Rowlands Pharmacy Recensioni 

806
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friendly welcome by front of house. Seen by pharmacist within 5 minutes and given a treatment through pharmacy first. Worsening advice was clear and helpful. Rowlands Strathbrock Partnership Centr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The Pharmacist at Highland Rd Southsea who answers the phone talks very fast. I spoke to them this morning to find out when my prescription would be ready as when I talked to them last night they wer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I could not get prescription needed as I am 64 years old but could get an useful advice of a pharmasist Mr. Tui and rear medicine prescribed by my GP. Pharmacy staff were polite, clear explained the p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very impressed. I belatedly realised that I was going abroad on holiday in a few days time and would run out of my medication whilst away. As soon as Rowlands acknowledged receipt of my prescription I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

806 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(806)

241 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Review

It has been a very easy process andi I feel as safe dealing with Kai as I would do with my GP. He is very clear in his explanations and really listens.

5 giugno 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning,

Thank you for your wonderful feedback, I will ensure that this is reaches the Kilwinning Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Staff were excellent

4 giugno 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon James,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

Valutata 5 stelle su 5

Great staff working tirelessly for the Public.

Great staff working tirelessly for the public in less than ideal surroundings. This Pharmacy branch is way too small for the village it serves and staff have to negotiate boxes and crates all over the floor sorting out the prescriptions- a H&S nightmare.

3 giugno 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Roderick,

Thank you for your wonderful feedback, I will ensure that this is reaches the Bayston Hill Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Rowlands in Tayport are superb

Rowlands in Tayport are superb, professional and efficient. We actually live in Newport and because of the terrible experiences we had there we now drive past that Rowlands to go to Tayport….

2 giugno 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Bev,

Thank you for your wonderful feedback, I will ensure that this is reaches the Tayport Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Kai is very friendly and approachable…

Kai is very friendly and approachable and treats me with respect

1 giugno 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Senga,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

Valutata 5 stelle su 5

5 Star Pharmacist, Suzanne.

I was recently in to see the pharmacist (Suzanne) at Numark pharmacy on alberta avenue, east kilbride.
I honestly cannot recommend Suzanne enough. She is the most sincere, friendly and attentive medical professional that I have ever met. She actively listened to my issues and had great patience when I explained what was wrong. She then advocated for me at my GP practice, where I was able to get an appointment and antibiotics as I had a bad lung infection. Without Suzanne's help, I would have not been able to get a GP appointment to be assessed and recieve the help I needed. She then helped me at a later date with something else. I really cant recommend the staff and in particular Suzanne any further. She is absolutely excellent and a credit to the company/pharmacist profession. Thank you again Suzanne.

18 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Hollie,

Thank you for your wonderful feedback, I will ensure that this is reaches the Alberta Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Visit everyday

Visit everyday! Great staff always made to feel welcome

22 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Alex,

Thank you for your wonderful feedback, I will ensure that this is reaches the Erskine Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Kyle and the Team Were Extremely Helpful

I’ve been going to this pharmacy for over a year now, and there has definitely been a huge improvement. The staff are efficient, accommodating, and helpful — especially the manager, Kyle, who really helped me when I was struggling to get medication for my dad

6 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Aminah,

Thank you for your wonderful feedback, I will ensure that this is reaches the Bridgeton Cross Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

The staff were friendly and very…

The staff were friendly and very helpful at the Farnham branch. Especially the lady, sorry, don’t know your name, who went above and beyond to complete my prescription and secure some future supplies. Thank you so much!
Yes they are busy but note the huge amount of prescriptions they fill!
This is now my nominated pharmacy and I live a 40min drive away.
(Pamela Brodie)

21 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Ann,

Thank you for your wonderful feedback, I will ensure that this is reaches the Farnham Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Efficient friendly & very helpful

Efficient friendly & very helpful. Staff go above and beyond

21 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Marion,

Thank you for your wonderful feedback, I will ensure that this is reaches the Newton Mearns Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 1 stelle su 5

The level of incompetence is…

The level of incompetence is staggering. Wait times are appalling, the staff do not know the difference between first name and a surname, and despite having my prescription for 9 days, they did not have it in stock. Morons, best avoided if you value your health

20 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Robert,

I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

Valutata 5 stelle su 5

1st class service today

1st class service today.
I had the pleasure of dealing with the pharmacist Mohammad who explained everything in detail and put my mind at ease. Staff are also very helpful.
Highly recommend:)

