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Valutata 3 stelle su 5

Bit of a mixed bag. The bar was hugely expensive - £9 for a pint of beer. I had booked an hour tour (£19) and that was amazing. The guide was very knowledgable, and really looked after us. Fantas... Leggi di più

Valutata 3 stelle su 5

Hugely disappointing. My husband had booked Champagne Afternoon Tea as a birthday present. The service was hugely disappointing. We had to ask for the champagne as the waiter had forgotten. The foo... Leggi di più

Valutata 1 stelle su 5

Just dealing with Twickets now which is horrendous. I paid the additional cost to protect a refund and still the rigmarole of evidence is needed and I feel that the more you have to do means the l... Leggi di più

Valutata 5 stelle su 5

I took my family of 11 to celebrate my 77th birthday. We saw a performance of Ovo by Cirque du Soleil. I had purchased VIP tickets. My families ages went from 5 through the teens to myself in my seven... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di biglietti per eventi
  2. Agenzia di intrattenimento
  3. Azienda di gestione di eventi
  4. Centro eventi

Informazioni fornite da varie fonti esterne

The most iconic London venue www.royalalberthall.com www.twitter.com/royalalberthall http://life.royalalberthall.com


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
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2,9

Tutte le recensioni

(114)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Christmas Booking being taken - Thanks

Christmas Booking being taken - well done Albert Hall. A little glimmer of hope on the horizon, booked tickets for the family, can’t wait for a little bit of normality back in our lives. Christmas wouldn’t be the same if it didn’t start at the Hall.

2 ottobre 2020
Non scritta su invito
Valutata 3 stelle su 5

1 rude staff member spoilt a great day

Great venue, fantastic show (Cirque du Soleil) but one really rude difficult member of staff spoilt this wonderful day. There were 5 of us, 3 adults and 2 young children. My daughter was carrying the youngest aged 3 who was fast asleep in her arms: as she went to enter this woman refused to let her step over the threshold without seeing her tickets, she politely explained they were in her bag and if she could get out of the doorway there would be room to juggle child and get tickets out. We were the only visitors at door 4 so there was no pressure on her at all but she was as difficult and inconsiderate as possible, as there was no give from her we had to push in and then get tickets out. Other staff looked on embarrassed but not intervening.
Ate at the RAH after show all other staff helpful and friendly.

16 febbraio 2020
Non scritta su invito
Valutata 4 stelle su 5

Good Show

Christmas show excellent The meal before excellent however we arrived early our table was booked for 5.30 so we were asked to wait in the cafe. A cup of coffee serve in a waxed throw away cup was lukewarm the cafe started to fill up so we decided to use the toilets and slowly make our way to the Elgar restaurant. Again we were told to wait I asked if I could use the toilet but I wasn’t allowed to and I had to wait just as well I wasn’t desperate. It wasn’t till we kicked up a fuss that we were finally allowed to use the facilities. I did complain I objected to be treated like a naughty child. I will think twice about returning but will use a restaurant off site where you are treated like a respected customer

23 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

The classical spectacular

The classical spectacular was amazing, just like the last night of the proms. All the very British music, flag waving and cannon fire.
A joyful experience which was clearly enjoyed by all.

26 novembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Very good venue

Very good venue. Can be very busy like anywhere else. The only thing I would complain is possibility to get some snack or drink during the shows. It is impossible as too busy and too expensive.

17 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Amazing. went to see a Hollywood Christmas's the seats where unbelievable and a great night was had. The mulled wine was amazing according to my better half.

31 dicembre 2018
Non scritta su invito
Valutata 2 stelle su 5

Appalling staff behaviour!

Appalling staff behaviour!
I would have given this a 4 star or even a 5 if not for the uncalled for and unbecoming customer service from Sam !

We had a great night - last night Sun,25/11/18 and the end of the Classical Spectacular was the cherry on the cake for a friend's birthday. However at around 10:30 we tried to exit through the doors on the left after we realised we had exited on the right by error(main front entrance) ,Sam came up to us stood right in front of us with her arms stretched out and said that we could not be readmitted?

I politely said to her the show was over and we are simply trying to exit so we can walk to the piccadilly line underground station which we believe is to the left.
We said to her we had just attended the show and even then there was no other show to be held-this was the last show for the day and for the tour.
She adamantly refused. She made us feel like we shouldn't be there and very embarrassed by the whole encounter with her. At that point most people were on the outside waiting for their coaches or taxis .

At least she would have had the courtesy to ask where and what station we wanted and probably advice on how and the quickest way to get there. However she was more insistent on us not being able to go through or anywhere in the building for that matter. At this point I asked what her name was and informed her I would be making a complaint and write a review regarding her behaviour.

Surely courtesy & good customer service would not be too much to ask from the staff of the Prestigious Royal Albert Hall ?

26 novembre 2018
Non scritta su invito
Valutata 2 stelle su 5

Grand Tour rundvisning torsdag d.20/4 …

Grand Tour rundvisning torsdag d.20/4 2017 klokken 11. Vi havde glædet os meget til rundvisningen.I startengik det fint med guiden (kan desværre ikke huske hans navn men midaldrende mand)Men inde iselve salen talte guiden ikke særlig højt vendte sig til mod de ti g han omtalte og havde slet ikke øjenkontakt med gruppen.Det vi fik ud af det var fint nok men det kunne have været meget bedre øv. Menvenlig hilsen Anne Gjessing Ærtevej 19 2700 Brønshøj Denmark

23 aprile 2017
Non scritta su invito

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