2nd purchase! Been great so far. Installed professionally. Hair doesn’t tangle. As long as the quality remains I’ll continue to order.
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have been purchasing units from RPGShow for 4 years now and over time I have come to realize that you get what you pay for. Yes, they are pricey, but again you get what you pay for because the quali... Leggi di più
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It was not blonde atall!! I received a black / orange golden coloured curly wig which I was extremely upset about after waiting a long time to receive it. I had to send it back to China to get a refun... Leggi di più
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I absolutely love this wig company! Their wigs are incredibly soft, full, and beautiful. The lace is strong, durable, and blends seamlessly with my skin tone, which makes installation so easy and na... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
RPGSHOW.COM is a premier full lace and lace front wig company that has been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
Informazioni di contatto
4,1
Molto buono
250 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Loving this silky hair
Loving this silky hair, color, style, and lace. This is my third wig from RPG Show. I wasn’t very pleased with their yaki hair due to the texture and excessive shedding of hair. I have been though thoroughly pleased with the 2 silky hair wigs purchased.
Purchased this 12 inch Bob hair style for the summer. The lace blends well with my skin tone. When Ebin lace bond spray applied to my forehead the lace melted and was undetectable to the naked eye.
The picture posted was 2weeks after receiving the wig.
Very satisfied customer. Will be purchasing more from RPG Show!
30 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Deborah,
We are thrilled to hear that you love your new silky hair wig and that the color, style, and lace have met your expectations. It's so wonderful to know that the lace blends seamlessly with your skin tone and that you achieved an undetectable look using the Ebin lace bond spray.
We appreciate your loyalty and understanding regarding the yaki hair texture and if you need, we can do a deep condition for the yaki unit you want prior to the shipment to make sure the hair is smooth and soft.
Your positive review are very encouraging, and they inspire us to continue providing high-quality products and excellent customer service. We look forward to serving you again and making your future purchases just as satisfying.
Thank you for being a part of the RPG Show family!
Best regards,
RPGSHOW Customer Service Team
RPG is the only place I get my wigs
I recently purchased a wig and I am thoroughly impressed with its quality. The wig is beautifully crafted, with a length that perfectly meets my expectations. The color is vibrant yet natural, seamlessly blending with my own hair. One of the standout features is how natural it looks; I’ve received numerous compliments from friends who couldn’t tell I was wearing a wig.
The construction of the wig is excellent, with comfortable and secure fit that lasts throughout the day. It feels lightweight and breathable, making it easy to wear for extended periods without any discomfort.
In summary, I am extremely satisfied with this wig and would highly recommend it to others looking for a high-quality, natural-looking wig. It has exceeded my expectations in every way!
2 aprile 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Kecia,
Thank you so much for sharing your experience with your recent wig purchase! We're thrilled to hear that you are thoroughly impressed with the quality and craftsmanship of the wig.
We take pride in creating wigs that are comfortable, secure, and breathable, so it's fantastic to hear that these features have made it easy for you to wear the wig for extended periods without any discomfort.
Your recommendation means the world to us, and we're delighted to have exceeded your expectations in every way. Thank you for choosing RPG Show, and we appreciate your support and positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to continuing to provide you with top-quality wigs and exceptional service. Thank you again!
Warm regards,
Customer Care Team
RPGShow
I purchased the Yaki Katybloom007 on…
I purchased the Yaki Katybloom007 on February 2, 2024. Wore it for the first time in March 2024, this year. As of today, May 29, 2024 and 3 months of use 2-3 times per week. Hand washing with air drying, the wig is shedding profusely. So much so, there is a bald spot. I love this yaki texture it's amazing but, this expensive wig has not been worth it. I wish there was a warranty. Beautiful wig but it won't last. I am so disappointed because I love this company. Disclaimer: I have not contacted them about this concern because I don't have the energy to go back and forth.
2 febbraio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Linda,
We're sorry to hear about your experience with the Yaki Katybloom007. Customer satisfaction is our top priority, and we always strive to provide high-quality products. We understand your disappointment and would like to assist you with this matter.
We value your feedback and will contact you by email within 24 hours, so please kindly check your mail box. Your satisfaction is important to us, and we are committed to addressing your concerns.
Sincerely appreciate your continued support and hope to have the opportunity to improve your experience with RPG Show.
Warm regards,
Customer Care Team
RPGShow
Best Wigs and Customer Service
I’ve been purchasing from RPG Show for 5 years! The quality is the best I’ve experienced! 100% recommend
28 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Nikki,
Thank you so much for being a loyal customer for the past 5 years!
