Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

They offered good products - we selected Hunter Douglas pirouettes. The staff was knowledgeable about the product, they helped with a variety of options till we nailed down the product that suited us.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was very happy with our collaboration with Monica and Signature Carpet. I design and manage home renovation projects for busy homeowners throughout the SF Bay Area and recently had 2 homes that wan... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I'm a commercial customer with the potential to offer future business. Looking to replace the break room and bathroom floor in my Distribution Center. Initial contact was fine, but took forever to ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the pleasure of working with John Shea of Signature Carpet One of Fremont. His team was so easy to work with.Robin,the estimator gave a concise Informative explanation of the work to be... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di materiali da pavimentazione
  2. Negozio di tende avvolgibili
  3. Negozio di piani di lavoro da cucina
  4. Posatore di piastrelle
  5. Negozio di tegole e piastrelle
  6. Negozio di articoli per finestre

Informazioni fornite da varie fonti esterne

Signature Carpet One Floor and Home is the East Bay's premier provider of Carpet, Hardwood, Laminate, Vinyl and Tile for homes and businesses. Located in Fremont, CA, we are a locally owned retailer and have been providing high quality sales and service to customers in the Bay Area for over 25 years. As part of the Carpet One cooperative of 1200 independent stores, we offer the best prices on a wide array of design choices that fit any budget or style, all backed by an industry leading warranty. Our team of design experts and certified installers are here to help transform your home or office into a beautiful place to live or work. With strong ties to the local community and a legacy of satisfied customers, our company is committed to providing the best service and floor buying experience in Northern California. We invite you to call or visit our store to learn more about our products, and to discover first-hand how rewarding a personalized floor shopping experience can be. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. Look to us for the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, custom area rugs and more — and you'll always find the best products and great savings ... every day. We also offer a complete line of window treatments by Hunter Douglas to compliment your new flooring. Services Provided - Our Showroom offers a wide selection of hardwood flooring, carpet, laminate, vinyl, tile and other flooring surfaces. - Customized Hardwood Flooring - Free Estimates - Refinish, Restore, and Repair Hardwood Floors - Highly experienced installation crews - Complete line of window treatments by Hunter Douglas - Custom Countertops - Custom Area Rugs Certifications and Awards - Lead-Safe Certified Firm - Hunter Douglas Certified Professional Dealers - Forbo Certified Installers - Accredited Member of Wood Refinishing Network - Bona Certified Installers


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

21 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Job Signature Carpet One Fremont

I recently had the pleasure of working with John Shea of Signature Carpet One of Fremont. His team was so easy to work with.Robin,the estimator gave a concise Informative explanation of the work to be performed. The men worked diligently to complete the job in the specified time. John was an excellent communicator & answered any & all question! BONUS The Floors Are Beautiful!

7 luglio 2020
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Bernie,

I'm so glad you were pleased with our service and thank you for taking the time to share your thoughts, I really appreciate it.

It was a pleasure to work with you!

Wishing you all the best,

John

Valutata 5 stelle su 5

Great company run by good people

I have had nothing but good experiences with Signature Carpet One Fremont since moving to Fremont 3 years ago. John Shea, the owner runs a great company that hires good people and treats employees well. We are happy to get good quality product and installation and choose to work with this company where possible.

20 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Irene, we are so happy to hear you enjoyed your experience with us. We work hard to ensure all of our customers receive the best service possible and we sincerely appreciate the compliments to John and the rest of our team. Thank you so much for continuing to trust us with your flooring needs, we hope to be able to work with you again in the future!

Valutata 5 stelle su 5

Really Excellent - Highly Recommended

From the beginning to the end of the project we always received the best customer service from Ron, John, Monica, Stefy, and everyone else at Signature Carpet One Fremont, The work done by Fernando, Mike, and their other colleagues were excellent - all of them were very skilled and had great, sincere attitudes. Everyone under John's supervision was able to complete their work on schedule as promised and also meet our high requirement standard. We highly recommend everyone to use Signature Carpet One Fremont for your future flooring needs.

16 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi there, thank you so much for the wonderful feedback and glowing review. Our staff is always happy to go above and beyond to make sure our customers have the best experience and we're so happy to hear that Fernando, Mike, John and the rest of our team were such a great help throughout the life of your project. We hope you're enjoying your new flooring and please don't hesitate to reach out to us if there's anything we can help you with in the future!

Valutata 5 stelle su 5

Carpet installation

Great service and friendly people

9 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you, Annie. Our pleasure

Valutata 5 stelle su 5

Great customer service - will continue to partner with them!

I was very happy with our collaboration with Monica and Signature Carpet. I design and manage home renovation projects for busy homeowners throughout the SF Bay Area and recently had 2 homes that wanted carpet and Signature Carpet made it extremely easy for me. They measured, placed the order, installed when we were ready. When there was a concern, they were very responsive. I will absolutely use the again for future projects and highly recommend them. Thank you for making my life a little easier!

9 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Alice, thank you very much. It's such a pleasure working with you. We look forward to many and many projects to come.

Valutata 5 stelle su 5

Best Flooring Experience Ever!

