We were with this company for our phone lines when we went into administration. One of the directors set up on his own and started up a brand new contract with them. As a gesture of goodwill he pa... Leggi di più
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Great service and help from the Rydal team but in particular Holly who sorted out our new phone contracts and then also Dipali who assisted us thereafter to set it all up. Clear and efficient support... Leggi di più
Rydal is my company's IT service provider, as such I have been having regular communications with Stefan for the greater part of this year. He is quick to respond, always happy, and eager to help even... Leggi di più
Working with Dipali and Georgina was an absolute pleasure. They were professional at all times and were responsive to the needs of our centre. They took the time to thoroughly understand what we need... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
4,4
Eccellente
46 recensioni
Nessuna traccia di inviti alla recensione precedenti
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We have recently switched over our…
We have recently switched over our mobile phone lines from EE to Vodafone with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work and thank you very much
10 agosto 2023
Non scritta su invito
Fantastic service
Fantastic service! Spoke to the helpdesk on Tuesday 8th and had a new SIM card by the morning of Wednesday 9th!!
9 agosto 2023
Non scritta su invito
Training session with Holly was…
Training session with Holly was fantastic, she was very knowledgeable about the Communicator application and Curo. All our needs were covered and explained in a clear and understandable way.
16 giugno 2023
Non scritta su invito
DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
24 maggio 2023
Non scritta su invito
VERY POOR SERVICE
VERY POOR SERVICE , After having confirmation that no termination fees applied but it later turned out that the girl who sent the email had made a mistake. we were billed a massive fee.
Very un trustworthy and the rreason we transfered to another company was due to the poor service we were receiving anyway .
7 dicembre 2022
Non scritta su invito
DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
14 aprile 2022
Non scritta su invito
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