out for me but I learnt so much and will use it going forward kind regards.
Kevin

5 luglio 2022
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Risposta di smartdriving.co.uk

Hi Kevin

Thank you for your 5 star review.

And thank you for you kind words.

We will pass on your comments to Chris and Janet.

All the best.

SmartDriving Support

Valutata 5 stelle su 5

Excellent company.

I enjoyed all my time with smart driving, very informative, well thought out, and the support is amazing, there anytime you need them. I've felt very comfortable and supported throughout.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Jo

Thank you for your 5 star review.

And thank you for you kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Great training from the team

Great training from the team
Really helped at every step and I become a full driving instructor recently .
Courses with other companies are way more expensive and than paying for separate training with trainers .
I definately recommend them as they know what they are doing .
The team is fantastic with lots of experience.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Ravinder

Thank you for your 5 star review.

And thank you for you kind words.

Your hard work has been worth it. Well done.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Smartdriving Training support

Smartdriving have provided all the support and training I needed to complete my ADI training. Great service

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Christopher,

Thank you for you kind words.

And thank you for your 5 star review.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Can't fault it

Can't fault it. Started my training last April and found the I course in depth and very informative. The in car training was excellent both for part 2 and 3. I have just started as a PDI and already have a full diary after only one week on the road.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Hayden

Thank you for your 5 star review and thank you for you kind words.




We keep working together to help you get where you are going!


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Excellent support from start to finish

I started my training with Drive November 2019. Then as you can guess the dredded covid came upon us and it slowed everything down.
Drive were supportive throughout and extended my part 1 training with no questions asked as there were no part 1 tests available.
The online course went above and beyond what was required to pass the part 1 which I did first time as soon as I could.
The part 2 training was arranged and was a good experience pointing out what was required to pass the part 2 which I again took as soon as I could and passed first time.
Part 3 in car training was again arranged quickly and provided by same trainer as my part 2 which allowed me to work up a good relationship with him. He was very supportive throughout the training right up to time of taking the part 3. Knowing how tough the part 3 is I allowed time to fully prepare for it following my trainers advice. When I did take it I passed first time.
All I can say is even though I've only actually met my in car trainer face to face every time I've needed any help, it's been provided. The support from Drive has been excellent and that's all you can ask, we'll apart from providing the training to get to ADI, for me they have done it.
Thank you. Mark Hill

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Mark,

It has been a looong road!

Thank you for your 5 star review.

And thank you for you kind words.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Smart Driving support

Very glad I signed up with smart driving. Got a call from the support team just checking in on how I was progressing etc. Professional and courteous. Brilliant service thank you.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi S

Thank you for your 5 star review.
All the best for your training and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

I spent some time looking for ADI…

I spent some time looking for ADI training and found Smart driving fitted in with my personal training schedule. I paid less than 2k for the course.
On-line course very good with lots of help from the training team when needed and other useful tools provided FOC.
Part two on-line training was great and very helpful as was the in car training, additional training was offered without additional costs but not needed and a clean sheet recorded for my Part two test.
Part 3 training has been great, with on line training and zoom meetings.
I'm now doing the in car training sessions and have found plenty of help from the Drive team and have a great trainer.
Highly recommend Drive, very helpful, professional and customer centered.
Martin Burtenshaw PDI Brighton.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Martin

Thank you for your 5 star review.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

TRAINING WITH SMARTDRIVE

I started this training just prior to the pandemic so it has been a little longer than normal but everything connected to the pandemic has been affected, I chose SmartDriving for their training after a lot of research on many different major national companies providing training and have found them to be incredibly supportive throughout my training, I'm now working as a PDI toward my part 3 after having top notch in car training with Mike but the support from the DRIVE support team is excellent too, can't fault them.

John

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi John

Thank you for your 5 star review and thank you for you kind words.

The effort and hard work has been worth it.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Brilliant training provider and…

Brilliant training provider and supportive throughout the process from the start. I had joined a different school before and noticed the great difference hence why i joined them. The initial course is constructive and prepare you for the real job giving all aspects beforehand so you can know what you facing. I had 2 different trainers they both are excellent at a high standard training level and the training is always focused on me to successfully go through. I'm grateful to the team for the efforts they put into it and even when i had an issue it's dealt with in good time and excellent outcome.
I've passed part1 part2 both first time and exited to start my trainee licence working under their franchise 1st of August.
More than happy with so far.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Sarkees

Your effort and hard work has been worth it.

Thank you for your 5 star review and thank you for you kind words.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Knowledge and time.

So much support, and genuine care for how you’re getting on. Amazing knowledge base to get through your tests, and just a lovely company to be part of.

29 giugno 2022
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Risposta di smartdriving.co.uk

HI Becki

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

SUPERB TRAINING 👌

SUPERB TRAINING 👌 I 1st started training with Smartdriving 5yrs ago, passed my Part 1 & 2 but had to put on hold due to family deaths. Due to time lapse I had to start again, then covid hit & yet again had to start again. I wouldn't of gone with any other company as ALL the team at Smartdriving have done their best to accommodate me time & time again. I'm now on my PDI Badge with them & their training is so in depth because of all their knowledge. I would recommend them to anyone who is thinking about going on this journey. Well Done Smartdriving & thank you so much for sticking by me through some difficult times.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Caz,

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

Smart driving has been great from the…

Smart driving has been great from the start if u put in the work at the start you will start to see the rewards . My part 2 training was fantastic passed my part 2 test first time and now I’m working on my pink licence and have a franchise with drive which has been great aiming to pass my part 3 . I can’t fault them they have been fantastic from start to finish

29 giugno 2022
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Risposta di smartdriving.co.uk

HI Darren

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valutata 5 stelle su 5

I went with Smart Driving after they…

I went with Smart Driving after they were recommended. I had a lengthy conversation before making my decision and they were able to answer all my questions. The training has been excellent, very in-depth, both the online training and in car training when you reach part 2. The support throughout has been very good also. I felt I needed the support of a franchise when I made the decision to train as an instructor. I am grateful to have the support of smart driving.

29 giugno 2022
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Risposta di smartdriving.co.uk

Hi Helena

Thank you for your kind words and great review.

We are pleased we have been able to help you on your journey!

As always we are just call of email away.

SmartDriving Support

Valutata 5 stelle su 5

Brilliant Recruitment Team.

I have wanted to become a driving instructor for over 30 years. And now with the help from the SmartDriving recruitment team my dreams are now coming true.

All i can say is that the whole team are great.
Thank you all.

24 marzo 2022
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Risposta di smartdriving.co.uk

Hi Chris

Thank you so much for your review and for your kind words! Really appreciate it.

We are here to help and the support is unlimited !

Good luck in your studies.

SmartDriving Support Team

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