Rocksteady Music SchoolRecensioni 

804
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Rock Steady has exceeded every expectation we had. My daughter is naturally very shy, so to see her stand up in front of a whole room full of people and sing on her own at the concert was incre... Leggi di più

Valutata 5 stelle su 5

Oliver is my daughter’s teacher and he is absolutely amazing with the children. They all have a brilliant time with him and my child has just received an amazing certificate, so proud of her. This wou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My 7 Yr old joined a rocksteady band in March and yesterday performed at his first concert. I was so impressed by the confidence and talent of all the children who took part. Liam is a real credit... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I am very disappointed with my experience at Rocksteady Music School. After enrolling my child, we attended what was supposed to be their first lesson at 8:30. We arrived at Parkgate Junior School... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Scuola di musica
  2. Istituto d'istruzione

Scritti dall'azienda

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

804 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(804)

192 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rocksteady has been great

Rocksteady has been great , Stuart is really good with the children and treats everyone with respect and is fair , I loved seeing the concerts and couldn’t recommend i enough

21 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Vickie,

Thank you for your 5* review!

It's great to hear how much you've enjoyed watching the concerts - these are always such a special part of the Rocksteady experience as children get to showcase what they've learnt for friends and family.

Many thanks for your recommendation!
Rocksteady Music School

Valutata 1 stelle su 5

unprofessional and not consistent experience

band leaders consistently fail to attend the classes leading to them having to be rescheduled and provided by cover teachers. they definitely don't progress as much as they could and then you have the leader saying they didn't have much opportunity to practice when they do their shows. Very unprofessional. nice for kids to have a first contact with the different instruments but don't expect more than that.

21 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Marcelo, thank you for your feedback and we do apologise for the disruptions to your child's band lessons this term.

We know how much children value and look forward to their Rocksteady lessons, and how important a consistent learning environment is for their musical progress. Whenever a band leader is unable to teach, we do everything we can to arrange cover to minimise disruption and ensure bands feel prepared and confident for their end of term concerts.

Our dedicated cover band leaders are extensively trained to pick up a class at short notice and deliver lessons in line with Rocksteady's unique curriculum, so children can continue to enjoy the high-quality band lessons they're used to - unfortunately it isn't always possible to arrange this cover and we're so sorry for any missed lessons this academic year.

A member of our customer service team will be in touch regarding your experience and your regular band leader should now be running lessons as normal for the remainder of the term.

In the meantime, please don't hesitate to get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com of you'd like to chat through this further.

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Pleasure and confidence

My two boys absolutely enjoy their music sessions one paying guitar and the other keyboard. Since playing they are more confident and the concerts giving them excitement of great achievements and belief that by practicing great results are seen!

17 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Lara,

Thank you for sharing this wonderful feedback!

It's great to hear that both of your boys are enjoying their band lessons and growing in confidence. Knowing that the end of term concerts have given them that sense of achievement and belief in themselves is exactly what the Rocksteady experience is all about.

Thanks for sharing!
Rocksteady Music School

Valutata 5 stelle su 5

My Grandson has been part of Rock…

My Grandson has been part of Rock Steady for some while.
He throughly enjoys it and loves performing in the end of term concerts when we as parents/carers get a chance to see all his progress as do all the children and teachers at school, it’s always a happy event!
The tutor Jacob is particularly brilliant and his enthusiasm, encouragement, support and care for the students is particularly outstanding!
He commands respect without any need for unnecessary firmness as he engages the children in such a way they remain focused.
I find Rock Steady a company easy to deal with and quick to respond if I have a query.
Thank you Jacob and Rick Steady!

16 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Celia, thank you for taking the time to leave this lovely review!

It's brilliant to hear how much your grandson enjoys his Rocksteady experience and that the end of term concerts have been such a highlight. Seeing children take to the stage and showcase everything they've worked towards is such a special moment for everyone involved.

Jacob will be really pleased to receive this feedback too!

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Incredible

My daughter attends Rocksteady, she’s gained so much confidence during this time outside and inside school all her teachers noticed the difference in her. Tom has been incredible with helping my daughter with her nerves when she is performing he has an amazing way with the kids and I cannot fault his energy that he brings for all the kids.

8 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi there, thank you for this wonderful review!

It's so lovely to hear how much your daughter's confidence has grown, both in and out of school, and that her teachers have noticed the difference too!

It's also great that she's been able to overcome her nerves when performing, and that Tom's energy and enthusiasm have made such a difference to her and the rest of the band - he'll be really thrilled to hear this.

Many thanks for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

Rocksteady truly go above and beyond in…

Rocksteady truly go above and beyond in helping children grow in confidence through playing in a band. It’s become something my kids genuinely look forward to every single week.

After years of being part of the programme, I recently experienced some financial hardship and reached out to customer services. They were incredibly understanding and supportive, offering a bursary until the end of term. This made an unbelievable difference to my children’s wellbeing and meant they didn’t have to miss out on something they love.

I’m so grateful for their kindness and commitment; not just to music, but to the children and families they support. Highly recommend!

7 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi there, thank you so much for taking the time to leave this review!

