SleepPhones® Recensioni 

1779
•
TrustScore 3.5 su 5

3,7

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Valutata 5 stelle su 5

I’ve had SleepPhones for a few years now and I cannot sleep without them. I just put on some white noise and it’s the only thing that is comfortable enough for side sleeping and will help cover my pa... Leggi di più

Valutata 5 stelle su 5

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such goo... Leggi di più

Valutata 5 stelle su 5

I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no... Leggi di più

Valutata 1 stelle su 5

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

2K recensioni

5 stelle
4 stelle
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3,7

Tutte le recensioni

(1779)

3 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

It was difficult to put the sleepPhones…

It was difficult to put the sleepPhones back into the headband, but the music sounded good and they are comfortable to sleep with.

26 luglio 2019
Non scritta su invito
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Risposta di SleepPhones®

Dear Graziella,

Our sincerest apologies for the difficulty you experienced! Please note we have a video which easily shows how to reinsert the speakers. You would be able to watch that video here: https://youtu.be/FxQ5JVJOSrs?t=180

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Valutata 4 stelle su 5

Audio Book Addict

Sleep phones allow us to listen to audio books and not disturb each other or grandchildren if we have them sleeping over. I will use mine also at the gym and listen to my books when walking on the treadmill.

25 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

Do not waste your money on this headphone purchase

Decided to return these headphones, did not work for me. Had trouble figuring out how to actually return them- took a few days to finally get instructions how to proceed with the return. Now that the refund has been processed, was refunded $30.00 less than i paid for them.
Very disappointed.

25 luglio 2019
Non scritta su invito
Valutata 2 stelle su 5

Sleepphones work but they do not last!

Sleepphones work but they do not last. I have purchased two sets of the wireless ones so I know this product well. They are way too expensive compared to their quality. They also do not charge unless you use their charger. I am very disappointed in them.

23 luglio 2019
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Risposta di SleepPhones®

Dear Koolkidsmom,

Our sincerest apologies for the difficulty you experienced! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep.

Please note we offer a limited one year warranty on our products (https://www.sleepphones.com/customer-support/warranty) and would be more than happy to replace any covered components for you. Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you! We look forward to hearing from you soon!

Valutata 1 stelle su 5

They just quit working

They won’t turn on anymore at all even after I let them charge for a day.

23 luglio 2019
Non scritta su invito
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Risposta di SleepPhones®

Dear August,

Our sincerest apologies for the difficulty you've experienced with the product! To better assist you, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

We look forward to hearing from you soon to quickly resolve this issue!

Valutata 1 stelle su 5

Worked originally, but stopped within the month..also not quite as loud as i was…

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent

Updated review....1 star...I edited my review from 3 stars to 1 star as the charging unit quit working within the first month of purchase, despite following all directions properly...according to the 1 year warranty, the consumer has to pay the shipping costs to send it back in for a replacement.

23 luglio 2019
Non scritta su invito
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Risposta di SleepPhones®

Dear Clint,

Our sincerest apologies you are not satisfied with your purchase! The SleepPhones® products were constructed to minimize ambient noises. If you listen to music, you can camouflage outside sounds such as snoring. However, the product does not have any external equipment to eliminate noise. We market the product as noise reducing rather than noise canceling. Some of our customers listen to music to calm them which enables them to fall asleep faster, while reducing background noise. Many customers also listen to music all throughout the night and do find that it does help to block out their partner's snoring.

We would also suggest ensuring the speakers are aligned over your ears as this will provide the best sound quality. Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Valutata 3 stelle su 5

A great product if only it would last

A great product if only it would last. I have replace the earphones twice in 3 years and the battery once.

21 luglio 2019
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Dear Patr,

Our sincerest apologies for the difficulty you experienced! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep.

Please note we offer a limited one year warranty on our products (https://www.sleepphones.com/customer-support/warranty) and would be more than happy to replace any covered components for you. Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you! We look forward to hearing from you soon!

Valutata 5 stelle su 5

This is my second SleepPhones

This is my second SleepPhones, the first one I gave to my daughter who is a nurse, that works nights.
My experience has been 90% positive, with my occasional need to re-position the head band from to much head movement in my sleep.
My problem not yours.

19 luglio 2019
Non scritta su invito
Valutata 4 stelle su 5

Headband Issue

I’m sure the headband works for many people, but just not for me. Although the audio is clear, the band doesn’t fit my head and isn’t comfortable to wear.

16 luglio 2019
Non scritta su invito
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Risposta di SleepPhones®

Dear Warren,

We are sorry the band you ordered does not fit you well! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears.

We would be happy to exchange your headband for a different size / fabric! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Valutata 3 stelle su 5

good headphones, wish they could fix 1 thing

These headphones are very comfortable and are almost perfect, they stay on and dont hurt ur ears, only thing is the power source, i guess thats what u call it, it is pretty uncomfortable, if they fixed that, it would be a 10/10!

14 luglio 2019
Non scritta su invito
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Risposta di SleepPhones®

Dear Dylan,

Our sincerest apologies you are not satisfied with your purchase! Regarding the placement of the Bluetooth® module, we would suggest moving it to the front or side of the head. If moving it to the side, please place it on the opposite side that you sleep on. Many of our customers do move the module to the front of their heads as it is more comfortable for them.

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Valutata 3 stelle su 5

Shameful cost of replacement battery!!

The battery that I ordered to replace the original SleepSheep battery arrived in a timely manner and works perfectly.

The downside of this purchase is the price of the battery. In retrospect, it would have been more financially intelligent to just add $30.00 more and get a brand new SleepPhone. I have ordered a new SleepPhone for my wife and with the new battery we both have a SleepPhone now, but the cost of the battery replacement is quite shameful in my opinion.

14 luglio 2019
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Dear Donald,

Thank you very much for your feedback!

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!

Valutata 5 stelle su 5

These Sleep Phones Classic (corded)…

These Sleep Phones Classic (corded) deliver!
What you see is what you get, ease, sound, comfort...'pajamas for your ears'!
I purchased a grey in size small, o/s baseball caps are too big for me, this small size headband is perfect.
I know I'll get good use of them and by the way thrilled that this became manifest!! 🙏 thank you.. 😊

14 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

I love SleepPhones

I love SleepPhones, have purchased several . Fall asleep faster and stay asleep while wearing my head band. I have gifted to friends and they love them also.

13 luglio 2019
Non scritta su invito

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