Excellent products, I wish I had found the site sooner. Reasonable pricing and fast shipping. Customer service is excellent, and I was made to feel appreciated for my custom. Will certainly buy fro... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and a... Leggi di più
I loved the handwritten note and delivery was great. I took 1 star off because the smallest rubber grommet is smaller than the original for the Mighty Medic+. So the draw pipe is a little bit loose no... Leggi di più
Absolute Legends!!! So I ordered a ceramic grinder a month ago, Just before xmas. The grinder arrived damaged. (small chip in ceramic coating) ***BUT*** -Heres where it gets g... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At satinca, we understand the struggles associated with using plant medicine which is why all of our products are formulated by a cannabis patient. We are committed to bringing ease, affordability, and convenience to all Individuals from all walks of life by providing high quality yet affordable plant medicine accessories & devices. In addition to providing high-quality & affordable products, we are also dedicated in educating and training community pharmacies about the benefits of plant medicine and how to successfully navigate through the ever changing Australian Plant Medicine Industry.
Informazioni di contatto
10-14 Market Lane, 2155, Sydney, Australia
- customerservice@satinca.com.au
- www.satinca.com.au
4,7
Eccellente
67 recensioni
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Excellent products
Excellent products, I wish I had found the site sooner.
Reasonable pricing and fast shipping.
Customer service is excellent, and I was made to feel appreciated for my custom.
Will certainly buy from Satinca again, and recommend them to others.
14 luglio 2026
Amazing service and products
Amazing service and products.
Great experience with shipping also.
than you
11 febbraio 2026
Santica device cleaning class
The free Santica cleaning class was great! I learned a few tips and the girls were knowledgeable and so helpful! Thank you also for the free gift!
18 novembre 2025
Easy, fast and exactly what I ordered
I had so much trouble getting a part and so fraustrated. I found the part online and it was quicker than promised. I wouldn't hesitate to use them again.
13 ottobre 2025
Devices are not cheep and now we find…
Devices are not cheep and now we find it almost impossible to get parts for these even though it's medical..took 3 months to get a mouthpiece
23 settembre 2025
Risposta di satinca
Hi Jason,
We're truly sorry to hear about your experience. We completely understand how frustrating this has been, especially when dealing with medical devices that aren’t easy or cheap to replace.
The recent vape law changes are completely out of our control, and even with our ODC license and TGA notifications, some orders still get delayed in customs. We know that’s not the experience you expected from us.
We did our best to keep customers updated via email while we waited for restocks, but we're genuinely sorry if you felt let down. This isn’t the satinca experience we aim to deliver, and we really appreciate your honest feedback.
– The satinca Team
Satinca are awesome!
Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and all round kind people with an excellent business!
Must try products for sure, love supporting small businesses that make great products!
6 giugno 2025
Staff are so helpful and a pleasure to…
Staff are so helpful and a pleasure to deal with. Shop front is beautiful
6 giugno 2025
My trip to Satinca…
My visit was amazing,very knowledgeable and friendly staff.A huge variety of top brands
6 giugno 2025
Rays wellness...
Went to rays wellness for satincas vape clean day.....staff were very helpful, knowledgeable and friendly....big up for rays wellness🥳
6 giugno 2025
Satinca have great deals
Satinca have great deals, and great communication with order updates.
8 maggio 2025
Absolute Legends!!
Absolute Legends!!!
So I ordered a ceramic grinder a month ago, Just before xmas.
The grinder arrived damaged. (small chip in ceramic coating)
***BUT***
-Heres where it gets good!-
I had contacted customer support during the holiday period, while their business was on break for xmas & new years.
Satinca still managed to reply to my emails, not harrass me for excess information & send me an upgraded larger version of the grinder because the one I had purchased was not longer in stock to replace.
Customer support was incredibly friendly & helpful.
The new ceramic grinder is perfect:
-Nice & even grind
-No chips
-Easy to use
-Cuts well
-Little resistance
5 stars - Have been recommending your products to my fellow medical patients since this experience.
Thanks Again <3
3 gennaio 2025
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