SANDMARC Recensioni 129

I had bought an iPhone case which turned out to be faulty. Sandmarc were so very helpful and sent me a new case free of any chargers.

I am very happy with my band in titanium
For my Apple Watch ultra I think it’s the must beautiful band ever made for the watch. Congratulations. Also the support service is just amazing, they sent me a replaced link for free, they are the best.

These lenses were SO worth it! Shipping was fast, everything arrived smoothly, and honestly? I couldn’t be happier. Their system is really easy to figure out, even for someone like me who’s never used external lenses before. This is such a step up from relying on digital zoom. You can really see the difference shooting through actual glass.

Even as a beginner/hobbyist, I feel like I’ve unlocked a whole new world of mobile photography. Total game changer.

I purchased a filter from SANDMARC, expecting high-quality, California-designed gear. Unfortunately, the adapter didn't fit the filter making it unusable, the design was bulky, meaning even if it had worked as advertised it would prevent gimbal use and there was a noticeable light leak from cheap manufacturing. The packaging felt cheap like Temu, not aligning with the premium branding and price. I've been awaiting a refund since April 24, with no clear resolution despite multiple follow-ups. Disappointed with both the product and the total lack of customer support.

Excellent customer service that arranged immediate replacement of my iPhone Pro Max leather case after the small piece over the camera button broke.

Always looking out for their customers!

The experience was great, fast shipping and fast support.

The service from Sandmarc is always perfect. The products are very simple, well made and really fit for purpose.
Loads of people are intrigued by the lense additions to my iPhone so they always get a mention.
I have used the lenses on 2 trips to the top of Kilimanjaro at 5895m - so easy to switch between and accessible in pockets of rucksacks.

Quality equipment and really excellent customer service. Set responsive to queries. Shipping was fast too.
Highly recommended.

Great Products, great Service.We purchased the 100 mm Makro-Lens and the pictures we get are incredible! We also love the build quality of the lens! Well done, Sandmarc!

I orderd the Apple watch 2 Titanium grade 5 band on january 27. I selected the fast delivery. Now on 6 february its still not there. Fedex never sends email updates, really bad sending company, the reviews are so bad. So what can we do about it now? I want the band!!

Sandmarc is making products at the highest level of quality. They are constantly reinventing and improving everything they do. As someone who has purchased quite a few of their iPhone filmmaking accessories, I would confidently recommend them. It’s pretty amazing to be able to utilize these kinds of filmmaking tools with just your iPhone. And the quality of footage you are able to capture is truly incredible. And to add to these great accomplishments, the reason I’m leaving this review. Is due to the phenomenal customer service I’ve received over the last few years, since my first purchase. They really go above and beyond to make sure their standards are met and you’re happy with your purchase. A great company that I’m excited to watch grow.

I usually don’t write reviews, unless I really feel grateful about my experience. I made a mistake when I ordered one of sandmarc lens kits and got the wrong case. I reached out to them and they responded very quickly with not a ‘why’ or ‘how to return and replace your case but a ‘no problem, we will send another out immediately.’ This meant a lot,- no haggle no issues. The glass is really good and with the favorable experience I will consider myself loyal to sandmarc.

Sandmarc Customer Service is a cut above any SmartPhone Filmmaking Gear Supplier as they answer your questions, requests for info, whatever and often the same day! If not within 24 hours! Additionally, Sandmarc products are extremely well made! I recently purchased their Hybrid Filters, which are a combination ND filter and a Polarizing Filter! Very well made! Also I asked if by chance they had any of their cases for my iPhone SE 2020 and they just up and sent me one - free of charge! Give them a try - you won't regret it!

I love Sandmarc products - they're stylish and durable and help me do my job. Support is outstanding.

No product delivered. Multiple email back and forth. They say IT HAS BEEN SHIPPED! USPS says no package attached to that tracking #. Trying to get a refund. Ordered Dec. 8th for xmas present.

Sandmark I love my series 2 Apple Watch band. It’s well made easy to fit to your individual sized wrist. It’s usable in all conditions including rain etc. I would not hesitate buying this product again!

I wanted the perfect Christmas gift for my husband, who had just gotten an Apple Ultra watch. This place advertised that I could order a grade 5 Titanium band for the Ultra watch on November 1, and it would arrive by the end of November. I paid the over $350 on November 1. The end of November came and went without a word, and without the band. I began getting concerned, as it was important to arrive by Christmas. I emailed my concerns, several times, and was told there was a minor delay, but they promised it should arrive by the first week in December. Then it was the 2nd week, then the 3rd. Then a week before Christmas, I received a email saying that there was another delay, and the grade 5 band wouldn’t arrive until January. I was given the choice to choose a grade 4 titanium band, which they claimed was in stock, or wait for the original order. Immediately after receiving the email I wrote back, as instructed, to say that it must arrive before Christmas, so I would settle for the grade 4 band. I was assured it was be sent right out. I got no notification or tracking number for the shipping, so a few days later, after my emails went unanswered, I drilled into their website to find the order. I found they supposedly shipped it, and the tracking was through “Shop”. It told me it would be delivered a couple of days before Christmas. When that day arrived, the tracking app said it had been delivered, but it had not…and I was home all day. I wrote again, outraged at the treatment I was receiving, and told them that unless they immediately overnighted it to me, I would contest the credit card charge and demanded a full refund. I didn’t hear back until Christmas Eve, when I got a notification that a label had only just then been created. The band was now scheduled to arrive days AFTER Christmas. Consequently, it will be a very one-sided Christmas; and I would never, ever order from this shoddy excuse for a company again. I ordered and paid for it TWO MONTHS AGO! This is literally criminal. Don’t waste your money or trust as I did. This is at best an irresponsible enterprise.

I wanted to thank you for your excellent customer service and for promptly sending me a replacement case. I’ve received it, and it’s perfect! Your support has truly exceeded my expectations, and I’m grateful for how quickly you resolved my issue.

I’ll definitely be recommending Sandmarc to my friends and family for their iPhone accessories. Keep up the great work!

Terrible customer service. They put false information on the shipping and customs declaration resulting in customs charging me an additional $200 above what it should have been. SANDMARC didn’t try to help fix their error and won’t reply to my emails about it. Don’t waste your money with them.