Royal Legal Group Recensioni 

125
TrustScore 1.5 su 5

1,5

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Valutata 1 stelle su 5

Called me after reading these want nothing to do with them Its probably because my Brother wants my Belongings and he wants them to change my name so can not have access to whats rightfully mine

Valutata 1 stelle su 5

Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali

Informazioni fornite da varie fonti esterne

Royal Legal Group specializes in assisting clients from all walks of life. No matter who you are or what kind of hand you’ve been dealt, we’re confident in our ability to aid you with matters involving: Business litigation, The Fair Debt Collection Practices Act, or FDCPA, Consumer rights, and Bankruptcy. We pride ourselves on leading by example. Our elite attorneys were chosen for their amazing knowledge in a variety of practice fields, and for their proven track records.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,5

Tutte le recensioni

(125)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank You Royal Legal Group!!!

Thank You Royal Legal Group!

This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!

10 maggio 2019
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Risposta di Royal Legal Group

Good Afternoon,

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed,
comfortable and confident about how your program will be going!

Warm Regards,
The Client Experience Team

ReferenceID: GT2131477

Valutata 5 stelle su 5

Friendly and reliable from the start

From the beginning, the customer service has been exceptional. No judgment, only understanding and flexibility. I’ve received prompt attention when I’ve asked questions and the account reviews help me see that I’m making progress. Admitting you have a problem with debt is the hardest part. Royal Legal Group has made the rest of the journey easier.

6 novembre 2018
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Risposta di Royal Legal Group

Hello Missy,

Thank you for sharing your positive experience with us. Client satisfaction is our goal and we are delighted to hear that you are pleased with the services provided to you. As always, it is our pleasure to serve you.

Valutata 5 stelle su 5

THE BEST CUSTOMER SERVICE EVER!

17 maggio 2018
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Risposta di Royal Legal Group

Good afternoon Teri Prochaska

Thank you so much for taking the time to provide us with your feedback. It is great to hear that you are satisfied with our customer service.

Valutata 5 stelle su 5

They have been very helpful with…

They have been very helpful with getting my financial situation cleared up. Honest and trustworthy are two words that come to mind when I think about this group. Thanks for all of your help.

16 maggio 2018
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Risposta di Royal Legal Group

Hello Ms. Wallace

Thank you for your feedback! We are thrilled that your experience with us has been a positive one. We use feedback from clients like you, to ensure that we’re providing the best possible services.

Valutata 5 stelle su 5

I have been happy with Royal Legal…

I have been happy with Royal Legal Group. They are helping me get my life back in order.

16 maggio 2018
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Risposta di Royal Legal Group

Hello Diann Dreiling

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Valutata 5 stelle su 5

They keep us up on everything and…

They keep us up on everything and answer any questions we have.

16 maggio 2018
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Risposta di Royal Legal Group

Good Afternoon Edali Ratzlaff

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Valutata 5 stelle su 5

I highly recommend this company

10 maggio 2018
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Risposta di Royal Legal Group

Hello Charman

Thank you so much for taking the time to provide us with your great feedback. As always, we are here to help and it is our pleasure to serve you.

Valutata 5 stelle su 5

As a practicing attorney for decades…

As a practicing attorney for decades and partner of Stonepoint Law Group, PLLC . I am proud of the work we do assisting our clients. For those struggling with credit card bills we provide a tailored and effective way to relieve them of their debt burden. The team here at Stonepoint law firm is experienced, thorough and compassionate. We strive to make this experience as stress free as possible. At Stonepoint PLLC, we welcome the opportunity to consult with anyone struggling with overwhelming debt."

7 maggio 2018
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Valutata 5 stelle su 5

Great service!

I have been very pleased with the way that Royal Legal Group has been processing my account.

2 maggio 2018
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Risposta di Royal Legal Group

Hello Doug

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Valutata 5 stelle su 5

The representative was kind and…

The representative was kind and courteous and was able to find my information and explain what process my account was being handled. She promptly answered both of my questions with great knowledge and informed me that she would send me an email and that I would receive it on Friday helping me change bank information for my payment. She asked me if she could assist me in any way or if I had any more questions. Superb employee!! Future leader for your business.

7 marzo 2018
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Risposta di Royal Legal Group

Hello Anthony!

Thank you for taking the time to provide great feedback, we love hearing that our clients are pleased with the services that we provide. Your kind words have been forwarded to management for review. As always, we are here to help and it is our pleasure to serve you!

Valutata 5 stelle su 5

I had a thorough review of my …

I had a thorough review of my outstanding credit cards that will be settled. I am encouraged that my finances will improve while in this program.

Mike Toner

29 agosto 2017
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Risposta di Royal Legal Group

Thank you for sharing your feedback, Mike. We look forward to helping you resolve your debts and meet your financial goals.

Valutata 2 stelle su 5

Nightmare!

So far dealing with this company has been a nightmare. I'm on hold forever when I call. One person to the next has no clue what's going on with my account. I had changed my account information and have been dealing with them to get things straightened for almost a month now and it's still HORRIBLE. I am starting to question this business and whether they will truly be able to help me.

31 luglio 2017
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Risposta di Royal Legal Group

We are very sorry to hear about your experience, Sara. If you have additional questions or concerns after the call with Timothy, please send us an email at feedback@royallegalgroup.com with your availability for a phone call (your preferred day, time and phone number) and we'll have one of our specialists contact you shortly.

Valutata 3 stelle su 5

Still pretty new to the group

Still pretty new to the group. I've been trying to call in for my monthly meeting. I am out in hold, being told (electronically) that I am caller one. 45 min later, I am still in hold. I have tried leaving my number, according to their prompt that a representative will call me back later. That was three days ago. I called again today and was in hold for an hour before I gave up. I'm starting to get a little leery. I found a local number and called "my" attorney directly. He wasn't in the office and I left a voice mail. Time will tell....

30 maggio 2017
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Risposta di Royal Legal Group

We're sorry to hear about your experience, Gary. Communication is very important to us, so we hope Bertrina answered all your questions during the account review today. Please don't hesitate to contact our client services department at (800) 352-9488 or cs@royallegalgroup.com if you have any questions or comments regarding your account.

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