Sanders & Sanders Ltd. Recensioni 

42
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Dealing with Sanders is like buying from a family shops. It’s a personal experience with products you can trust. Everything you want when spending quite a bit on some shoes.

Valutata 5 stelle su 5

I ordered a pair of boots & unfortunately they didn't fit. I live locally so I asked to drop them off, at which they offerred to exhange them for a pair that did. They did find a pair that fitte... Leggi di più

Valutata 5 stelle su 5

Great boots I have about 6 pairs of your hi top boots good quality well made and good price next time I am in London I will pop in and try one of your different style chuka boots cheers

Valutata 5 stelle su 5

Ordered on a Saturday and arrived on the next Thursday in Denver, CO USA. Amazing delivery time. Easy conversion to USA dollars on website so I knew what the cost was. Sizing of shoe and recommenda... Leggi di più

Dettagli dell'azienda

  1. Calzaturificio
  2. Negozio di stivali
  3. Negozio di accessori di moda
  4. Negozio di scarpe
  5. Grossista di calzature
  6. Negozio di smoking

Scritti dall'azienda

For five generations, our family has been dedicated to crafting the finest footwear. Rooted in tradition and driven by innovation, we blend time-honoured techniques with premium materials to deliver footwear that stands the test of time. Every pair tells a story of heritage, craftsmanship, and a commitment to quality that’s been our hallmark for over 150 years.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

42 recensioni

5 stelle
4 stelle
3 stelle
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4,7

Tutte le recensioni

(42)

42 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really happy with my latest purchase of…

Really happy with my latest purchase of Sanders Henry shoes. Got them for a casual summer shoe which is not easy to find, as deck shoes and espadrilles do not have the same comfort. The shoes are fantastic quality being all leather with a leather insole making them very breathable. I like the vibram moreflex sole as it is light but very supportive. The fit of the shoe is generous and very happy that it is made in England. I have never had a bad pair of Sanders shoes! I think the company have a great selection of styles for a good price. I would highly recommend Sanders shoes and definitely worth investing in. I have recently had two pairs resoled after 4 years of hard wearing, both pairs are now good as new.

10 luglio 2026
Valutata 5 stelle su 5

Outstanding Service

We couldn't be happier with our experience with Sanders & Sanders. The quality of the brogues is exceptional, but what really stood out was the customer service. Gemma was absolutely fantastic. Friendly, responsive, and incredibly helpful throughout the process. Despite us being over 7,500 km away and separated by eight time zones, she managed to meet our very unrealistic deadline. Outstanding service, beautiful craftsmanship, and a company that truly goes above and beyond. Highly recommended!

22 giugno 2026
Valutata 5 stelle su 5

Top notch all round

Whilst Sanders boots and shoe are the highest quality and I love them, fit style quality materials, I must say their customer service is outstanding, in my case I ordered the wrong style, after I realised I sent an email to customer service and asked to change the order, within hours Gemma had notified me that she had changed the order and it arrived 2 days later, that’s how you do customer service.

2 giugno 2026
Valutata 5 stelle su 5

Great product…

I had been considering purchasing from Sanders for some time. Their customer support was great and the product arrived promptly. The quality was also first class.

5 maggio 2026
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. You have to wonder if this company actually want to sell you shoes at all. I rang them about the Braemar Brogues on a Thursday. "Not in stock but we'll order them in, should have them by Saturday". Saturday comes and goes so I ring them again on Tuesday, same spiel with apologies for not ringing me. "They don't have them but will chase it up and definitely ring you one way or the other". So, its now another Saturday, 9 days later, I've rang them twice enquiring about shoes, twice they have assured me they will contact me and twice they have failed to do so. This is rubbish, a rubbish service from Sanders main London shop. If this Sanders you can shove it in a very dark place

4 dicembre 2025
Non scritta su invito
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Risposta di Sanders & Sanders Ltd.

Hi there,

We’re sorry to hear about your experience and the frustration this caused. You’re absolutely right that you should not have had to chase us for updates, and we apologise for the poor communication you received.

In this case, there was an error in how your order request was handled, which led to the delay. We have since reviewed and improved our internal processes to ensure all special orders are correctly placed and proactively followed up.

We also reached out to you directly at the time to try and resolve the matter and would still welcome the opportunity to put things right if you were open to it.

Kind regards,
Sanders & Sanders.

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