RingCentral UK Recensioni 

676
TrustScore 3 su 5

3,2

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Valutata 2 stelle su 5

Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I need a specific requirement for two companies and a switchboard. Ring central were not the cheapest quote but their member of staff Fayo really gave me confidence in what they did and they even got... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible customer services, very unprofessional and not helpful at all. They don’t know to rectify them when it’s their own mistake. They say they will call back and never does call.

L'azienda ha risposto

Valutata 5 stelle su 5

We've been working with RingCentral as an integration partner, connecting their digital phone lines with our POS systems so the phone number appears directly on the till. The integration has worke... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di telefonia e internet

Scritti dall'azienda

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

676 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(676)

28 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I only use the basic functionality but…

I only use the basic functionality but that is all I personally need everybody else uses it differently so from that point of view it works absolutely fine

23 novembre 2023
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Risposta di RingCentral UK

Sotira, It's great to hear that the product can suit the needs of everyone on the team. Thanks for sharing your experience and stay in touch to let us know how you're doing.

Valutata 5 stelle su 5

RingCentral has definitely upped their…

RingCentral has definitely upped their game with regards to customer service. I have to say it was one of the reasons I chose to leave them and that was prior to the new implementations but since then I have had excellent support by both the tech team and recently by my account handler Cameron who went above and beyond to ensure a smooth handover.
I cannot undo my decision to leave but I must say existing or new clients will for sure get an much improved service and that should be appreciated.

21 novembre 2023
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Risposta di RingCentral UK

Beryl, We're always working to improve and although we're sorry to lose you, we hope we'll be a part of your considerations in the future.
Best of luck to you!

Valutata 5 stelle su 5

Solid experience for the past five…

Solid experience for the past five years – support is always proactive on the rare occasions that we need a hand with something.

22 novembre 2023
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Risposta di RingCentral UK

Sean, Five years! So great to have you with us. We're grateful to those customers who have stuck with us and watched us evolve.
Stay in touch, we're always here to help!

Valutata 5 stelle su 5

Great system, easy to use and reliable

I am a one man band in an area of poor signal, and needing call and video systems, had tried several systems before trying Ringcentral. The 'free' systems were not worth the time or bother, Ringcentral eclipsed them all. So easy, and has never let me down. I can scale up my business and not need to worry about getting a different phone and video system as this does it all

22 novembre 2023
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Risposta di RingCentral UK

We want to grow with you, Tony! So glad to hear that we're a part of your business. Stay in touch - it's such a pleasure to cheer on your successes!
Thank you!

Valutata 4 stelle su 5

Overall a good product

Overall a good product

The service has worked flawlessly for us for many many years. The backend is a little complicated to navigate and set up, but once it's done the system works as it should!

22 novembre 2023
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Risposta di RingCentral UK

Stelios, Thanks for taking the time to share your experience. RingCentral offers a lot of features, but we know every customer has different needs. So great to hear you are getting what you need.
Please keep in touch! We're thrilled to work with you and hope to do so for many, many more years!

Valutata 4 stelle su 5

Reliable service

Reliable service, friendly staff

21 novembre 2023
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Risposta di RingCentral UK

Hasan, A great compliment! We appreciate you sharing this feedback!

Valutata 5 stelle su 5

Works really well - No problems at all

We took on a Ring Central Line a couple of years ago when we added a new arm to our business.

We got offered a nice rememberable number and since then it's just worked. No problems at all.

I would highly recommend them.

1 novembre 2023
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Risposta di RingCentral UK

Happy to hear this! We consider this the best compliment! To have things move along smoothly without any problems! We'll keep doing what we're doing and you stay in touch to let us know how things are progressing! Thank you!

Valutata 5 stelle su 5

My experience of RingCentral in terms…

My experience of RingCentral in terms of the product and customer service is excellent. First rate in all departments!

22 novembre 2023
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Risposta di RingCentral UK

We love to hear it! Thanks for taking the time to share your experience! We're here for you! Please stay in touch if you should need anything!

Valutata 3 stelle su 5

This company used to be relatively good…

This company used to be relatively good to deal with and then their customer service fell apart and they forgot about the market conditions and in particular their competition.
Other VOIP service providers have since entered the market and provided a better service both in terms of the solution at more competitive price points and customer service. Reselling their service to BT as Cloud Voice didn't help their our our cause as a reseller either.
Having said that they still exist on a few of our client sites who just need a basic IP phone system and their QOS has been quite good with limited issues, hence the 3 stars.