19 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Gillian,

Thank you for your wonderful feedback, I will ensure that this is reaches the Erskine Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 1 stelle su 5

don`t care if you are bleeding

on 17/05/26 i was taken in to pinderfields with a blood infection.. was kept there all day, for tests etc... was then put a antibiotic drip, through a a cannula for a hour... i was released from hospital, as was given a few prescription's, so decided to call at Rowlands pharmacy, as it was on the way out.. i handed in my prescriptions, only to feel a warm trickle down my arm... i took my jacket off to find blood running down my arm, where the cannula had been... i asked the pharmacist for a bit of tissue and tape to stop the bleeding... the assistant went to the pharmacist, who refused point blank to help in any way... saying we don`t have those things, even though they were on the shelves right in front of me.. disgusting service, and needless to say i would never step foot in a rowlands pharmacy again, and i advised others to do the same.

17 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Salivan,

I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

Valutata 5 stelle su 5

Lynn is outstanding and has been over…

Lynn is outstanding and has been over the 23 years remarkable service she has given this community.

18 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning David,

Thank you for your wonderful feedback, I will ensure that this is reaches the Barrhead Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Very helpful and insightful

Very helpful and insightful

14 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Michael,

Thank you for your lovely feedback. So, we can ensure the team is recognised, please could you share which Pharmacy you attended?

Kind Regards
Lauren

Valutata 5 stelle su 5

Great staff and very quick service

14 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Nathan,

Thank you for your wonderful feedback, I will ensure that this is reaches the Erskine Team and that they are recognised for all of their hard work.

Kind regards
Lauren

Valutata 5 stelle su 5

Ear pain problem

Being seen so quickly and efficiently by pharmacist. He was very helpful and pleasant and tested both ears. He took my temperature. Was able to see inside my ears and advise how they looked and put me at ease about their condition. I was provided with medication to help alleviate the problem and advised what to do should the problem arise in the future. Very satisfactory service.

13 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Afternoon Fiona,

Thank you for your wonderful feedback, I will ensure that this is reaches the Kilwinning Team and that they are recognised for all of their hard work.

Kind regards

Chelsea

Valutata 1 stelle su 5

Unpleasant experience

The staff are ok there , but oh my word the system they use just is-not working !! First visit there was told it would be an hour before my prescription would be ready , and then it ended up being an hour 1/2 . Was back at the hospital today for a follow up appointment , and I again was told it would be an hour , but waited almost 2 hours , to then be told they only had half of the persecution in and I would have to come back again when they call me to collect the other half ……I live 15miles away ! When you are there ,you are given a ticket with a number so I presumed you were in line with your number. This was totally not the case ,as many people came after me and left before me . I do feel sorry for the staff as they have to deal with the aftermath of customer s getting frustrated with the crazy waiting times . The problem is you are only allowed to get the prescription s from the hospital pharmacy , but from what I’ve witnessed they are very overwhelmed with the large capacity of customers and this results in poor customer service which is causing lots of frustration and tension for the ( in some cases really poorly people made to wait ) it’s not a pleasant experience being there .

11 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Annmarie,

I am sorry to learn of your recent poor service when using Rowlands Pharmacy, in order for me to investigate this matter further please can you advise of further details by contacting our team at patientexperience@rowlandspharmacy.co.uk quoting 'TrustPilot' and including the branch you attended as well as further details of the incident.

Kind Regards
Lauren

Valutata 5 stelle su 5

Mohammad was very approachable and made…

Mohammad was very approachable and made me feel comfortable during my consultation.

All pharmacy staff extremely friendly & helpful!

11 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Catherine,

Thank you for your wonderful feedback, I will ensure that this is reaches the Erskine Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Valutata 5 stelle su 5

Exceptional staff

My local pharmacy is Rowlands, Totteridge Drive, High Wycombe, Bucks.
I visited there this morning, Saturday 09/5/2026 to collect a prescription and the staff were absolutely outstanding, I thank them both so very much for such excellent treatment, they are a credit to the company.

9 maggio 2026
Non scritta su invito
Logo di Rowlands Pharmacy

Risposta di Rowlands Pharmacy

Good Morning Heather,

Thank you for your wonderful feedback, I will ensure that this is reaches the Totteridge Drive Team and that they are recognised for all of their hard work.

Kind Regards
Lauren

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più