But a pack of racking from them extremely poor quality for the price , customer service is not the best, not heard back from them for two days AVOID
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Scopri cosa dicono le persone
TOTALLY SHOCKED! When I received my delivery it was in an excellent tough cardboard box. Then when I opened it " WAW " my plants were placed inbetween 3,layers of protective straw one layer on the bo... Leggi di più
L'azienda ha risposto
Easy assembled, solid product, fast delivery and very good customer service Thank you
The quality , price , free speedy delivery ,and excellent communication 👏 👌 I've got full confidence in "Royal Cart " and it will be my " go to " for anything we need for the outdoors ...thank yo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Vivaio e articoli per il giardino
- anche in
- Negozio di mobili
- Negozio di mobili da esterno
- Negozio di piani di lavoro da cucina
Scritti dall'azienda
Royalcart is based in the United Kingdom and ships all orders from within the UK to ensure extremely fast and reliable delivery. We supply the top trending products and make sure every item is quality tested before being sent out to our customers ensuring customer satisfaction at all times. Why Shop From Royalcart ? All of our orders are dispatched from the UK. Our helpful and friendly customer service team will make sure to get back to you within 12 hours to ensure your not left waiting for too long. We work hard to send all of our orders with same day dispatch using Royal Mail as we understand you want your new gadgets to arrive as soon as possible! Contact us here - info@royalcart.co.uk
Informazioni di contatto
71-75 Shelton Street Covent Garden, WC2H 9JQ, London , Regno Unito
- +447477183488
- Info@royalcart.co.uk
- www.royalcart.co.uk
4,1
Molto buono
108 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
What you see is not always what you get.
The fb ad showed bushy 1.5 to 2ft high samples of the cherry Laurel. Those ten I received only three almost reached 1.5’ the rest of the spindly bushes! were much less. I have left messages requesting replacements / I am happy to return these or have a refund. So far there has not been a response. I even added a £4 tip but was sorely disappointed at £4 a stem.
1 agosto 2023
Risposta di Royalcart
We're sorry to hear about your dissatisfaction and your request for a full refund. We made an effort to address your concerns by offering a partial refund as a bonus, in addition to providing a return label to facilitate the return process. It's important to note that the plants you received do meet the description provided on our website. We regret that our solution didn't meet your expectations, and if there's anything else we can do to assist you, please don't hesitate to reach out. Your feedback is important to us and helps us improve. Thank you for your understanding.
Plants arrived quickly and in excellent…
Plants arrived quickly and in excellent condition
30 luglio 2023
Risposta di Royalcart
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear about your great experience. Your satisfaction is our priority, and we look forward to serving you again in the future.
One word rubbish!
26 luglio 2023
Risposta di Royalcart
We're sorry to hear that your experience fell short of your expectations, and we appreciate your honest feedback. We understand that a refund was provided to address the issue, and we sincerely apologize for any inconvenience you encountered. If there's anything specific you'd like us to address or improve upon, please feel free to share your insights. We value your input and are committed to enhancing our services based on customer feedback. Thank you for giving us the opportunity to improve.
Risposta di Royalcart
Thank you for sharing your positive feedback with us! We apologize for any inconvenience you experienced due to the missing part. We wish you had reached out to us about this matter, as we're always here to assist you. Your feedback is important to us, and we'd appreciate the opportunity to make things right. Please feel free to contact our customer support, and we'll do our best to resolve the issue promptly. Thank you for bringing this to our attention.
The quality of the plants
The plant's we're extremely well packed, very healthy young plant's,I would recommend this company.
22 luglio 2023
Non scritta su invito
Risposta di Royalcart
Thank you for sharing your positive feedback with us! We're delighted to hear about your positive experience. Your kind words motivate us to continue delivering excellent service. We look forward to serving you again in the future.
Great product
Great deal and communication, good product well packaged
29 luglio 2023
Non scritta su invito
Risposta di Royalcart
We greatly appreciate your kind words and positive review! Your feedback motivates us to keep delivering excellent service. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience!
Risposta di Royalcart
Thank you so much for your positive review! We're thrilled that our helpful communication, careful packaging, and prompt delivery met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out.
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