Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings. ILya knowledge of products for tv broadband packages was amazing thanx you ILya. W... Leggi di più
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We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him.... Leggi di più
The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
L'azienda ha risposto
Had a problem with my phone, after struggling with calls to advisors I visited the shop and Paul Maverick could not do enough for me. He spent 20 minutes troubleshooting the problem, thanks Paul🙌
Dettagli dell'azienda
Scritti dall'azienda
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informazioni di contatto
Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, Regno Unito
- 01517 099013
4,7
Eccellente
52 recensioni
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Le persone hanno visualizzato anche
Ilya very friendly and helpful…
Ilya very friendly and helpful brilliant service
20 agosto 2026
Non scritta su invito
Liverpool one store
We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him. 10/10customer service
Tricia & Paul
6 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The worse internet tha I have gotten am…
The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
25 luglio 2026
Non scritta su invito
Risposta di Sky - Liverpool One Shopping Centre, Liverpool
Hi Sara,
Thank you for taking the time to leave a review. I'm sorry to hear that your experience with your broadband service has been so frustrating.
I can understand how disappointing it must be when your internet isn't performing as expected and you're trying to get help, only to find yourself waiting for long periods without a resolution. A reliable connection is important for everyday life, and when problems occur, customers should feel supported and kept informed throughout the process.
It's particularly disappointing to hear that you spent around 40 minutes waiting for assistance and were left feeling that your concerns weren't being addressed. We appreciate how frustrating that can be when you're already dealing with service issues.
If you'd like to discuss this further, the teams on the channels below can help you find the right support:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en
Thank you again for sharing your feedback. We're sorry that your experience has left you feeling this way. Thanks, Becca.
Ilya Amazing helped me out so much
Ilya Amazing helped me out so much
6 luglio 2026
Non scritta su invito
Very very professional & friendly…
Ilya is very professional & friendly person. Really appreciated
29 giugno 2026
Non scritta su invito
Ilya good service awsome
27 giugno 2026
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Ilya was extremely helpful assisting…
Ilya was extremely helpful assisting with my uk mobile iphone. Thank you
17 giugno 2026
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Elena at liverpool was fabulous- kind
Elena at liverpool was fabulous- kind, informative and empathetic. She sorted us out quickly in store. Many thanks 10/10
5 giugno 2026
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Good customer service & value for money
Good customer service & value for money
31 maggio 2026
Non scritta su invito
Warm friendly greeting by sales person…
Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings.
ILya knowledge of products for tv broadband packages was amazing thanx you ILya.
We ended us with sky glass package,so happy with the purchase and excited to get it.
ILya so well manned very patient and warm and wel spoken and reassuring us of the deal going threw everything with us.
Weldone and thanx u ILyafrom liverpool one store 💯 customer service with a smile and making us relaxed and at ease.
Goodbye Virginia media for 28yrs HELLO SKY and welcome to our home 🏡
30 maggio 2026
Non scritta su invito
Ilya great customer service and great…
Ilya great customer service and great knowledge
28 maggio 2026
Non scritta su invito
Huge thank you for Elena from the…
Huge thank you for Elena from the Liverpool one store, she was very patient and helpful despite a thousand questions thrown at her, got me exactly what I was looking for
8 maggio 2026
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Ilya could not have been more helpful
Ilya could not have been more helpful. We had to set up new email addresses to allow me to join the Sky network and eventually we were able to accomplish this. I would certainly recommend him to anyone who needs help
6 maggio 2026
Non scritta su invito
Ilya was super helpful and as soon as I…
Ilya was super helpful and as soon as I came in he smiled then I explained my situation. He sat me down and got it all sorted super quick and explained everything which is great. He is a very good sales person and is very professional and helpful.
6 maggio 2026
Non scritta su invito
Ilya
Ilya, great guy and happy to assist me in getting a new fone. Highly recommended 👍👍
4 maggio 2026
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Ilya gave me a fantastic deal with my…
Ilya gave me a fantastic deal with my new sky stream he was very friendly and helpful to me I’m really satisfied with the deal I got and how he helped me 😊
29 aprile 2026
Non scritta su invito
Elena at Liverpool One was absolutely…
Elena at Liverpool One was absolutely lovely and accommodating. She explained everything so clearly. We are truly appreciative of this! Thank you for the great service.
26 aprile 2026
Non scritta su invito
customer service from Bernard has been…
customer service from Bernard has been fabouls. He has helped me many times . And always willing to sort all my queries and ge always sorts it out for me
21 aprile 2026
Non scritta su invito
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