We wanted to replace carpet with tile in the bedroom wing of our home. After extensive searching and multiple estimates from flooring companies without success, I found Signature Carpet One in Fremont. Stefy Paganoni listened, asked questions of me and my husband and presented us with style and design options for 1200 sq ft of tile and 500 sq ft of carpet. Stefy is a very skilled designer, has a classical/modern approach (she is from Italy!) and offered us great solutions, such as a tile rug to blend with the existing tile in the other areas of the house. My husband, a structural engineer, wanted highly skilled craftsmen to insure each detail of the flooring construction and tile work was designed and executed perfectly and John Shea, the president of the company, delivered an expert crew and the perfection desired. The contractors and tile floorers were all very skilled and the work was beautiful! Was a real pleasure to have this work done by the team at Signature Carpet One and we are so happy with the results!

8 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Jana! This is one of the best reviews ever... It means a lot to all of us. Thank you so very much and keep in touch!

Stefy and John

Valutata 5 stelle su 5

Flooring for my family room, kitchen and hall

It was a great experience and everyone was so knowledgeable and helpful to find a flooring that would meeting my needs and that I loved the look of.

3 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Kathleen, we're so happy to hear you enjoyed your experience with us and that you're loving your new floors. Thank you so much for the compliments and for trusting us with your flooring needs.

Valutata 5 stelle su 5

The best experience!

Excellent experience end-to-end, from selecting the materials, to the installation. I highly recommend this store for the amazing services they provided to me.

1 settembre 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you very much, AC. We had a blast working with you guys. Not to talk about your amazing focacce :-)

Valutata 5 stelle su 5

Wonderful Team and Excellent Service

Was a wonderful experience getting to know this team. John , the owner is a super cool guy. Has so much of warmth and welcoming nature that you would like to know a person like him. Work done was amazing His people are so reliable as looks like they have been working for John all their life. Very sincere and excellent attention to all details. They got the job done as quick as I needed too. The customer service manager I got was Monica,.... the reason i went with them was because of her. She is one lively person that any company would like to have. Later realized everyone there is a pleasure to know.

I am thanking my stars for getting to know them. I will always go to them for any work i need. Very reliable. Wish the whole crew, John and Monica the best in all their endeavors.

30 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you so very much, Ajeetha. You have been a wonderful person to work with. Just stop by once in a while... Don't make us miss you!

Valutata 5 stelle su 5

Amazing

Great suggestions and trouble free install. All our flooring and shutter needs in one place. Stefy made great suggestions for the shutters!

14 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you for the wonderful feedback, TC! We're so happy to hear you had a great experience with us and we look forward to working with you again in the future.

Valutata 5 stelle su 5

Experience and Integrity Matter

Signature Carpet One Fremont has been in business for many years. The owner started as an installer so he knows the business from the ground up. From the top down this is a team you can trust. I would not hesitate to recommend Signature Carpet One Fremont to anyone. I use them myself.

13 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Carolyn, we're so happy to hear you enjoyed your experiences with us. Thank you so much for the wonderful compliments, for being such a wonderful customer and for continuing to trust us with your flooring needs!

Valutata 5 stelle su 5

Caring service

The staff helping us was attentive, caring, and honest.
The job was done right and on time.

13 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Kamilla and John. We're so glad to hear that you're so happy with your recent experience! We will pass your praises along to our team and look forward to working with you again in the future.

Valutata 5 stelle su 5

Refinished our floors.

We were very satisfied on the work that Carpet One did. Our floors turned out beautiful!
Karen & Ted Bresler

12 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Karen, you have been one of our loyal customers for how many years, now? Taking good care of you was high priority. Monica was crucial in this whole process: her eye for color and design was outstanding when she found the perfect carpet for a beautiful area rug. We are very grateful to have her on our team and you as a wonderful customer. Thank you again

Valutata 2 stelle su 5

Nice people. Need better organization and customer service

I'm a commercial customer with the potential to offer future business. Looking to replace the break room and bathroom floor in my Distribution Center. Initial contact was fine, but took forever to get a quote. Finally got quote for break room but there were problems with the bathroom quote which required followup. Had to reach out to the sales rep three weeks later, who apparently "misplaced my file", but still did not have the bathroom quote. Behind schedule so agreed to get the break room done and worry about the bathroom later. Installers showed up as scheduled but needed additional supplies and claimed they's be back later in the day. They did not return that day, did not call and then showed up the next day. They finished the job and left without talking to me. Installation was fine but communication was not. Never heard back about the bathroom and have now moved on to another contractor. Not the way to develop new business. Three stars for the quality of work and product, but service issues were a major issue.

12 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Hi Scott, thank you for taking the time to give us your feedback. Our goal is to provide the customers with a great experience from start to finish and we are sorry to hear that our customer service and communication were obviously below our standards. Please give me a call at (510) 651-9494 or let me know what is the best time for me to reach you and I will be more than happy to see if there's anything at all I can do to make things right. I hope I can resolve these issues and that you will consider working with us again in the future.

John Shea

Valutata 5 stelle su 5

Great service! Highly recommend!

They offered good products - we selected Hunter Douglas pirouettes. The staff was knowledgeable about the product, they helped with a variety of options till we nailed down the product that suited us. They were courteous and helpful through th color selection. The installation was within the timeframe expected, and went smoothly. The installer was professional and experienced. I would reccomended them highly!

12 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you, Raka. Selecting window coverings is not an easy task! I'm glad we (and with "we" I mean Jette...) could help you. She is great, isn't she?

Valutata 5 stelle su 5

Great Customer Service

I stopped in many times and they were always willing to spend time with me and answer any questions I had!

12 agosto 2016
Non scritta su invito
Logo di Signature Carpet One Fremont

Risposta di Signature Carpet One Fremont

Thank you, Lois. It was a pleasure to help you with your projects! We hope we'll see you back soon!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più