Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Valentine chocolates were delivered 7 months late and mouldy. Maya's response was Royal Mail said they had delivered on time even though this was plainly not the case. When pushed (really just due to... Leggi di più

Valutata 5 stelle su 5

Haven’t eaten the Easter eggs yet (for obvious reasons) but if they are as lush as last year… Odering easy and prompt delivery. My only issue is that parts of the order are often delivered separat... Leggi di più

Valutata 5 stelle su 5

Having previously had dusted almonds purchased from yourselves as part of a birthday hamper I decided to gift them to a friend for her birthday... The almonds arrived well packaged... Though apparentl... Leggi di più

Valutata 4 stelle su 5

The dark chocolate mint creams were a gift for a friend who usually has Benedict’s. He enjoyed the chocolates. However, I was offered one to try and although the chocolate was a better quality, with a... Leggi di più

Dettagli dell'azienda

  1. Cioccolateria
  2. Cioccolateria artigianale
  3. Dolciumi
  4. Negozio di cesti regalo

Scritti dall'azienda

Rococo Chocolates is a luxury British chocolatier. We are renowned for our handmade award-winning chocolate, exceptional flavours, original packaging and creative products. We are the go-to place for thoughtful gifts, from small attentions to extravagant gestures. Visit our London shops for stylish chocolate gifts.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Chiedi ai clienti di scrivere una recensione

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

You'd be nuts to miss out...

Having previously had dusted almonds purchased from yourselves as part of a birthday hamper I decided to gift them to a friend for her birthday... The almonds arrived well packaged... Though apparently the box was huge comparatively... Soon after purchase... Were placed in the designated spot... And impressed on consumption... My only niggle is please sell more vegan treats... You do it sooooooo well... And your packaging is sooooooo beautiful...

7 luglio 2025
Valutata 5 stelle su 5

Cool chocs

My query via email was answered promptly, courteously and satisfactorily The chocolates are presented in beautiful boxes and of course are delicious. The parcel was delivered by DPO when they said it would be and i was kept informed of delivery details

7 luglio 2025
Valutata 5 stelle su 5

I have been the customer over 3 years

I have been the customer over 3 years, great for corporate gift that quality and presentation is perfect. I always buy at Marylebone store and Amir is always very helpful and friendly.

4 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Best advice.

I went in to get a gift for someone I didn’t know but was given fantastic advice, which I followed, and because of this received a very kind thank you from the person this was a gift for. The salesperson who made this possible was Amir. Really good guy.

31 maggio 2025
Valutata 4 stelle su 5

Successful gift of Rococo chocolates

I was happy to buy a box of Rococo truffles half price as a gift for a friend. She was very happy to receive them. As a gift-giving experience, it would be better if Rococo could have a date-specific service, and also the capacity to include a note or card from the giver so that the recipient knows who the gift is from.

30 aprile 2025
Valutata 5 stelle su 5

Happy customer

Happy customer. Hot chocolate came well wrapped and looks good.
Given as a gift.

24 febbraio 2025
Logo di Rococo Chocolates

Risposta di Rococo Chocolates

Hi Tali, thank you so much for your feedback. It's certainly back to being hot chocolate weather so we hope your recipient enjoys the gift.
Best Wishes,
Maya

Valutata 5 stelle su 5

Hello

Hello, My name is Kate Watson. Your company is fantastic. Ihave Parkinson’s disease .i have given up swearing fo Lent but not chocolate. Xx

26 febbraio 2025
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Risposta di Rococo Chocolates

Hello Kate,
I'm so glad you love our chocolate. Giving up swearing sounds like a far better plan than giving up chocolate to me.
Best Wishes,
Maya

Valutata 5 stelle su 5

Lovely chocs

Lovely chocs

22 febbraio 2025
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Risposta di Rococo Chocolates

We're so glad you're enjoying them :)

Valutata 1 stelle su 5

Mouldy chocolates

I have been purchasing Rococo chocolates on and off for over 10 years. They were once a luxurious and high quality brand, they no longer are.
Since the company was taken over by a large corporation (illy) the quality of their products has reduced, and today I received a gift box of chocolates that were mouldy.
If you are looking for a high quality and luxurious chocolate product I would look elsewhere.

14 febbraio 2025
Non scritta su invito
Logo di Rococo Chocolates

Risposta di Rococo Chocolates

Hello,
Thank you for your feedback. I'm so sorry you did not enjoy your chocolates. We're still very much dedicated to making the best quality chocolates. We will of course look into the box of chocolates you were given, if you'd like to send us an email at : customerservice@rococochocolates.com we will of course do what we can to help.
Best Wishes, Maya

Valutata 5 stelle su 5

High quality chocolates

Rococco chocolates really stand out. They are beautifully presented, and taste fantastic. Each chocolate is delicious. I always buy them as a special gift. There are very few other chocolates on the market that match up to these in terms of quality and taste.

28 gennaio 2025
Valutata 2 stelle su 5

Disappointing Purchase

I just purchased two boxes of of the Sea Salt Milk Chocolate Thins and I have to say this new recipe is hugely disappointing. There's no chocolate finish and the discs taste very oily and lacking in cocoa. It seems to me that quality has gone out the door here. Although I perfer milk chocolate to plain I still want to receive that chocolate hit. I bought the same flavour in the bar the other week and that was delicious. I think playing around with the recipe has done these chocolates no favours. I shan't be buying them again.

7 febbraio 2025
Non scritta su invito

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