Friendly welcome by front of house. Seen by pharmacist within 5 minutes and given a treatment through pharmacy first. Worsening advice was clear and helpful. Rowlands Strathbrock Partnership Centr... Leggi di più
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The Pharmacist at Highland Rd Southsea who answers the phone talks very fast. I spoke to them this morning to find out when my prescription would be ready as when I talked to them last night they wer... Leggi di più
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I could not get prescription needed as I am 64 years old but could get an useful advice of a pharmasist Mr. Tui and rear medicine prescribed by my GP. Pharmacy staff were polite, clear explained the p... Leggi di più
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Very impressed. I belatedly realised that I was going abroad on holiday in a few days time and would run out of my medication whilst away. As soon as Rowlands acknowledged receipt of my prescription I... Leggi di più
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Scritti dall'azienda
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Informazioni di contatto
Rivington Road, WA7 3DJ, Runcorn, Regno Unito
- 01928 750 548
- patientexperience@rowlandspharmacy.co.uk
- www.rowlandspharmacy.co.uk
3,9
Molto buono
806 recensioni
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This should be and is a 5☆ review
The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all times. Whilst the entire team are consitently a credit to Rowlands / Numark Lisa and Margaret always lead by example.
David Entwistle
29 luglio 2026
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Risposta di Rowlands Pharmacy
Good Morning David,
Thank you for your wonderful feedback, I will ensure that this is reaches the Newton Mearns Team and that they are recognised for all of their hard work.
Kind Regards
Lauren
Superb service
I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept constantly updated by email and delivery is swift. Not only that but they send me a reminder when I am running low. How's that for service! No more trudging to the surgery for a repeat prescription and no more trips to the pharmacy to collect same!
6 luglio 2026
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Risposta di Rowlands Pharmacy
We appreciate the great rating. Thank you for choosing us and sharing your experience. Chantal, Rowlands Pharmacy
Fast and polite service at Rowlands…
Fast and polite service at Rowlands Pharmacy balloan road Inverness.
Served by Sarah
25 luglio 2026
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Risposta di Rowlands Pharmacy
Good Afternoon,
Thank you for taking the time to share your experience with our Balloan Park Pharmacy. I will ensure that this is shared with their Area Manager so that the team can be recognised for the service provided.
Kind Regards
Chelsea
Sooo slow to serve folk and did not…
Sooo slow to serve folk and did not stock medication
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience. i am sorry to learn that the service provided did not meet expectation, in order for me to investigate this further please can you advise which of our pharmacies this relates to.
In order for me to provide a bespoke response to these concerns please contact our Patient Experience Team at patientexperience@rowlandspharmacy.co.uk quoting 'Trustpilot'.
Kind regards
Chelsea
Fantastic
West Kilbride pharmacy, literally keeps me alive! Fantastic, caring staff who always go the extra mile to help.
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Exceptional service from the staff
Exceptional service from the staff at West Kilbride Rowlands Pharmacy in North Ayrshire
Every member of staff go beyond to help I have absolutely no doubt that they are the best pharmacists in Scotland
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Really friendly and knowledgeable staff.
Really friendly and knowledgeable staff.
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Fast friendly service
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Always friendly and helpful
Westkilbride pharmacy are aleays friendly and helpful. Super efficient
24 luglio 2026
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Risposta di Rowlands Pharmacy
Good afternoon,
Thank you for taking the time to share your experience, in order for me to ensure that your feedback reaches the appropriate team please can you advise which of our pharmacies this relates to.
Kind regards
Chelsea
Totally reliable
Never an issue with ordering or delivering of my medication!
Totally reliable!
24 luglio 2026
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Risposta di Rowlands Pharmacy
Thank you for the 5-star review. We really appreciate you taking the time to share your feedback. Chantal, Rowlands Pharmacy
All works seamlessly
20 luglio 2026
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Risposta di Rowlands Pharmacy
Thanks for the positive feedback. It is great to know you had a good experience with us. Chantal, Rowlands Pharmacy
So quick and easy to order.
22 luglio 2026
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Risposta di Rowlands Pharmacy
We appreciate the great rating. Thank you for choosing us and sharing your experience. Chantal, Rowlands Pharmacy
Easy and reliable service with a good…
Easy and reliable service with a good reminder option
22 luglio 2026
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Risposta di Rowlands Pharmacy
Thank you for the review. We are glad we met your expectations and hope to serve you again. Chantal, Rowlands Pharmacy
Really good service from this pharmacy
Really good service from this pharmacy, I always use them & have never had a problem. Quick delivery time & communication is regular & informative
17 luglio 2026
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Risposta di Rowlands Pharmacy
Thank you for the 5-star review! The support is truly appreciated. Have a wonderful day!
Chantal
Rowlands Pharmacy
Efficient service with excellent…
Efficient service with excellent customer care
22 luglio 2026
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Risposta di Rowlands Pharmacy
Wow, thanks for the amazing feedback! Hearing this completely made our day.
Chantal
Rowlands Pharmacy
A consistently excellent service
A consistently excellent service, from order to delivery with great communication throughout.
I receive monthly reminders by email to order my prescription and this is followed up with regular updates until delivery is received.
21 luglio 2026
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Risposta di Rowlands Pharmacy
Thank you for the kind words! We love knowing the experience was a great one.
Chantal
Rowlands Pharmacy
Risposta di Rowlands Pharmacy
Thank you for the 5-star review. We really appreciate you taking the time to share your feedback.
Chantal
Rowlands Pharmacy
Risposta di Rowlands Pharmacy
Thanks for the positive feedback. It is great to know you had a good experience with us.
Chantal
Rowlands Pharmacy
delivered on time
21 luglio 2026
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Risposta di Rowlands Pharmacy
Thank you for the kind words. Your support means a lot to our team.
Chantal
Rowlands Pharmacy
I would like to say how amazing…
I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times.
She is always helpful helping people with babies, getting the queue down, sorting the lines of waiting people and if some meds are not there, she will find out why.
21 luglio 2026
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Risposta di Rowlands Pharmacy
Good morning Ms Shortman,
Thank you for your kind words in relation to one of our colleagues. In order for me to ensure that this colleague is recognised for their hard work please can you provide further clarification on which pharmacy you attended as we do have more than one branch known as BRI.
Kind Regards
Chelsea
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