We're thrilled to hear that you've had such a positive experience with RPG Show and that you find the quality to be the best. Your recommendation means the world to us!
We look forward to continuing to provide you with top-notch products and service.
Thank you for your support and trust in RPGSHOW!
Best regards,
Customer Care Team
RPGSHOW
RPG is the best wig site
RPG show provides great service, quick shipping, and you can tell they take pride in creating high quality products. I’ve been purchasing wigs from them for years and I’m always happy with my orders.
29 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Mallori,
That sounds like fantastic feedback!
It's great to hear that you've consistently experienced great service, quick shipping, and high-quality products from RPGShow. Your loyalty over the years is genuinely appreciated, and we're thrilled to know that you've always been happy with your orders.
Thank you for being a valued customer, and we look forward to continuing to serve you with top-notch products and service in the years to come!
Warm regards,
Customer Care Team
RPGShow
I love this wig
The wig I received is well made and the color blending is exactly what I wanted. I have ordered several and each has been made with the same care. I’ve had very little to no shedding and the cut is very flattering. The hairline is the best I’ve had. Now I did pay for the deep pre-plucked feature. Like you, I need to spend my money wisely. However, spending more for excellent quality is worth every penny. I take care of my wigs and never sleep in them, I only glue them down near my ears if it’s a special occasion and I always place them on my wig stand at night. So I’ve been able to maintain these for months, with washing twice monthly. Take my word. Give them a try.
8 aprile 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Ashley,
It's fantastic to hear about your positive experience with our wigs and the care you've taken to maintain them.
We're thrilled that you've found the color blending, construction, and hairline of the wigs to be exactly what you wanted. Your satisfaction with our deep pre-plucked feature and the overall quality is truly rewarding to hear. We're committed to providing excellent quality, and it's wonderful to know that you've found the investment to be worth every penny.
Thank you for your trust and for sharing your experience. We appreciate your support and look forward to serving you in the future.
Warm regards,
Customer Care Team
RPGShow
I absolutely love RPG
I absolutely love RPG, I’ve been a customer for over 5 years, and no one makes wigs as good as they do. I recently bought SKU WIGZBYCHARISE033. The curls are so beautiful. I receive so many compliments, everyday.
1 aprile 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Nancy,
That's wonderful to hear!
RPGShow trulyiates your long-standing support and is thrilled that you're enjoying the SKU WIGZBYCHARISE033. It's fantastic that you're receiving so many compliments on the beautiful curls.
Your satisfaction means a lot, and we're dedicated to continuing to provide you with top-notch products and service.
Thank you for being a valued customer for over 5 years!
Warm regards,
Customer Care Team
RPGShow
Love the look
Love the look ! my first purchase needed some tweaks because the hair is dyed and didn’t last long but after I voiced my concerns, they did a wonderful job and making my next one and it’s still lasting me
31 gennaio 2024
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I am absolutely in love!
I am absolutely in love with the consistent quality of RPGSHOW wigs. Whether I am meeting clients, or in the field, I always want to present well-groomed and polished. My RPGSHOW wigs do that for ume every time. These wigs have the natural look and feel that is important to me.
I have paid lots of money for wigs in the past, and many times have received inferior products. It has become hard to trust sellers to do right for the general public.
I have always been able to trust the integrity of RPGSHOW. Another plus, is their excellent customer service. I have always received a prompt response to my inquiries.
I am grateful to the RPGSHOW team.
Integrity means everything!
22 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Betty,
Thank you immensely for your kind words and for sharing your experience with RPGSHOW. We are absolutely thrilled to know that our wigs have consistently met your expectations and helped you present a well-groomed and polished appearance, whether at client meetings or in the field.
At RPGSHOW, we pride ourselves on delivering high-quality products that offer a natural look and feel, and it warms our hearts to hear that you trust our integrity and commitment to excellence. Your satisfaction is our top priority, and we are delighted that our customer service has always provided you with prompt and helpful responses.
Your feedback inspires us to maintain our high standards and continue serving valued customers like yourself. Thank you for being a part of the RPGSHOW community. We are grateful for your support and trust.