It's great to hear how much your children enjoy being part of Rocksteady - and that it has become such a highlight of their week!

Giving as many children as possible the chance to experience the joy and wellbeing benefits of music is really important to us, and we're delighted we were able to offer bursary support so your children can continue their musical journey.

Many thanks for sharing!
Rocksteady Music School

Valutata 5 stelle su 5

My boy loves Rocksteady

My boy loves Rocksteady, really brings him out of his shell! Would highly recommend.

6 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Elliot, thank you for your 5* review!

It's great to hear that your son is enjoying his Rocksteady experience and that it's helping boost his confidence. It's wonderful to see your child thrive while learning to play music alongside their bandmates.

Thanks so much for the recommendation!

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Brilliant

Rocksteady has been a great experience for my daughter. She has loved it. Damon is absolutely brilliant with so much positive energy. He really inspires the kids. They learn so much more than just how to play an instrument, but how to play together, how to perform and how to support each other. Thoroughly recommend

1 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi there, thank you for this brilliant review!

It's great to hear how much your daughter has enjoyed her Rocksteady experience. Learning to play together as a band, support each other and perform on stage are all such an important part of the journey, and it sounds like she's been loving every moment of it.

Damon will be so pleased to hear your kind words too!

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Learning something they want to learn!

My son has been going to RockSteady sessions since January - he missed the first term due to needing some surgeries. Customer service was amazing, they were kind and caring, and refunded our tuition fees without us even asking - they called to check up on our son’s progress before restarting our direct debit. Now to the sessions - our son loves them! he’s not just learning lyrics and how to perform them, he’s made new friends, he’s learning how to work with the rest of the band for the best sounds, he’s learning to listen (!!) and he’s learnt to believe in himself! We watched our first concert today - all of the bands did amazingly, the energy of the teacher (Duncan), the smile on their face watching their bands perform and they way they communicated with each child totally warmed my heart! Our son and his band were up last, and to see our boy and his friends loving performing and oozing with confidence is so nice - school is hard, the pressures of growing up are hard, and this gives them all the freedom to be themselves, and to learn something because they want to learn it… Highly recommend!!

1 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Nicola, thank you so much for taking the time to leave this wonderful review!

It's lovely to hear how far your son has come since January, from learning to listen and work together with his bandmates, to stepping on stage and performing with real confidence. Giving children a space to enjoy music and be themselves is what Rocksteady is all about and it sounds like he's having an absolutely brilliant time.

What a moment to see him and his friends at their end of term concert loving every second of it!

Thanks so much for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

Very prompt customer service

Very prompt customer service. Thanks Theresa.

1 aprile 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Sarah, we really appreciate your feedback — thanks for sharing!

Many thanks,
Rocksteady Music School

Valutata 4 stelle su 5

An Unforgettable First Concert 🎤

It was truly amazing to watch my son Amman perform in his first concert and see how well he did.
His confidence has already grown so much , and I am certain that with Daz's continued encouragement and support, he will keep improving and shinning in future performances.
I honestly can't describe my feelings seeing Amman singing — it's such a proud and emotional moment for me. I would love to see Amman become a singer one day.
A big thank you to Daz for creating such a positive, fu. And supporting environment for the children.🎶

26 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Mona, thank you for this great review!

It's wonderful to hear how much Amman rocked his first Rocksteady concert. Those first performances are such a special moment, and it sounds like it was every bit as memorable for you as it was for him!

It's brilliant that his confidence has grown so much already, and that he's found such a love for singing. Daz will be so pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Amazing way of teaching the youth how…

Amazing way of teaching the youth how to adapt and to navigate their emotions through music! It brings something to them they can take home, on holiday, in fact anywhere! Rocksteady brings consistency to the week where they can just be in that moment, the music. It also gives them an opportunity to be in a band. They perform through out the year which is fantastic! Mental health is number 1 and music is the cure. Thank you. Sascha Brooke.

31 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Sascha, thank you for your 5* review!

It's wonderful to hear that Rocksteady has given your child a love of music they can take with them wherever they go. Having a supportive and inclusive space to learn and play together is what it's all about, and it's great that this has shone through.

The end of term concerts are also a fantastic way to see the progress your child has made throughout the term - and great fun for everyone involved!

Thanks for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

My son enjoyed his Rock steady classes

My son enjoyed his Rock steady classes. He was very much interested to attend this weekly. And unfortunate that i had to discontinue him for personal reasons. Appreciate the way Rocksteady teaches music.

30 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Sachin, thank you for taking the time to leave this lovely review.

It's great to hear how much your son looked forward to his Rocksteady lessons each week. We're really pleased his time with Rocksteady left such a positive impression and hope he continues to enjoy his musical journey - we'd love to welcome him back in future!

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Rocksteady Concert was a great show!

My daughter is very interested in the Rocksteady music and she’s doing great with the keyboard. Jack is a great musician and I have a great respect for him. My daughter will continue her course of Rocksteady and she will be a good student of the course.
Thank you so much for all your support and encouragement to her.
With regards!

26 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Dorjana, thank you for this great review!

