Darren was amazing, he gave me the perfect deal and was so knowledgeable about sky, he clearly has a huge passion for what he does and it’s amazing to see the commitment he has to serving his customer... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Today, we had a very disappointing experience with a Sky employee named Mohammed. We visited the store with the intention of purchasing the iPhone 18 Pro and wanted to explore the availabl... Leggi di più
L'azienda ha risposto
If you are going to do any sort of deal here with sky, i would highly advise speaking to Darren, fantastic service, great personality. Sky glass tv is on its way.
Darren was very helpful explaining all that I needed to know about my broadband. He then gave me an exceptional deal with tv channels. 😁
Dettagli dell'azienda
Scritti dall'azienda
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informazioni di contatto
Bullring, Lower Floor, B5 4BU, Birmingham, Regno Unito
- 01216 435976
4,3
Eccellente
16 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Darren was amazing
Darren was amazing, he gave me the perfect deal and was so knowledgeable about sky, he clearly has a huge passion for what he does and it’s amazing to see the commitment he has to serving his customers, thank you Darren 👍🏿
15 marzo 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Today
Today, we had a very disappointing experience with a Sky employee named Mohammed.
We visited the store with the intention of purchasing the iPhone 18 Pro and wanted to explore the available finance options. However, as soon as we mentioned that we were interested in buying the phone on finance, his attitude seemed to change, and we felt uncomfortable with the way he treated us.
Despite this, we stayed to understand the available offers and finance options. During the conversation, he made a comment suggesting that we would not be eligible for finance simply based on our appearance. We found this comment extremely disrespectful and unprofessional.
Our intention was straightforward: we wanted to check whether we qualified for finance. If we were not eligible, we were fully prepared to purchase the phone by making the full payment. We were not expecting any special treatment, only respectful and professional customer service.
Unfortunately, Mohammed’s attitude and response completely spoiled our shopping experience. We left feeling disrespected and disappointed by the way we were treated.
I believe every customer deserves to be treated with dignity and respect, regardless of their appearance or how they choose to pay. I would appreciate it if Sky could look into this incident and take the necessary steps to ensure that other customers do not have a similar experience.
Shop: sky Birmingham.
12 ottobre 2026
Non scritta su invito
Risposta di Sky - Bullring, Birmingham
Hi,
I'm sorry to hear about your experience in store.
I can understand how upsetting it would be to feel judged or treated differently when enquiring about finance options. Every customer should be treated with courtesy and respect, regardless of how they choose to pay or their personal circumstances, so it's disappointing to hear that you left feeling uncomfortable and dissatisfied with the service you received.
Thank you for taking the time to share your feedback.
Please get in touch with us by using these links so we can investigate this.
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We're here whenever you need us.
Thanks,
Carol
Darren was very helpful explaining all…
Darren was very helpful explaining all that I needed to know about my broadband. He then gave me an exceptional deal with tv channels. 😁
3 agosto 2026
Non scritta su invito
Darren helped alot
Darren helped alot, gave freebies & very informative
25 luglio 2026
Non scritta su invito
Darren was absolutely fantastic
Darren was absolutely fantastic. Very helpful and went above and beyond to get my phone sorted.
30 maggio 2026
Non scritta su invito
If you are going to do any sort of deal…
If you are going to do any sort of deal here with sky, i would highly advise speaking to Darren, fantastic service, great personality. Sky glass tv is on its way.
6 maggio 2026
Non scritta su invito
Darren gave me a new tv
Darren gave me a new tv, I am excited to see what this is all about…..55 inch tv is on its way!
Thank you Darren.
1 maggio 2026
Non scritta su invito
Darren told me a deal for a sim card…
Darren told me a deal for a sim card which i liked. I will be back for my phone soon.
Thank you Darren 😀
27 aprile 2026
Non scritta su invito
I think Darren's customer service was…
I think Darren's customer service was amazing. He was very helpful too!!!!
26 aprile 2026
Non scritta su invito
Passing by the pop store in bullring
Passing by the pop store in bullring, spoke to Darren, very helpful gave us all info we needed. Top man
26 aprile 2026
Non scritta su invito
Mr Darren gave me my new phone.
Mr Darren gave me my new phone.
Thank you Mr Darren 🙂🙂🙂🙂🙂
26 aprile 2026
Non scritta su invito
Darren was very helpful and friendly.
Darren was very helpful and friendly.
24 aprile 2026
Non scritta su invito
Bel was good and i was happy with what…
Bel was good and i was happy with what he did
11 aprile 2026
Non scritta su invito
Bal was very helpful polite and…
Bal was very helpful polite and explained everything very well. Thank you bal
10 aprile 2026
Non scritta su invito
Spoke to Keira
Spoke to Keira on the sky stand yesterday after having a bad experience with Virgin, she gave me an amazing deal and explained everything in such detail. Thank you Keira!
9 marzo 2026
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.