Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ordered a red Southampton 10k tshirt, recieved a yellow run Southampton top instead. Took 2 weeks to arrive having paid almost £4 postage. Emailed info and awaiting a reply to see if I can actually ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have bought numerous pairs of running shorts and socks and the quality is top notch! Would definitely recommend to all

L'azienda ha risposto

Valutata 1 stelle su 5

Sadly I can’t comment on my running top as not arrived yet. I was meant to collect on Sunday, following the Run Reigate Canicross event, but couldn’t attend to my dog suffering a cut paw the previous... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I didn’t order a T-shirt for a race and afterwards I really wanted to get one. Reached out to the team and with super responsiveness and great customer service, they sent me out one.

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo
  2. Negozio di articoli per la corsa

Scritti dall'azienda

RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

1 month and still awaiting delivery

I placed an order for some items on 8th August for my partners birthday (which was on 27th August) The website says that items are dispatched on the same day.
items had not arrived by August 27th, so i followed this up with an email (to the email address given on the website) to find out where the order is - I never received a response.
I messaged Runthroughkit via social media and they replied to tell me that the item was dispatched on 31st August. I have checked the online tracking and as yet (6th September) the item has yet to reach the courier company.
Not too sure if i will ever receive the item i paid for and paid for delivery for.

6 settembre 2022
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Hi Jamie, we are so sorry for the delay to your order and can only apologise for the disappointment this caused. Having followed up with our team it seems you have now received the order and we hope that your partner was pleased with her new kit.

Valutata 1 stelle su 5

I was sent a fairly average quality…

I was sent a fairly average quality t-shirt that came free after running in a 10km event. Now I receive lots of unsolicited emails with no "unsubscribe" option or link.
AVOID THIS BUSINESS

26 febbraio 2022
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Hi Mike, I am very sorry to hear of your disappointment. There should be an unsubscribe button at the bottom of every email you receive. Once you confirm your email and unsubscribe you should not receive any further emails.

We are very sorry for any inconvenience and unwanted emails. I have asked our team to look into this for you and get it sorted right away, if you could please contact info@runthroughkit.com and confirm your email address so we can unsubscribe you from our end.

Take care, Lucy

Valutata 1 stelle su 5

No proper event shirts any more

I don't like the fact that they have taken over all these events, and now none of them have proper tshirts. Paying extra for a tiny logo is not great, and it replaces just getting a massive big pretty celebration tshirt. Poor.

2 gennaio 2022
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Hi Chris, we are sorry to hear of your disappointment. Following various feedback from runners and looking at the sustainability of their event T-shirt RunThrough events opted to go down the route of offering runners the choice of adding a high quality t-shirt to their race entry instead of claiming the far cheaper free t-shirts that were contributing to high wastage, previously given.

The t-shirts now offered have an RRP of £22 and are offered to runners for £12 with the event logo printed on the chest.

We value your thoughts on this and if you have any ideas on how we could improve this please do let us know. We are contactable on info@runthroughkit.com :)

Valutata 1 stelle su 5

Item Not as Ordered

I ordered a T-shirt from the runthroughkit site and added on an additional events badge for the event I was taking part in. The T-shirt came the day after the event without the additional event badge that I had paid £6 for. I have since emailed the contact email stated for runthroughkit twice in regards to how I get my money back. I have twice been ignore and left with no number to call or know where I stand with this. Terrible customer service.

10 novembre 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Hi Rob, we are very sorry to hear of your disappointment with the top and for any delay in this arriving. I believe our team have since responded to your email but if you have any further questions or issues we can help with please do reach out via info@runthroughkit.com and we'd be happy to help!

Valutata 5 stelle su 5

Love these guys

Love these guys. Their kit is amazing, they are super positive helpful and every order comes with a lovely personal note which leaves you with a little warm feeling inside.

Cant wait to buy more stuff!

100% recommend their gear and also their running events too.

19 agosto 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Your review means a lot and goes a long way so thank you for taking the time to leave one for us James! Thank you for your recommendation and we hope you continue to wear RunThrough Kit for years to come :)

Valutata 5 stelle su 5

My New Favourite Kit!

My favourite kit to run in. Comfortable, stylish and affordable… Super quick delivery and excellent customer service. If I could give 6*’s, I would!

3 agosto 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Thank you for taking the time to leave such a nice review Danny - we are very happy that you are a fan of the kit and are pleased with the service you have received. Enjoy your kit :)

Valutata 5 stelle su 5

Great ladies running shorts

I ordered the ladies running shorts and I love them
So comfortable, love the wide waist band and the fabric is so soft.
I mainly bought them because of the pocket for my phone and this was perfect.
Such good value for money 
They arrived quickly and we're well packaged.
I will be ordering more running kit when I need it
Thank you

19 giugno 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Thank you for the review Jane, we are very happy to hear that the shorts are a great fit and you find them comfortable - nothing worse than uncomfy or illfitting shorts! Enjoy :)

Valutata 5 stelle su 5

Top quality running clothes

Hi
Ive now purchased 6 tops and a pair of socks on over the last 3 months , everytime the items have arrived in good time and in excellent condition . They are superb quality all fitting as described so well done 👏 and i will not hesitate to re-order or recommend to others , many thanks , Russ

25 aprile 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

What a selection! We are pleased you are a fan and fine the quality and fit to be spot on Russ. We hope you continue to enjoy your kit and thank you for leaving us a review :)

Valutata 5 stelle su 5

Comfortable and fashionable running gear

Love the RTK range that I've bought to date; this includes three long sleeve tops, two pairs of their mens running shorts (no shortages of pockets which I love!) and a few pairs of ankle-high socks. All comfortable and a great variety of colours to choose from.
Great customer service too; I had to exchange one item for another size and it was all done quickly and with understanding. Keep up the good work guys :-)

19 febbraio 2021
Non scritta su invito
Logo di RunThrough Kit

Risposta di RunThrough Kit

Thank you for taking the time to leave us a review Michael! It is good to hear that you are happy with your new kit and have quite the selection in your wardrobe now :)

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più