Warmest regards,
The RPGSHOW Team
I love this wig texture
I love this wig. It’s very lightweight for the summer. The curl pattern is beautiful. I put highlights in it, and it’s gorgeous. I couldn’t have asked for a prettier wig🥰🥰
8 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Althea,
Thank you for sharing your wonderful feedback! We are delighted to hear that you love your wig, especially its lightweight nature, perfect for summer. It’s great to know that the curl pattern met your expectations and that adding highlights made it even more stunning. Your satisfaction means a lot to us, and we are thrilled that you couldn't have asked for a prettier wig.
Your kind words and support inspire us to continue delivering high-quality products. Enjoy your beautiful wig, and we look forward to serving you again in the future!
Warm regards,
The RPGSHOW Team
NEVER AGAIN
Ordered a $700 wig that was in stock. Over a week later and my order is still “processing”. according to the timeline on their site my order should’ve arrived already. I contacted customer service and was given a slightly longer, but equally as false timeline. I ordered it for an event that was 2 days ago and the order still says processing. I honestly couldn’t be any more disappointed. I will never order from here again and you shouldn’t either.
10 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Chelsye,
I hope this message finds you well.
I want to extend my sincerest apologies for the delay in processing your recent order. I understand the frustration and disappointment this situation has caused, especially given the urgency of your order for a past event.
In hindsight, we realize the importance of providing accurate information regarding the processing time needed for items, especially for complex products like the blonde highlights wig you ordered. This particular item requires multiple rounds of bleaching and dyeing. Additionally, the deep bleached knots and fake scalp that you want also needs a few extra days to the production timeline.
We deeply regret any miscommunication that may have led to a misunderstanding between us. I've personally reviewed your order status, and I'm pleased to inform you that it was shipped via FedEx on May 17th. Kindly keep an eye out for an email notification from service@rpgshow.com for further details.
Once again, I apologize for any inconvenience and disappointment you have experienced. Your feedback is invaluable to us, and we are committed to rectifying this situation and ensuring your satisfaction.
Thank you for your understanding and patience.
Warm regards,
Tina
RPGSHOW Customer Service Team
SATISFACTION
Hello, this was my first time ordering from RPG and they did not disappoint, I was totally satisfied, I had to return the wig because of the color issue they gladly exchanged the unit with no problem, the communication was excellent and the response time was great. This is the first time I have ever been totally satisfied with a unit, I will only order from this company in the future.THANK YOU RPGHAIR!!!
10 maggio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Bobbie,
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your first order with RPG exceeded your expectations and that you were completely satisfied with our service.
We are committed to ensuring that every customer has a seamless experience, and we are delighted that we could promptly address the color issue with your wig through a hassle-free exchange. Your kind words about our communication and response time truly motivate us to continue delivering exceptional service.
Once again, thank you for choosing RPG. We appreciate your support and are grateful for the opportunity to provide you with quality products and exceptional service. If you ever need any assistance in the future, please do not hesitate to reach out to us.
Thank you for being a valued customer, and we can't wait to welcome you back to RPG soon!
Best regards,
Customer Care Team
RPGSHOW
As always RPG show has exceeded my…
As always RPG show has exceeded my expectations. Customer service was very communicative assisting me in getting the color & layering just right for my new purchase.
Wigs are well made & I always get compliments on whatever style I choose.
10 gennaio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Tanya,
Thank you for your kind words and continued support of RPGShow! We are thrilled to hear that we have once again exceeded your expectations and provided you with a positive shopping experience.
It brings us great joy to know that our customer service team was able to assist you effectively in achieving the perfect color and layering for your new purchase. At RPGShow, we are committed to ensuring that each customer receives personalized attention and guidance to create a look that suits their unique style and preferences.
We are delighted to hear that you have been receiving compliments on the wigs you choose from RPGShow. Our team works tirelessly to craft well-made wigs that not only meet but exceed industry standards, ensuring that you always look and feel your best in any style you select.
Thank you once again for choosing RPGShow. We look forward to continuing to provide you with top-notch wigs and service that exceed your expectations.
Warm regards,
Tina
Customer Care Team
RPGShow
Quality and Natural Looking Wigs
I have been using RPGSHOW since 2016 and I must confess that the quality of their wigs have always been the same up until now. I have bought so many wigs from different vendors and the quality is no where close to that of RPGSHOW. I always get the curly hair as it looks so much like my hair. Their hair looks natural. I have been working in the same place for 5 years and no one has ever suspected that I am putting on a wig.
RPGSHOW has an excellent customer services. Always ready to answer questions and provide clarifications as needed. RPGSHOW is a place to go when looking for a quality and natural looking hair.
