Roamingmood Recensioni 

324
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Leggi di più

Valutata 5 stelle su 5

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Leggi di più

Valutata 1 stelle su 5

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

324 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(324)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I called Roamingmud to cancel my flight…

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my family is in. Right away with professional voice comforted me and informed me that due to my situation his company will not charge my card any fees. Thank you so much and god bless his heart

26 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

My customer service was exceptional!!l

My customer service was exceptional!!! My needs were met and Carlos was extremely understanding and helpful. He was patient, kind, and friendly. Most importantly my reservation was solidified and he helped fix an issue I experienced with the website. Thank you.

24 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Customer service was amazing and…

Customer service was amazing and pleasant I totally recommend it., totally I am keeping the information for next time I need a ticket .,
Jerry had Excellent speaking skills very knowledgeable and very kind. You deserve a raise. Good customer service is hard to find.., thank you again Jerry for all your help you did an amazing Job ☺️

20 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I am very Happy for Lenny service

I am very Happy for Lenny service, I have an emergency and he was very helpful giving me assistance to find the best deal. Thanks Lenny for your excellent service. I recommend Roaming mood for flight reservations.

12 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Carlos is our sell’s representative and…

Carlos is our sell’s representative and he has been helping us from beginning to end even if the fault was not ours and I didn’t get the tickets for the price I originally bought for but, I did end up getting the tickets for a fair price along with the inconvenience,still came through at the last minute and will call to confirm..Thank you so much Carlos for helping us out

29 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

BAIT & SWITCH

I booked three seats for a good price on Wednesday and on Thursday I received a phone call telling me there are no more seats in the Main Cabin at that price. They can, however, secure three seats for me at more than TWICE the price.

Classic BAIT & SWITCH. Unfortunately, the State Consumer Fraud Division does not deal with internet thievery.

16 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Basically scam

As the other reviews were saying, it is basically a scam. They offer you a flight that is cheaper, and 30 minutes after they send an order confirmation number you an email saying it is all booked, so they charge you almost the same price as other websites.

7 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Hostile Customer Service

Booked flights with Roaming Mood, and got a confirmation email. We received a call from them more than 12 hours later letting us know that they failed to book our flights at the advertised price, despite receiving a booking confirmation email from them.

Rather than provide solutions, the company was hostile and argumentative.

13 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Roaming mood

Lenny, was very professional and did not waste my time while helping to make a reservation to Mexico. Unlike other agents I called he did not play any sales games and saved me time and money.

12 ottobre 2022
Non scritta su invito

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