Rowlands Pharmacy Recensioni 

806
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friendly welcome by front of house. Seen by pharmacist within 5 minutes and given a treatment through pharmacy first. Worsening advice was clear and helpful. Rowlands Strathbrock Partnership Centr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Pharmacist at Highland Rd Southsea who answers the phone talks very fast. I spoke to them this morning to find out when my prescription would be ready as when I talked to them last night they wer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I could not get prescription needed as I am 64 years old but could get an useful advice of a pharmasist Mr. Tui and rear medicine prescribed by my GP. Pharmacy staff were polite, clear explained the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very impressed. I belatedly realised that I was going abroad on holiday in a few days time and would run out of my medication whilst away. As soon as Rowlands acknowledged receipt of my prescription I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

806 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(806)

241 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I visit the pharmacy frequently it is…

I visit the pharmacy frequently it is always very busy. Siobhan is always so helpful and friendly. She leaves the counter to manage the queue and she communicates with people. For first time visitors it can be confusing but she alleviates a lot of problems by communicating. She is very protective and helpful always smiling. They are lucky to have someone as knowledgeable and helpful as her. I always can tell if shes on shift or not because when she is there everything is smooth and she knows what is going on.

20 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Shani,

Thank you for your wonderful feedback, I will ensure that this reaches the Bristol Royal Infirmary Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

There has been a staffing change and…

There has been a staffing change and the atmosphere of the pharmacy is now lovely. I really feel like the staff care in Cupar store now

20 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Cupar Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

All staff are fantastic

All staff are fantastic, they care about people always asking how your felling.
I would 100% recommend this chemist if not for all the services they provide even just for the friendly welcome

20 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Tracy,

Thank you for your wonderful feedback, I will ensure that this reaches the Corstorphine Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 1 stelle su 5

The New Brighton branch of Rowlands has…

The New Brighton branch of Rowlands has to be the worst pharmacy in the country. Waits of an hour or more must be commonplace because its happened to me on more than one occasion. They don’t appear to have sufficient staff to meet demand, and sometimes they put a notice on their door to say that no pharmacist is present. If they send a message to say a prescription is ready to collect, it rarely is when you arrive the pharmacy. Apologies for wait time are rare, and overall customer service is poor and staff appear aloof and haughty.

20 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards
Lauren

Valutata 1 stelle su 5

The text notification system doesn’t…

The text notification system doesn’t appear to be used consistently, only received 1 text in last 5 prescriptions

19 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Colin,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards
Lauren

Valutata 2 stelle su 5

i As house bound

i As house bound. they offers delivery my prescription
the carer returned which i trailed did not get on category told me i. have enough i chased about now 3
the gentleman off sick they tell ringing daily’s r
rather frustrating

hello
i thought it went to the website
it waterfront

17 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon,

I am sorry to learn of your concerns surrounding our delivery service, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you use as well as further details of the incident.

Kind Regards

Chelsea

Valutata 5 stelle su 5

Prescription collection

Staff were attentive, and worked hard to collect my prescription.

Michael

17 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Howden Team and that they are recognised for all of their hard work.

Kind Regards

Chelsea

Valutata 5 stelle su 5

Lesley is a superb consultant and never…

Lesley is a superb consultant and never rushes you, always answers any questions I may have and gives grest encouragement.

13 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Alec,

Thank you for your wonderful feedback, I will ensure that this reaches the Stevenston Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Great Staff-Great Pharmacy

Cant say enough good things about this pharmacy and their staff. The people who work there have been trained right-they take their time, always patient, friendly and they always get prescriptions etc right 1st time❤ Id like to thank the 2 pharmicists (C+L) personally as they went above and beyond to help me and couldnt be more grateful.

13 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Clair,

Thank you for your wonderful feedback, I will ensure that this reaches the Barrhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Anne at the crossgate pharmacy has been…

Anne at the crossgate pharmacy has been an angel trying to help with a chest infection giving us all the advice we need

13 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Keiran,

Thank you for your wonderful feedback, I will ensure that this reaches the Charing Cross Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

I was dubious before as I had failed…

I was dubious before as I had failed with the equivalent to champix quit smoking medication, but stuck with it, doing as advised.
On occasions it was testing, especially when I had no will power in general over the addiction of being a smoker of 44 years.
But I battled on and completed the course. On occasion I would get thoughts in my head but needed to shift my thiught to something g else until the slight thought passed.
I honwstly cant stand the smell of it now, knowing and thinking of how I must have smelt, my clothes, my breath and how my health had suffered. I am 7 months smokeless now and feeling amazing with every breath I take and with so much more energy and confidence.

13 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Brynteg Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Competent and helpful

Competent, helpful staff, clean store with plenty of items in stock. A really great public service, thank you.

12 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

Thank you for your wonderful feedback, I will ensure that this reaches the Sandiway Team and that they are recognised for all of their hard work.

Kind Regards
Chelsea

Valutata 5 stelle su 5

Great service and always cheerful.

I find that service is always excellent. I receive a text when my prescription is ready and service is always with a smile.
This morning I emailed regarding a pending prescription, and received a reply within an hour! Brilliant.

12 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this reaches the Tarporley Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Ellon Rowlands a great team.

Staff are helpful friendly and very kind. Whilst I was waiting they were able to help so many people. Great to have such support in our community.

12 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Anne,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

Valutata 1 stelle su 5

pharmacy used to be amazing

This pharmacy used to be amazing as of the last month with the complete change of staff it’s gone down hill severely scrips never ready weekly scrips take two weeks to get and then no one can help highly recommend using another pharmacy

11 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Davi,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

Valutata 5 stelle su 5

Honestly this pharmacist is the best…

Honestly this pharmacist is the best I’ve ever come across. The staff and pharmacists are really very helpful. Especially when my surgery is not. They are really calm, helpful and professional. Shout out to Tony and Lucy. Always very lovely people. Thank you.

10 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Nicola,

Thank you for your wonderful feedback, I will ensure that this reaches the Loanhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 1 stelle su 5

Don’t bother buying any products here

Don’t bother buying any products here , they will deny you for it every time , even though other pharmacies in the uk will give you the exact same product with less hassle. Seems like they don’t like serving custom, so disappointed. Don’t waste your time or money.

5 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

I am sorry to learn of your recent poor service when using our Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Chelsea

Valutata 5 stelle su 5

Crossgate was amazing

Crossgate was amazing. Visitor to Cupar and needed a prescription. I’m from England. They sorted a guest surgery appointment and I got a prescription which they issued in minutes. Staff were outstanding. So grateful. Kat

3 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Kat,

Thank you for your wonderful feedback, I will ensure that this is reaches the Crossgate Team and that they are recognised for all of their hard work.

Kind Regards
Chelsea

Valutata 5 stelle su 5

Visit for appointment with Pharmacist…

Visit for appointment with Pharmacist for consultation regarding cold/flu condition that may of been chest infection.
Pharmacist was very good and went through everything making sure I understood.

2 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Paul,

Thank you for your wonderful feedback, I will ensure that this is reaches the Ellon Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Again having to talk to pharmacist…

Again having to talk to pharmacist about issues woth meds which had nothing to do with them.
Again..they sorted my prescription in super quick time and after two days without meds, thankfully feeling better now.
Thank you team for always.answering the phone helpfully and thank you for your willingness to sort out issues not caused by you. You are wonderful ❤️

Couldn't find on the list of locations. So a shout out to the team at Main street. Barrhead Glasgow

2 marzo 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon,

Thank you for your wonderful feedback, I will ensure that this is reaches the Barrhead Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più