Royal Finesse Recensioni 

200
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really helpful.lady on customer.service explained that sending back a product was hassle free if it didnt fit my space. I didnt need to because the product, a bench, look lovely in the spot..such good... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is an excellent company with exceptional customer service. I have bought from them before and i am delighted with my table. This time I bought on behalf of a friend who then decided that the ta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di arredamento da giardino
  2. anche in
  3. Mobilificio
  4. Negozio di mobili
  5. Negozio di mobili da esterno

Scritti dall'azienda

Royal Finesse are manufacturers and distributors of fine, sustainable Teak Garden Furniture. With a focus on quality, sustainability, and customer service all our products are approved and certified before arriving at our distribution depot. We are recognised and known throughout the UK for our unique designs and quality of our Teak Garden Furniture. We are based in the Midlands; customers are welcome to come in, to touch and feel our beautifully made Teak furniture before ordering. You can also keep an eye out for us at one of the many shows and events that we exhibit at throughout the spring and summer seasons. Relax with Royal Finesse where good quality and great customer service is assured.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(200)

71 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very positive experience

Ordered table on Tuesday and received on Saturday. The delivery men negotiated a tricky descent down two flights of stairs, then assembled the table properly on the terrace. It’s a sturdy, handsome table which has already garnered compliments.

25 marzo 2026
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Risposta di Royal Finesse

Hi there,

We really appreciate you taking the time to leave us such a kind review.

We are glad to hear that you are happy with the quality of your furniture, and we hope you continue to enjoy it.

Please do not hesitate to reach out should you require anything from us and thank you again for your review.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

We are thrilled with our outdoor dining…

We are thrilled with our outdoor dining set. It looks perfect and the chaps that came to put it all together did a great job. They also took our old dilapidated set away. Really can't fault the service on any level.

25 marzo 2026
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Risposta di Royal Finesse

Hi Sally,

Thank you ever so much for your kind review.

We truly pride ourselves on our customer service and we are delighted that you are happy with your purchase!

We are always here if you ever need anything in the future.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Very Nice furniture

Very Nice furniture, helpfull staff, and fairly quick delivery

15 marzo 2026
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Risposta di Royal Finesse

Hi Jeremy,

Thank you so much for your positive review! We’re thrilled to hear that you’re happy with your furniture and that our team was able to provide helpful support along the way.

It’s also great to know that the delivery was quick and met your expectations. Your feedback truly means a lot to us, and we are here if you ever need anything in the future.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

High quality product

High quality product, fast and efficient delivery.

15 marzo 2026
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Risposta di Royal Finesse

Hi David,

Thank you for your positive review! We're delighted to hear that you’re happy with the quality of our furniture and that our delivery was quick.

Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.

We are always here if you ever need anything from us, please do not hesitate to reach out!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Good quality

Arrived when stated and we were extremely pleased with the quality. We couldn't be happier.
We would recommend and use again.

4 marzo 2026
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Risposta di Royal Finesse

Hi Ron,

Thank you so much for taking the time to leave us such a positive review!

We pride ourselves in our high quality products so we are delighted that you are pleased with your new furniture.

If you need anything from us in the future please do not hesitate to reach out. We are always happy to help!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

No problem!

Good product, customer service and delivery.
No problem!

5 febbraio 2026
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Risposta di Royal Finesse

Hi John,

Thank you very much for taking the time to leave us a review. We really appreciate the positive feedback!

We are delighted that you are happy with your furniture, if you ever need anything from us please do not hesitate to reach out. We are always here to help you.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Beautiful garden furniture.

Beautiful garden furniture.
Very easy to contact company
Excellent information.
Delivery information was good and furniture was constructed efficiently and packing taken away
Well done all round
Thank-you

21 gennaio 2026
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Risposta di Royal Finesse

Hi Mike and Pat,

Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you are happy with your purchase.

We hope that you enjoy your new furniture, and if you ever need anything in the future we are always here to help.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Very good service

Very good service, delivered on time and very helpful delivery people.

12 novembre 2025
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Risposta di Royal Finesse

Hi Carolyn,

It’s fantastic to hear from you and thank you very much for your review!

We will pass on your comments to our delivery team, it is greatly appreciated and we hope you enjoy your furniture!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Very happy with our new table

Our table arrived on time and we are vey pleased with it. It was well packaged up and the quality of the table is very good. We are looking forward to using it next summer!

4 novembre 2025
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Risposta di Royal Finesse

Hi there,

Thank you for your review, it’s fantastic to hear from you and we are delighted to see that you are happy with your purchase.

We hope you enjoy your new furniture and if you need anything else we are always around to help.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Absolutely no hitches

Absolutely no hitches with my purchase and prompter delivery than I expected

28 ottobre 2025
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Risposta di Royal Finesse

Hi Alan,

Thank you for your kind words and for taking the time to leave us a review.

We absolutely love to hear experiences such as this, we will pass on your comments to our team & we hope you enjoy your purchase!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Fast & efficient delivery

Fast & efficient delivery. Product looks lovely & hope it’ll stand the test of time !