10 aprile 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Canero,
Thank you for your continued support and loyalty to RPGSHOW since 2016! We are truly grateful for your kind words and for entrusting us with your hair needs over the years.
We are thrilled to know that our curly wigs have captured the essence of your natural hair, providing you with a seamless and authentic look that blends effortlessly. It is wonderful to hear that our wigs have helped you maintain your confidence and style at work without anyone suspecting a thing.
At RPGSHOW, we take pride in not only offering top-quality products but also in providing excellent customer service.
Thank you once again for your loyalty and for choosing RPGSHOW. We look forward to continuing to provide you with top-notch products and service in the years to come.
Warm regards,
Tina
RPGSHOW Customer Care Team
The quality of their products is top notch
The quality of their products is top-notch and they always go above and beyond to ensure customer satisfaction. I am always happy with my purchases and I will continue to be a loyal customer. I highly recommend RPGSHOW for anyone looking for high-quality hair products and exceptional customer service. Their attention to detail and dedication to their customers truly sets them apart from other businesses.
1 aprile 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Aziza,
Thank you so much for taking the time to share your wonderful feedback about RPGSHOW! We are thrilled to hear that you are delighted with the quality of our products and our commitment to ensuring customer satisfaction.
Your kind words truly mean a lot to us, and we are grateful for your continued loyalty and support. It's customers like you who motivate us to go above and beyond in providing the best possible experience.
We are dedicated to maintaining our high standards and attention to detail to ensure that every purchase exceeds your expectations. Your recommendation means the world to us, and we are honored to have earned your trust.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We are always here to help and ensure that you have a fantastic experience with RPGSHOW.
Thank you once again for your glowing review and for being a part of the RPGSHOW family. We look forward to serving you again soon!
Sincerely,
Tina and the Rpgshow Customer ServiceTeam
I wish I could give RPGShow's wig…
I wish I could give RPGShow's wig "sofiathewigstylist003" a zero-star rating for the horrendous experience I've had with it. I ordered what was described as a stunning Caramel blonde wig for my wedding, only to receive a dismal gray mess.
Immediately upon its arrival, I noticed the stark difference between what was advertised and what I received. The brown roots are not the same, The dye job far from blonde.
I contacted their customer support within 20 minutes of delivery, as per their return policy, requesting a return label and a refund. Little did I know that this would be the start of a frustrating ordeal. Despite sending no less than seven emails pleading for resolution, I received nothing but radio silence from RPGShow when they acknowledge their incompetence and say they'll send a return label. Mind you, this is the second time in the past couple months going through a headache with their beyond unethical goons.
I have resorted to opening PayPal disputes (that's how I got my money back a couple months ago, and what I have to do now). RPGShow's attempt to coerce me into paying for return shipping, despite their policy clearly stating otherwise for cases reported within 7 days, is utterly reprehensible. It's beyond distasteful; it's downright disgusting.
This isn't my first rodeo with RPGShow. In the past, I've tolerated their inaccuracies, often resorting to dyeing or tweaking their wigs to salvage some semblance of value. But enough is enough. I refuse to be taken advantage of any longer. I've spent $638 on a product that is a far cry from what was advertised, and I request a full refund already.
14 marzo 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Breanna,
We sincerely apologize for the inconvenience you've experienced with Rpgshow. We understand your frustration and want to assure you that we take your concerns very seriously.
After the email communication, we finally realized that return for a refund is your only need so we agreed and actively promoted the return process. (please note that due to the 14-day free return and exchange policy of our website, the return shipping fee is paid by the customer)
We udnerstand your concern for the shipping fee and agreed to bear the return shipping. However, due to some objective reasons, the prepaid return label was not sent to your email on time.
Therefore we hope to solve this problem as soon as possible through the 2nd solution. Could you please check your email box? We have sent the detailed via service@rpgshow.com. Please check it to let us know your thoughts.
Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention.
Sincerely,
Tina and the Rpgshow Customer ServiceTeam
Not Interested In Customers…only their money
I made contact with Tina at RPG Show prior to ordering a unit to insure that my request was doable and within a reasonable timeframe. She responded very quickly advising that it could be ready in 4 to 5 days.I placed the order and received pictures of a unit 6 days later…not sure who’s unit and was advised that if it was ok…it would ship and I would get tracking information…this is the last I heard from them. I have emailed everyday since with no response. Upon checking…this is Chinese new year and it goes on for 15 days. So either this is a scam or they took the money and shut down to party for Chinese new year without advising their customers that there would be a delay or how about not accepting the job since I did email them prior to placing the order to make sure it was doable. Bottom line…this company cares nothing whatsoever about their customers…only their money…save yours and shop somewhere else.
