Gone down hill
I used this firm several years ago when I was a sole trader and found them very helpful, but sadly the quality has gone downhill. I signed up again when I started a new company, and it’s been very frustrating. Constant mistakes that I’ve had to spot and correct myself, nearly impossible to get hold of anyone consistently. Every time you speak to someone different, and they never seem to have any background on your situation, so you’re left repeating yourself.
Be very careful before signing up. You get locked into a 24-month contract, and there’s a fee leave early. Definitely not the same service it once was, I wouldn’t recommend them anymore.







