servicetoday.com.au Recensioni 

Do not use Service Today, they will rip you off. The plumbers are polite and punctual and fooled me into trusting them. I had a leaky cistern and was told that sorry that you can't get spare parts for it and that you would either have to replace the whole mechanism or replace the toilet. I asked are you sure about that and he told me yes sorry. Foolishly I trusted him and had the mechanism replaced at a cost of $900. It was either that or pay a fee for his quote. It took him all of 5 minutes. My second toilet which is exactly the same model, developed the same problem a couple of months later. This time I used a different plumber, he told me it was an easy fix and replaced a small broken part that he says wears away with use. He charged me a couple of dollars for the part and a call out fee. I rang Service Today to complain about being told the wrong thing and being charged so much and was told too bad, they are Service Today fees.

Should have known better but the greywater drain was blocked for over two weeks and there was no time to be taken off from work. Somehow, work always gets in the way of life. :)

So Saturday morning I have called Service Today and in case you are wondering, this was the good part of the story.

In a few hours a technician showed up. As it later turned out, he has brought some of his equipment but left his social skills behind. No matter, I thought. He is not here for amusing conversations.

But then he proceed by using the wrong equipment, the one I've said will not do the job and also attacking it from the wrong end of the pipe. And of course about 30 minutes later he lost that crucial nozzle from his high pressure pipe which was the signal for him that it was time to go home to that comfy sofa and the cold beer waiting in the fridge.

But not before I have paid $526.33 for his efforts. Being small in stature, who was I to argue with a large tradie ? Outcame the credit card and he was on his way. Not a moment too soon judging from his attitude, if you ask me.

The following day, I have called another plumber who cleared the blockage using the right equipment this time. It only cost almost as much as the bill I have paid to Service Today.
Since I belive in the Force and Balance in the Universe, I have contacted Service Today. No joy as I was informed that the service call was merely an ATTEMPT and not a guaranteed outcome. That is all my $526.33 entitled me for according to **** who works there.

So I have said, let me put this into another perspective: What if **** goes into his favourite restaurant and is presented with an empty plate and a bill that is to be paid in full. When he expresses his dismay, he's been told that the chef has made an ATTEMPT to cook his meal and that is all there is to it. Naturally, while he as a customer sitting at the table, it was the chef who decided on the equipment and method that was used. It was also the chef who decided what constituted a reasonable effort. On top of all this, he was not presented with any information when entering the restaurant as to what were the conditions to his visit.

Can you see where I'm coming from ? So let me tell you that when you call Service Today, DO NOT EXPECT any guarantee in exchange for your money. Possibly your money will be flushed down the drain.

And I don't think I would advise to call them for getting it back.

Hope my costly experience will be of use to you. Have a great day.

I had a VERY BAD EPERIENCE with this company. They charge arms and legs and then some more. It's not until you are finished dealing with them that you find out you paid way too much for their service

Charged my credit card $49 just to come and quote a new water heater. Then $3,300 to replace it. I had to lose the $49 as I sent them away and got another company to give me a free quote which ended up being $2350. I found there are plenty of companies willing to give a free quote.