ROOMSENSE Recensioni 

Excellent customer service from start to finish. From my first contact with Ian and his team through to the completed kitchen, every step was handled with professionalism and care.

The schedule was adhered to throughout and accommodated my availability perfectly. The surveyor was lovely — thorough and unhurried, taking precise measurements and offering great advice on how best to utilise the space, including the optimal placement of units and appliances.

The fitting team (Victor & Dana) were outstanding: efficient, tidy, punctual, and clearly took great pride in their work. They were respectful of my home at every stage and worked seamlessly to schedule.

As for the final result — after 20 years of waiting to update my kitchen, I couldn't be happier. Even organising a skip was effortless, as Ian recommended a company that were both very reasonable and punctual.

I also appreciate the reassurance that I can contact them of there are any issues. Excellent!

After doing a lot of research into kitchen designers, I'm so glad I chose Roomsense. Beautiful made-to-measure kitchen, excellent quality units, and a team that truly delivers.

Our experience was great from start to finish. The team was friendly, knowledgeable, and really took the time to understand what we wanted. The design process felt collaborative, and we appreciated how clearly everything was explained - from layout options to materials and timelines. Communication was consistent throughout, and any questions we had were answered quickly and professionally.

RoomSense excel at customer service, attention to detail, and quality craftsmanship. The planning and design stage was thorough, ensuring the final result matched our vision perfectly. They also managed the project efficiently, keeping everything on schedule and making the entire process smooth and stress-free. Overall, they combine expertise with a genuinely customer-focused approach.

The Roomsense offer of such exciting and pleasing range of kitchens couldn’t fail to draw us into buying an updated new one for ourselves. The design and clean pleasing lines on sale were perfect for us and the fitting of it was a clean and very professional one.

Excellent service from start to finish. Seamless from design to delivery and installation. Special shoutout to Dana and Victor ,our installers. They did a first class job of installing our kitchen. Their attention to detail, precision and care was exceptional. Thank you Roomsense, Jeff, Dana, Victor and Themis for our beautiful kitchen.

Creepy salesman started taking photos of my living room and my fireplace . I caught him and made him delete the photos . Said it was to let the “workman know where they would be working … “ the kitchen workman would not be in my living room .Kept going on and on about my husband not being there . I am very worried and also for other women . Do not use

Rita Silva here (HU12SS). You people should be ashamed of yourselves as professionals because you do not reach the criteria to be called one. The only thing you know is to repeat the same babbling as a scratched disc. Stop trying to throw sand in people's eyes because only a stupid person wouldn't see the rubbish you're throwing out. You keep on talking about the wrong measurements. The ready doors has one measurements how about the pieces you sent out for the doors to be made by the kitchen fitters, are they the same sizes as the already made ones? No they are not. So stop trying to confuse people. I hope someone out there will take time to read your reviews before purchasing anything with you as I did. And I promise you, for the next five years or more, I'll remember to drop a reminder on your reviews page to remaind people of what are you exactly after having the buyers money in your bank account.

Victor and Dana were fabulous kitchen fitters. There was a hick up as rhe original sales sales person missed off a couple of my requests. Although these were sorted out on the end it delayed getting it finished. However I am very pleased with the end result. The cabinets are well made and my kitchen looks lovely and fresh. Thank you Roomsense.

Viktor and Dana did a fantastic job of fitting my new kitchen. Very professional and proactive in resolving issues that arose with the electrics within my flat. Nothing too much trouble. Their craftsmanship, and that of the wall and floor tilers, is excellent. Worked very hard every day - perfectionists!