15 febbraio 2024
Non scritta su invito
Risposta di RPGSHOW.COM
Hi D. Wright,
We sincerely apologize for the inconvenience you've experienced with Rpgshow. We understand your frustration and want to assure you that we take your concerns very seriously. We are truly sorry for the lack of communication and the delay in processing your order.
While it is true that Chinese New Year may have caused a delay in our operations, this is no excuse for the lack of transparency and communication on our part. We should have proactively informed you about the potential impact of the holiday on our production and shipping schedules.
We are committed to resolving this issue and ensuring that you receive the quality service you deserve. Please allow us to investigate this matter further and provide you with the necessary updates on your order. Your satisfaction is our top priority, and we will take all necessary steps to address your concerns and regain your trust.
Please feel free to contact us directly at service@rpgshow.com so that we can assist you personally and expedite the resolution of this situation.
Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention.
Sincerely,
Tina and the Rpgshow Customer ServiceTeam
Good wig but it sheds too much
I ordered the Dominic002 wig in April 2022 and it didn't really look the same as the pic on the website but it was still a beautiful wig smells nice and feels soft. Out of all the wig companies lve ordered from rpgshow was the best one.even one year into wearing the wig I would still get compliments. The only issue that I have with this wig is that it sheds too much. This wig is too expensive to be shedding like that. Rpgshow needs to do something about it.
19 gennaio 2023
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Me'lissa,
Thank you for sharing your experience with the Dominic002 wig from RPGshow. We're glad to hear that you found the wig beautiful, with a pleasant smell and a soft feel. It's wonderful to know that you received compliments even a year after wearing the wig.
We appreciate your feedback regarding the shedding issue. We take quality control seriously, and we will certainly take your experience into consideration for future improvements. We aim to provide high-quality products that meet our customers' expectations, and we will work to address this issue with the Dominic002 wig.
We value your support and hope to have the opportunity to serve you again in the future. If you have any further concerns, please don't hesitate to reach out to our customer service team.
Thank you for being a valued customer.
Warm regards,
RPGshow Customer Service Team
Long wait times no response from…
Long wait times no response from customer service going on week three no hair DO NOT ORDER
15 dicembre 2023
Non scritta su invito
Risposta di RPGSHOW.COM
Hi Teasha，
We sincerely apologize for the experience you've had with our customer service and the extended wait times. This does not reflect the standard of service we aim to provide. We understand the frustration of not receiving the expected response and the delay in receiving your order.
We take your feedback seriously and would like to resolve this issue for you as quickly as possible. Please reach out to us at service@rpgshow.com with your order details, and we will work diligently to address this matter and ensure your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Best Regards,
Rpgshow Customer Service Team
RPGSHOW 1st Class Customer Service
It was my first time buying the wig that cost $600.00 dollars and it was a beautiful 16 inch colorful blend so I paid extra. I bought it in June 2023 and by October 2023 it had some shedding and lost some length. I contacted RPGSHOW and we exchanged a few emails and I told them I loved the product but it shedded quite a bit! I provided before and after pictures per their request. They responded on how to provide great care going forward and gave me some credit to purchase another wig!!! I was so pleased that they took the time to communicate with me. My best friend has been a long time customer and I will remain with RPG as well! Great service goes a long way and RPGSHOW is number 1 with customer satisfaction!
10 agosto 2023
Non scritta su invito
Risposta di RPGSHOW.COM
Dear Kaye,
Thank you for sharing your experience with RPGshow. We're delighted to hear that you found our 16-inch colorful blend wig beautiful and that you were pleased with the level of service you received.
It's disheartening to hear about the shedding and loss of length you experienced with the wig. We appreciate your patience in communicating this to us and providing before and after pictures. We're glad that our team was able to address your concerns and provide helpful guidance on maintaining the wig, as well as offering you credit towards another purchase.
We value your satisfaction and appreciate your loyalty as a customer. Your kind words and support mean a lot to us, and we look forward to continuing to serve you and your best friend in the future.
If there's anything else we can assist you with, please don't hesitate to reach out to us at service@rpgshow.com. Thank you for choosing RPGshow.
Warm regards,
RPGshow Customer Service Team
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