SleepPhones® Recensioni 

1779
•
TrustScore 3.5 su 5

3,7

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Valutata 5 stelle su 5

I’ve had SleepPhones for a few years now and I cannot sleep without them. I just put on some white noise and it’s the only thing that is comfortable enough for side sleeping and will help cover my pa... Leggi di più

Valutata 5 stelle su 5

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such goo... Leggi di più

Valutata 5 stelle su 5

I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no... Leggi di più

Valutata 1 stelle su 5

Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

2K recensioni

5 stelle
4 stelle
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3,7

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(1779)

3 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Good but needs improvement

I've had this sleep headband for about 10 days now and have had 3 problems with the current product. First its a good product and I wear mine nightly to listen to my pink noise on my iphone. Here's my problems: 1. the ear pieces 'float' in the headband. When I turn over during sleep, the ear pieces move in the headband. There should be a way to make them stay in place, once adjusted in place. 2. The battery also 'floats in the headband and often covers one of the hearing pieces when I wake up during the night. Adjusting them is very bothersome to me. 3. The hearing pieces must be placed exactly over the ear within a quarter inch or I can't hear any sound. Fix these problems and its a winner product. Nows it a prototype in need of further development.

13 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

I have owned these for over a year now & they're great

I have owned these for over a year now. They are incredible. Battery life lasts all through the night, easily. They are comfortable. There are no wires tethering you to your phone. They are durable - cheaper alternatives, both wired and bluetooth, have invariably failed within a month or two. The components (Each speaker, main module) are replaceable should something break. Charging is easy. I cannot state enough how well designed a product this is and the difference it has made in helping me get to sleep.

9 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Amazing Product - Even More Amazing Customer Service!

I am a loyal believer in the Acoustic Sheep Sleepphones product. I have had mine for nearly one year, and I have never slept better. I wear them to bed at night, listening to an audiobook (or meditative sleepcast), and I gently drift to sleep. My wife watches TV to help her sleep, and my ability to wear the sleepphone (with an eyemask) benefits both of us.

Product: A+

Regarding customer service, it is, simply said, World Class. I recently procured a second pair for a public safety officer who is having difficulty sleeping (COVID-19 related shift changes), and Jenna graciously walked me through the entire process. I cannot say enough about the quality of the product, or the quality of the people working at your company.

Customer Service: A++

Thank you!!!!!

10 aprile 2020
Non scritta su invito
Valutata 2 stelle su 5

I hated these

I hated these. The headband didn't stay in place. The speakers also didn't stay in place. I tried using them for a few nights and since then they've been gathering dust in my nightstand. Waste of money.

9 aprile 2020
Non scritta su invito
Valutata 3 stelle su 5

Works for tinnitus but not comfortable.

I bought the wireless headband for sleeping because I have tinnitus. I've used it for a week now. The sound quality is good and the band itself soft.
This product helps mask my tinnitus well, but in my experience it's not comfortable. I sleep on my side and wear the headband all night and sadly the outside of my ears hurt a lot after and the pain doesn't go away because every night the pressure makes it a bit worse. People have said the headphones and Bluetooth module are almost unnoticeable but for me this isn't true. the headphones are very noticeable when you're on your side and as I said they actually hurt. The module and especially the cord feel awkward and it is hard to place it comfortably. The most bothersome part of the Bluetooth module is that the buttons make a very loud sound when pressed, and they are so sensitive that I've woken up to the loud "beep" noise in the middle of the night.
I don't know why this product is so uncomfortable for me when so many say it is very comfortable, but here we are. For someone who sleeps on their back or doesn't use it the whole night, these problems might not show up. I will keep using my sleep phones though, because after all the problems they are still way better than earbuds!

4 aprile 2020
Non scritta su invito
Valutata 4 stelle su 5

This is the only headset that I have…

This is the only headset that I have found that actually covers the sound of my husbands very loud snoring! So I am completely thrilled about it! My only issue is that the headset does not always charge when it’s supposed to be, which is frustrating! I wish there was a battery meter on the app so I know what to expect.

18 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Has a bright red light that flashes very annoying

Has a bright red light that flashes. Why would you design this into a product to be used at night time. Beeps when not connected properly why would you want it to beep when it stops working so it wakes you up, you know it’s not working when it won’t play the music, the design is wrong if it wakes you up to tell you it has stopped working. Charging is difficult, why do you have to take it apart to charge.

13 gennaio 2020
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Dear Michael,

Our sincerest apologies for the difficulty you've experienced! Regarding the flashing, the module will always have a red blinking light when powered on. Normally it is placed within the headband which should shield you or your partner from seeing the light.