It's lovely to hear how much your daughter is enjoying her keyboard lessons and that she's keen to continue her Rocksteady journey. Jack will be delighted to hear this too!

Many thanks for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

Well done Daz

Great to see how Daz has worked with the group and see their musical ability, confidence and teamwork grow since their concert last term. Well done Daz.

27 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi there,

Thank you for your 5* review!

It's lovely to hear how much progress the children have made since last term, growing in confidence and teamwork alongside their musical skills. Daz will be really pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

Valutata 4 stelle su 5

I really enjoyed yesterday's concert at…Colney Heath

I really enjoyed yesterday's concert at Colney Heath School with Daz. My daughter has been in every concert since Rocksteady started at the school and I think this was probably the best one so far. She swapped from bass to drum kit and it was great to see her so confident and clearly enjoying performing to the school (she can be very anxious when lots of poeple are watching her in some situations). The one area that I think could be improved is the general performance level of the singers in the bands. Some singers are confident but are very out of tune and some children just don't seem to know the pitch shape of the melodies. My daughter's band has a more able singer which holds the structure together better.

27 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Alice,

Thank you for your great review!

It's brilliant to hear how much your daughter has grown in confidence over her time with Rocksteady, and that she's enjoying trying different instruments. Seeing her so confident and happy performing on stage, especially in front of a crowd, is a fantastic achievement and you must be really proud.

Many thanks for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

My granddaughter has only been…

My granddaughter has only been attending for around 9weeks. She absolutely loves attending and seems to be making progress BUT, I totally agree with Gary ,(tutor) the aim of this is fun, friendship, encouraging self belief. Bringing little ones “out of their shells”
It certainly helps with such an enthusiastic person as Gary inspiring the little people. Thank you Gary

26 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Rosaleen,

Thank your for your lovely review!

It's wonderful to hear that your granddaughter is already loving her Rocksteady experience and making great progress in just nine weeks. This really captures what band lessons are all about!

Many thanks for sharing,
Rocksteady Music School

Valutata 5 stelle su 5

My son absolutely loves the lessons and…

My son absolutely loves the lessons and he had a great concert! He talks about Daz all the time, clearly such an engaging teacher. Thank you

26 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Anoja,

It's great to hear your son is enjoying his band lessons and had such a good time at the concert! It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

Many thanks,
Rocksteady Music School

Valutata 1 stelle su 5

Missed Lessons and Concert Disappointment

am writing to formally express my disappointment with the recent music lessons and service.

Lessons have been cancelled three weeks in a row, and the original music teacher has now been replaced with someone else. The concert, which was scheduled to take place a week ago, did not happen, and we were only informed about the cancellation two hours before the planned time. My child was extremely disappointed and upset by this.

Despite these issues, I am still being charged £45 per month for a single 30-minute lesson, which is a significant amount. After all this time, the children have not even learned the basics they were supposed to.

I requested a refund for the lessons that were missed due to the teacher being unwell, but I have received no resolution. This situation has been frustrating, disappointing, and feels like an expensive shambles. Not recommending no one.

27 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi there,

Thank you for your feedback and we do apologise for the disruption to your child's Rocksteady lessons and concert this term.

We know how much children look forward to their band lessons each week, so completely understand how frustrating and disappointing this must be for both you and your child. Whenever a band leader is unable to teach a lesson or lead a concert, we do everything we can to arrange a cover teacher to minimise disruption and maintain progress but unfortunately, this isn’t always possible.

Within the academic year (Sept -July), there are 36-39 teachable weeks that band lessons could be available to you. We know things like unexpected band leader absence may occur during the year, so to account for this, your monthly subscription guarantees a minimum of 33 lessons (including the termly concerts) each year, or the equivalent amount based on when your child started Rocksteady.

We do keep a careful eye on this, and in the unlikely event it looks like the band may fall below their guaranteed lesson count, we will work with your school to book catch up lessons. If by the end of the year you are still not on track to meet your minimum lesson count, we will, of course, issue a credit or refund to make up the difference.

We can't find an account in your name but would really like to look into this further for you. Please do get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com to chat through this.

Many thanks,
Rocksteady Music School

Valutata 5 stelle su 5

Highly recommend Rocksteady! Shout out to Daz!

Rocksteady has been absolutely great for my daughter who is a singer in one of the bands at her primary school.
I have watched her grow in confidence and develop musical skills, this development has had a positive impact on every aspect of my daughters development.
I would also like to give a shout out to the gentlemen that runs the show and does such an amazing job at it - Daz.
Daz could not be more encouraging for the children and he truly is a subject matter expert when it comes to Music and entertainment!
I would highly recommend Rocksteady to any budding musicians.

27 marzo 2026
Non scritta su invito
Logo di Rocksteady Music School

Risposta di Rocksteady Music School

Hi Adem,

Thank you for this great review!

It's wonderful to hear that your daughter is enjoying singing with her Rocksteady band and that the confidence gained has made a really positive impact.

That's exactly what band lessons are all about and Daz will be so pleased to hear this too.

Many thanks for sharing,
Rocksteady Music School

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più