COMPLETE SCAM! I do not recommend Ruby Love! While their products may be good, their customer support is terrible. I recently made a purchase. When I received the shipping confirmation email, I realiz... Leggi di più
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Got these for my daughters as they turn into young women. Absolutely love how comfident they feel about their period, knowing they won't have embarrassing episodes at school or during sports. We als... Leggi di più
I ordered 2 sets of 5 panties internationally - order placed end of July, and only 1 set arrived mid September. Asked for a refund of half the order that was not delivered. The half delivered did no... Leggi di più
Absolutely terrible! Placed an order this morning bc I had a $70 credit ( for unsatisfactory products I ordered last Christmas so this was a store credit) the promo code spot to enter gc never appear... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli da toeletta
- anche in
- Negozio di abbigliamento giovanile
- Negozio di biancheria intima
- Negozio di costumi da bagno
Informazioni fornite da varie fonti esterne
Ruby Love's period underwear, swimwear, sleepwear, and activewear offers built-in leak-proof all day period protection that actually works. No tampon required. Ruby love is for women, teens, and tween. Website: www.rubylove.com Customer Service: 1-516-654-2020 Live agents: Monday thru Friday 9am to 5pm EST (downtime is 12:30-1:30)
Informazioni di contatto
Monday - Friday 9am - 5pm est. (downtime 12:30-1:30), Ruby Love Headquarters, Stati Uniti
- 516-654-2020
- support@rubylove.com
- www.rubylove.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great product!!
We had received a pair of swim bottoms that had a defect, but when I brought it to the company’s attention, they corrected it immediately and sent me a replacement item! The new bottoms were perfect and my daughter loves them and used them all summer long!! Would definitely recommend this item — especially for a teen who is new to the “growing up” stage of being a girl!
Great for my tween daughter
Great for my tween daughter. They fit well and came with a little bag so she isn't embarrass to carry them around.
Love there products !
Love there products ! Well made quality products and an reasonable price.. website is easy to use and shipping is always pretty quick :)
Would not recommend
I placed an order on 9/19 that I still haven’t received almost a month later. Initially they responded to my inquiry by email and stated several times that the package was on its way, but I never received any tracking info (or the package). Now they’ve stopped responding to my emails. I’ve also tried reaching out on Facebook about it with no response. I was hoping this was an isolated incident, but I’m seeing quite a few other accounts of similar experiences. If the company is struggling to keep up with fulfilling orders, I wish they would be just be transparent and offer an explanation up front (eg “we are overburdened and shipping times may be up to six weeks” or whatever). If they did that, I would be much more understanding. Instead, they’re maintaining that everything is fine but are not following through on their obligations.

Risposta di Ruby Love
Sustainability + Cute = Everybody Wins!
I use reuseable menstrual care products for myself because I value sustainability. Now that I am shopping for menstrual care products for my teenage daughter, the cute factor is also important. I ❤️ the option for the Monthly Period Kit subscription to give my daughter "Happy Mail" and something extra special to look forward to each month!
We love the swimsuits
We love the swimsuits! I have two 13-year-old, year-round swimmers, so it's imperative we have a couple of these suits on hand. They work so well. Plus, you can't tell they have a "special" suit on.
The underwear fits great no leaks
The underwear fits great no leaks. My daughter loves the different colors the underwear comes in.
I love these swim bottoms
I love these swim bottoms! Takes the worry out of beach days.
Damaged item
My daughter loved the bathing suit bottoms so I bought another pair but there seemed to be an issue with them. The material pulled after one wear and they were so helpful and stood by their product.
Really cute, good service
I ordered the ultimate period kit for my daughter’s first set. We agree that it is very cute and fun. She loves the prints.
We had one wrong item sent in our order and they were very fast to respond and processed a replacement to be sent out the same day. Excellent customer service!

Risposta di Ruby Love
This is the fourth bathing suit I’ve…
This is the fourth bathing suit I’ve gotten for my granddaughter . She loves them so much she doesn’t wear any other bathing suit . They protect her when she’s on her period and she doesn’t have to worry about any “leaks”. The customer service with ruby love is amazing as well !

Risposta di Ruby Love
Ruby Love, I love you.
Comfortable fit, lightweight feel, innovative menstrual absorption- what's not to like about these underpants?

Risposta di Ruby Love
Scared and best advice
I was so scared of using these products I am going to order a bunch for my daughter and self. I heard even professionals say this is the go to products and so neat for girls starting their periods and keeping the spirit up. Where were these products when I was growing up? I know here they are now.

Risposta di Ruby Love

Risposta di Ruby Love
Got these for my daughters as they turn…
Got these for my daughters as they turn into young women. Absolutely love how comfident they feel about their period, knowing they won't have embarrassing episodes at school or during sports. We also LOVE that there is now swimwear for young girls. My girls are in competitive swimming but way to young for tampons, so this is a fantastic option. I only wish these would have been an option when I was young. Thank you!!!
I wasn’t sure about the product
I wasn’t sure about the product, but needed something for my pre-teen daughter for swimming just incase. They exceeded my expectations. I would highly recommend, but be sure to size up 1-2 sizes.

Risposta di Ruby Love
Products are made well
Products are made well, very comfortable and prices are reasonable
The customer service was so helpful!
The customer service was so helpful! The first pair of swim bottoms we ordered were the wrong size. They worked with me to quickly get a new pair out to exchange for the right size. We got them in time for our beach trip and the swim bottoms worked so well all say on the beach!
Quality product that my daughter loves
Quality product that my daughter loves. Swimsuits and panties are holding up great compared to some other brands.

Risposta di Ruby Love
Awesome product!
I purchased the teen underwear for my 13 year old daughter. She loves them! They are comfortable and give her the confidence to go to school while dealing with her period. I would definitely recommend this brand to others. We just ordered a swimsuit for her as well and cant wait for it to arrive in the mail!

Risposta di Ruby Love
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