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Rug Couture Recensioni 

376
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Lee and his colleagues at Rugcouture were extremely helpful and patient with us during a fairly protracted period of design and colour selection. It is not easy to do this exclusively on line as colo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great selection of designs, the online tools are really helpful in showing what they’ll look like with your chosen colours. Loads of colours to choose from. Samples arrived quickly and were very accur... Leggi di più

Valutata 5 stelle su 5

Our order was processed efficiently and great care taken to ensure that we were going to get what we had in mind. Kept us informed of developments. Completed rug was delivered today and looks great. E... Leggi di più

Valutata 5 stelle su 5

Would absolutely recommend Rug Couture to anyone looking for a bespoke carpet. My wife is an artist and for years I've looked for someone to turn one of her prints into a carpet. Rug Couture send samp... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tappeti
  2. Arredatore d'interni

Informazioni su Rug Couture

Scritti dall'azienda

Rug Couture

Rug Couture was founded in 2008 with the aim of revolutionising the bespoke rug and carpet commissioning and manufacturing process. With offices in the United Kingdom, Australia, and the USA; we offer our clients the finest bespoke, handmade master-crafted rugs backed by personalised project management, expert quality control and global logistics. As an agile company we can accommodate one off commissions, large scale projects and rapid timescales.

Rug Couture - 5 Berkeley Square Mayfair London W1J 5BF United Kingdom
Tel: 0333 222 6514

Rug Couture - Level 26, 44 Market Street Sydney NSW 2000 Australia
Tel: 02 9089 8735

Rug Couture - 1330 Avenue of the Americas - Suite 23 New York NY 10019 USA
Tel: (212) 653-9748


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

376 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(376)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent quality.

Our order was processed efficiently and great care taken to ensure that we were going to get what we had in mind. Kept us informed of developments. Completed rug was delivered today and looks great. Exactly what we wanted but couldn't find elsewhere. Excellent quality.

22 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

The communication and responses to…

The communication and responses to queries were extremely prompt and accurate.The quality of our rug is excellent and is exactly as shown on the sales catalogue on line. Delivery from India despite the situation with Covid was seamless although there was a small delay in the making of the rug.

22 luglio 2021
Valutata 4 stelle su 5

My experience with Rug Couture was very positive

My experience with Rug Couture was very positive. My indecisiveness during the selection process was met with patience and understanding by Lee who remained professional and extremely helpful. Although there was a delay in delivery - largely due to covid - I received my runner in excellent condition and I absolutely love the finished product. Mine was a big purchase so I was nervous about the end product. I now know these fear were unfounded as I couldn't be happier with the quality and service offered. Thank you! I will likely be back soon.

23 giugno 2021
Non scritta su invito
Valutata 4 stelle su 5

What a fab idea and the rug was exactly…

What a fab idea and the rug was exactly as we expected. A sure 5 star service except that our rug had a small fault on the edging. We were dealt with extremely quickly even so and the rug was collected the next day for sorting.

20 maggio 2021
Valutata 5 stelle su 5

Excellent service

Excellent service! Rug just as expected but for me the most helpful thing was the number of samples I was sent when requested. I chopped and changed my mind about what I wanted and was sent so many shades in the tone I was considering. ( I was trying to match some sofas) I wasn’t able to visit the showroom due to Covid but didn’t need to as all the samples were sent to me. The quality of the rug is excellent but the customer service is what was really so impressive. Thank you ! Will be using you again for the next one

23 aprile 2021
Valutata 5 stelle su 5

Terrific

Terrific, we were very pleased. Designed a rug got sent samples everything efficient and well managed. Definite recommend.

14 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Service at its best…

The whole experience of dealing with Rug Couture has been a pleasure. It is so good to be able to play around with the designs and colours and get exactly what you want. The sample colours arrived within two days and after I submitted my order the graphs for me to approve were sent very quickly .We were very impressed with the efficiency and the fact that all given dates were adhered to even in these uncertain times. When the rugs arrived the colours were perfect and they were so well-made, with great attention to detail. We are delighted with them! I will certainly be contacting Rug Couture again when we need another rug and would highly recommend them

25 gennaio 2021
Valutata 5 stelle su 5

quality custom rug

We needed a new rug for our hall but couldn’t find one the size we ideally wanted. Then I discovered Rugs Couture online. It took many days to decide on the final pattern and colour scheme. It was worth the wait. We are so pleased with the finished product and would definitely use them again. Highly recommended.

23 gennaio 2021
Valutata 5 stelle su 5

New Hall way Runner

The Service was Excellent from beginning to end.
The Rug is Beautiful and exactly as pictured on the web site the colours are Lovely and it is very professional made I would highly recommend this company and would definitely buy again .

15 dicembre 2020

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