3 settembre 2025
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Risposta di Royal Finesse

Hi Richard,

Thank you for taking the time to leave us a review, it is greatly appreciated.

We are delighted to hear you were pleased with the delivery service and the quality of the product, we will pass along your comments to the team.

Rest assured we are here if you need anything going forward.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Teak bench

The bench arrived on time and was of beautiful quality. It was easy to contact the company with little questions..Yes very pleased with this company..

26 agosto 2025
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Risposta di Royal Finesse

Hi Elaine,

We appreciate you taking the time to leave a review, it’s fantastic to hear of your experience and thank you for sharing.

It is brilliant to hear that your overall experience left you pleased, always rest assured we are here if you need anything in the future and we hope you enjoy your furniture!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Great product and fast service

Great product and fast service

22 agosto 2025
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Risposta di Royal Finesse

Hi Andrew,

Thank you for your review, it’s great to hear from you.

We are delighted to hear you were happy with the product and the service received!

We hope you enjoy your furniture.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Teak table and chairs

Purchased new teak garden table and chairs excellent delivery a couple of days following order the quality is extremely good a few days later decided to purchase a cover thought delivery was really expensive but following telephone call reduced really nice to speak with someone who managed to sort it for me would highly recommend this company

21 agosto 2025
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Risposta di Royal Finesse

Hi Mr Johnson,

Thank you for your review, it’s fantastic to hear about your experience and your kind comments are appreciated.

We are happy to hear that your purchase was a positive one and customer satisfaction is our number one priority, so we always love to hear of situations such as this. Your comments will be passed onto our team and please don’t hesitate to get in touch if you need anything in the future.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

High quality product and good service

The ordering process was easy, communication regarding delivery was good and they were delivered on time as scheduled. The quality of the chairs is excellent and we are very happy with our purchase.

14 agosto 2025
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Risposta di Royal Finesse

Hi Cleo,

Thank you for your kind words and for taking the time to leave a review, it is greatly appreciated.

We are delighted to hear that your ordering experience was smooth and that the quality of the products was excellent.

Please enjoy your new furniture and if you need anything else please don’t hesitate to ask!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

a quality product

very pleased with the quality, construction, and appearance of the garden furniture and also the speed of delivery : impressive from beginning to end

16 agosto 2025
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Risposta di Royal Finesse

Hi Alan,

Thank you for your kind review, we are happy to hear of your positive experience this is exactly what we expect to hear.

Please don’t hesitate to reach out if you need anything going forward and we appreciate your comments!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

First class products

First class products. Would highly recommend.
There is a long wait to get what you ordered but let me reassure you it is worth the wait.
Good communication with Royal Finesse who were always excellent at keeping me updated.

13 agosto 2025
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Risposta di Royal Finesse

Hi Raymond,

Thank you for your review, the time taken is greatly appreciated and it’s lovely to hear from you.

Our standard lead times are 1-2 weeks for delivery. We do sincerely apologise if you waiting some time for your order, we were hit with unexpected delays that impacted the lead time of your items and we appreciate your patience during this time.

We are delighted to hear that your experience was worthwhile and that the quality & communication was excellent, this is exactly what we expect to hear.

Your feedback as always is greatly valued and we hope you enjoy your furniture!

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Excellent quality of garden furniture

Excellent quality of garden furniture. Quick delivery and wonderful and helpful delivery staff.
Thank you.

7 agosto 2025
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Risposta di Royal Finesse

Hi there,

Thank you for your kind review, we will be certain to pass along your kind comments to our team and we are delighted to hear of your experience.

If you need anything in the future please don’t hesitate to ask.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Delivery fantastic 2 nice chaps ,the…

Delivery fantastic 2 nice chaps ,the table and chairs super quality, so pleased I ordered from you ,well recommended

31 luglio 2025
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Risposta di Royal Finesse

Hi Maureen,

Thank you for your review, it is greatly appreciated.

We are delighted to hear the delivery was fantastic and you are pleased with the quality of the furniture! We will ensure to pass on your lovely comments to the team.

If you need anything else we are always here to help.

Many Thanks,
Royal Finesse Customer Support

Valutata 5 stelle su 5

Beautiful furniture

Beautiful furniture

Also amazing customer service.

I found this store by pure good luck when searching for garden furniture.

Bought a lovely set in the sale which arrived in under a week. Even my husband (who can be quite picky) was impressed by the build quality.

Communication and customer service were great in booking the delivery and getting it to us very quickly.

We will definitely be back. I already have my eye on their sun loungers for next year!

22 luglio 2025
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Risposta di Royal Finesse

Hi Emma,

Thank you for your review, it’s lovely to hear of your experience and we are delighted to hear of your positive experience. This is exactly what we love to hear and we pride ourselves on this kind of service.

We will be sure to pass on your fantastic comments to the team, it is greatly appreciated. We are looking forward to hearing from you next year and we hope you enjoy your furniture!

Many Thanks,
Royal Finesse Customer Support

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