1 novembre 2023
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Risposta di RingCentral UK

Jack, Thanks for sharing this. We're always working to improve and your feedback will be funneled to the appropriate teams.
If we can support you further, the Review team is glad to help. Please reach out to us at Review@RIngCentral.com

Valutata 5 stelle su 5

Rincentral makes communicating easy

Rincentral makes communicating easy, cost-effective and straightforward whether you are in the office or working from home.

21 novembre 2023
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Risposta di RingCentral UK

Thanks, David! Maybe we should hire you to write our copy - this is a great testimonial!
Please stay in touch - we're so grateful you took the time to share.

Valutata 5 stelle su 5

I would describe myself as a basic user…

I would describe myself as a basic user as I only use my mobile device to receive and make calls. The call quality as you would expect depends on mobile reception, I don't have any complaints when connected to WiFi so working from home or at the office works really well. I use the voicemail feature quite a bit too and find the listen in/interrupt recording feature very useful.

20 novembre 2023
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Risposta di RingCentral UK

Marco, Our basic user experience is just as important as any of our larger customers! To know the product is meeting your expectations is lovely to hear! We're glad that there are features that support the work you do. Thanks for sharing your experience - If our team can be of assistance, please don't hesitate to reach out!

Valutata 5 stelle su 5

Does what you need

Does what you need, the phone rings, never had a problem in 5 years.

21 novembre 2023
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Risposta di RingCentral UK

Great to hear, Chris! 5 years - thanks for sticking with us! If you do run into a problem, please don't hesitate to reach out to us!

Valutata 5 stelle su 5

Good call routing option

Good call routing option. I have used Ringcentral for years and the service has been great.

20 novembre 2023
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Risposta di RingCentral UK

Lovely to hear! Thanks for sharing your experience with us!

Valutata 5 stelle su 5

Highly recommend

I am really enjoying RingCentral and will continue to choose them as a telephone provider. The service is responsive and the systems are advanced.

20 novembre 2023
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Risposta di RingCentral UK

Laura, We really appreciate your recommendation and it's great to hear that you're enjoying the product!
We're always working to improve so should you run into any hurdles, please reach out.

Valutata 5 stelle su 5

Positive ecperience

Switched from another provider to RingCentral and so far have had a really good experience. Customer service team on hand to respond to help required.

10 novembre 2023
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Risposta di RingCentral UK

Yasser, this is great news! And we appreciate you taking the time to share your experience with us. We're here to help!

Valutata 5 stelle su 5

I can't remember the last time I logged on, it just sorts itself.

I started using Ringcentral in 2010. From the start I had support on setting up the system and how to make the most of multiple numbers for my business.
It was easy then to be able to follow on and manage the system myself knowing there's someone to speak to if there's an issue.
So far there's been no need to contact anyone with issues and I only went on the system to set it up initially, after that I can't remember the last time I logged on, it just sorts itself.

17 novembre 2023
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Risposta di RingCentral UK

Jayne, Wow! This is quite a testament! Thanks for sharing your use of the product - our hope is always that it's just that easy!
While we may not hear from you, we're always here to support you. Please reach out if we can.

Valutata 5 stelle su 5

We’ve been using ring central for two…

We’ve been using ring central for two companies for over six years and find them to be cost effective and very flexible for set up purposes especially with internationally based personnel.

17 novembre 2023
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Risposta di RingCentral UK

David, This is so lovely to hear! With your use case of two companies on RingCentral, it's certain you have an understanding of the product. That you find it cost-effective and flexible is music to our ears.
Please stay in touch to keep us updated on how it's going.
We're grateful for your patronage!

Valutata 5 stelle su 5

Since starting a tech company with my…

Since starting a tech company with my son we have found using the app very useful as we can be out and about but still answering customers queries. I would definatley recommend the services of Ringcentral UK to anyone starting a tech company.

17 novembre 2023
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Risposta di RingCentral UK

How exciting to hear that RingCentral has been with you on your company journey! We're so glad to know it's keeping you connected.
Your recommendation is an honor and we hope you'll stay in touch should you need us.

Valutata 5 stelle su 5

Very easy and straightforward to use

Very easy and straightforward to use. We basically set it up and since then have been letting it do its thing. Very reliable.

17 novembre 2023
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Risposta di RingCentral UK

Plug and play! We love hearing customer stories about getting everything set up and then smooth sailing!
Reliability is a core value for us to make sure our customers can move forward.
Thanks for taking the time, Ben! Stay in touch!

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