We have a limited one year warranty on all of our products and would be more than happy to replace the module for you. If you could please fill out the warranty form found on our site and send it in with the module and receipt from whatever retailer you used for the purchase, we will send you a new module to insert into your headband! Here is the link to the warranty page: http://www.sleepphones.com/warranty We strongly suggest purchasing tracking to ensure delivery for the warranty claim. Please note that we cannot honor the warranty on eBay purchases or items bought as previously used as we cannot guarantee those products in the secondary market.

Again, our deepest apologies for the difficulty you experienced! Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, option 0, Monday through Friday, 8am - 5pm ET) and we would be more than happy to further assist you!

Valutata 2 stelle su 5

I just returned mine via Amazon.ca

I just returned mine via Amazon.ca. The sound(especially vocal) completely died. Sounds tinny and distant. So disappointing given the price and the fact that the speakers inside move around a lot. This is a fiddly product and, yes, I bought the right size ! They also hurt my ears if I fell asleep with them on as I am a side-sleeper.

26 novembre 2019
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Dear Debbie,

Our sincerest apologies you were not satisfied with your purchase! Regarding the headband, having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears.

Again, our deepest apologies for the difficulty you experienced! Please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

Valutata 5 stelle su 5

A product you must try!

I was extremely skeptical when i researched this product. But, this product exceeded my expectations! It is easy to use, comfortable to wear, and numerous sites have sounds to download to lull you to sleep. Once you try this product you will also be convinced. It blocks out background sounds and provides you with a truly excellent method to calmly bring you to a restful sleep. Enjoy!

17 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent sound quality with comfort for an amazing experience!

Love the comfort of the ultrasound headphones for relaxing and the cloud fleece is soft without makeup ng me overheat. The sound quality is excellent esp for such a Slimline piece! The cord is tangle-free and the right length with my smartphone on my nightstand. I love to store my SleepPhones in Cirrus, the SleepPhones Sheep when not in use. Love this product line!

9 novembre 2019
Non scritta su invito
Valutata 3 stelle su 5

The comfort level of my sleepphones is…

The comfort level of my sleepphones is excellent, I can actually sleep comfortably and wake up not knowing they have been there...no "tight" marks or sore ears!! The only issue I have found is the speakers drift if I toss and turn. Get that issue straightened out and these would be premier head sets. Soft, comfy, good sounding and a little wandery within the headband.

4 novembre 2019
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Dear Aurora,

We are sorry the band you ordered does not fit you well! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears.

We would be happy to exchange your headband for a different size / fabric! If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty

If you have any further questions or concerns, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

Valutata 4 stelle su 5

Great but hardly “Effortless.”

I have been wearing headphones to bed for several years now, and when my last pair died I decided to treat myself to the “Effortless” Sleepphones. The idea of wireless charging appealed to me and not having to fuss with cords and cables was ideal. $150 USD is a high price point (well over $200 CAD) for the product but I haven’t found another set that has the wireless charging option.

The speakers themselves are very nice. The headband fits my head nicely (size Medium,) I bought the fleecy headband as well as the lighter one for warmer weather. My problem is that the wireless charging is finicky, you have to put the set down right in the sweet spot in order for it to connect and charge. There is a magnet that helps the connection, but I find I still have to wiggle it until the light starts flashing (indicating charging.) The Bluetooth module also can shift around inside the headband and I find I have trouble finding the buttons as they slip under the Velcro closure. This also leads to trouble with the charging pad.

All in all I love the headphones but would like if there was a way to keep the module more securely in place inside the headband.

27 ottobre 2019
Non scritta su invito
Valutata 2 stelle su 5

They are comfortable but the sound…

They are comfortable but the sound quality is poor. Ok for audio books but horrible for music.

12 ottobre 2019
Non scritta su invito
Logo di SleepPhones®

Risposta di SleepPhones®

Hello,

Our sincerest apologies for the difficulty you've experienced with the product. We would like to try a few troubleshooting steps to see if we can get the speakers working properly for you.

First, when you tried the product were the speakers placed directly over your ears? All of our products come with speakers that are removable, so they can easily be positioned within the headband to line up over your ears. While wearing the SleepPhones® headband, please gently push the speakers around until they are situated on your ears. Please make sure that you are lining up the speakers and not the felt connector that keeps the wires together.

Second, is there a case on the phone that you are using with the SleepPhones®? We have found that some cases do not allow the audio jack to be inserted all the way, which can cause one of the speakers not to function properly.

If this does not alleviate the issue, please contact our customer support team via email (service@acousticsheep.com) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm ET) and we would be more than happy to assist you!

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