This is the most useless company I have encountered. Especially the woman on the phone is as useless and rude as someone can be. Once she has taken your money, God forbid you have an issue. She took my money, despite offering finance and when I wanted it back, she refused and said I should take the finance out on the reminder of the money. If you claim under guarantee they tell you to have to go to the manufacturer of the kitchen. Also this woman outright refused to even consider a claim within the guarantee period. That is the biggest joke. They do not even know basic consumer rights law. They claim that their kitchen are of higher grade than Wickes, B&Q, ect. but that is absolutely not true. I had kitchen from B&Q, Ikea, Wren. They are all good and better priced and more important far better costumer service. The woman that takes the call makes buying a kitchen from them a nightmare. Their male staff is more reasonable. It’s about your company. Many reviews here share the same experience.Unfortunately, I was your customer and spend over 10k. Just do better and don’t defame ex customer. I was your customer 💯

Dana and Victor made the kitchen fitting and everything in between a perfect experience. What absolute stars!! Our beautiful kitchen was installed, with a bump in the road with an additional steel which added time but the builder and the team worked so hard to complete. I am sitting now at my lovely island surrounded by beautiful cabinetry, so pleased. Thankyou so much to all the team but in particular Dana for her understanding and empathy with the unknowns and Victor for his excellent workmanship. Dana made sure everything was clean and tidy throughout. Shout out to DJ, Steve and the surveyor. I want to add pictures but not sure how to, colleague at work said it’s like something out of a magazine!

I am really pleased I chose Roomsense for my new kitchen. An excellent experience through the entire process and such lovely people to deal with. Excellent workmanship and I thoroughly recommend these guys.

We recently had our kitchen done up by Victor and his team. Very happy with the the service we received.
Very professional in all they did, highly recommend.

I am a paraplegic dreaming of a functional, modern kitchen. I had invited several Companies for a design.
Roomsense Ian and DJ were in touch and responded to my fear, They sent links of Appliances that would be most suitable for me. I cannot thank them enough for making my dream come true. The best part is that the fitter Valdos was amazing. Valdos showed me the whole setup, explaining how and the best solution to make the kitchen as functional as possible. Valdos cleaned up every day before he left. I did not see any dust. He was so considerate of my disability. Godsend . Thank you all at Roomsense.

I have recently had a kitchen fitted by Victor and Dana and they did an excellent job. Very efficient, polite cleaned up as they went. They were very helpful and cannot fault their work

I would highly recommend Victor and Dana if you are looking for expert kitchen fitters.
Very neat, polite, clean and professionals.
They are perfectionist and they fitted everything with perfection.
I am extremely happy with their services.

I cannot express my gratitude to Ian at Roomsense enough, he has gone over and above answering all my many questions (and there were lots!) He even got back to me when he wasn't working! and giving advise on giving me my dream kitchen :-)

I would 100% recommend this company, I got quotes from Wren and Howdens but the quality of the kitchen and customer service from RS was what sold it for me.

We had a few a few minor issues which were resolved promptly and swiftly and I can't thank Ian enough - he has been a star!

Had our kitchen fitted by Victor and Dana,can’t say enough about these two.Clean tidy professional in every way ,not much gets by my wife,can’t believe how these two got by with flying colours.Good luck to them in there future endeavours.

DO NOT BUY FROM THIS COMPANY - BUYER BEWARE!!!!!

We were delighted with the kitchen we had fitted less than three years ago, Steve Levy was great and Moses too who fitted the kitchen. Sadly despite being told at sale that we had 14 year guarentee on the kitchen, two of the end panels next to the hob have blown.

We were sent two new end panels and told that we would have to pay for fitting. Saying they had replaced the panels.

Replaced the panels NOT they are sitting in our hallway not replaced in anyway shape or form. The whole of that side of the kitchen will have to come down to be replaced because these panels are not fit for purpose and have blown.

DISGUSTING DISGRACEFUL MISSELLING - OFF THE THE OMBUDSMAN FOR US AND THE SMALL CLAIMS COURT FUMING

Absolutely delighted with our new kitchen from Roomsense. Exceptional service from planning to design and installation, with true attention to detail. Our designer Andreas helped make our ideas a reality with an eye to practicality too, while our fitter Valdos was nothing short of perfection. We would highly recommend.

Just had a kitchen installed by Roomsense . The fitters Victor and Dana. We’re excellent they worked solidly on my kitchen to a very high standard considerate polite and respectful. The quality of the kitchen is excellent. I can’t believe how efficient from start to finish this my fourth kitchen so I know what I am talking about .. l would strongly recommend them as company.. you will not be disappointed. .. I have had a Howdens kitchen and a Magnet kitchen they don’t compare . Thanks Roomsense .