The Rigid Kitchen Company Recensioni 

183
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We had a new kitchen fitted in June and highly recommended Rigid. From the first step into their showroom and John explaining the design and choices. Andy and Dean were experts and kept us informe... Leggi di più

Valutata 5 stelle su 5

Got in touch with them 11years after installation because a few hinges needed replacing. Didn't really think they could help, but they looked into our installation history and found the supplier. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are absolutely thrilled with our new kitchen and the exceptional service we received from Rigid Kitchens. John gave us lots of ideas, help and patience with planning our kitchen and Spence and La... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from the Rigid Kitchen team. Extremely helpful throughout the project. Andy installed the kitchen with great care snd attention to detail. We are very pleased with the result.

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da cucina

Informazioni fornite da varie fonti esterne

Transform your home with a stunning fitted kitchen from our team of experts. Call us now, in Shenstone, Staffordshire, for further information.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

183 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(183)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

First class company

Every aspect of dealing with rigidkitchen was excellent could not fault anything, pricing design workmanship customer interaction the lot.

2 giugno 2025
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Risposta di The Rigid Kitchen Company

Afternoon, thank you for your review. It is very much appreciated. Anything that you need going forward, please let us know. We are always happy to help. Best wishes

Valutata 5 stelle su 5

Excellent service

Would highly recommend Rigid Kitchens. The whole process was well-organised & efficient from start to finish. Our fitters, Dean & Andy, were superb. Not only were they very skilled in all aspects of their work but were also a pleasure to have in our home. Thank you both. Also thanks to Dan (electrician) & Paul (floor fitter). We are thrilled with our new kitchen.

31 marzo 2026
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Risposta di The Rigid Kitchen Company

Afternoon, thank you for your kind review. We are so pleased that you had a good experience with us and all the trades were a pleasure to have around. If you need anything going forward, please let us know. Best wishes, Anna

Valutata 5 stelle su 5

We have just had a new kitchen from…

We have just had a new kitchen from Rigid kitchens. It was everything I hoped it would be!
From our initial visit to the finished package it couldn't have gone better.I didn't have to worry about a thing! Everything was meticulously planned by John and Spence , from the electricians Nathan and Paul to the plasterer Richard and Spence did a fantastic job fitting the kitchen. Everyone was really friendly and super tidy. It was a pleasure having them work in the house. I would most definitely recommend Rigid Kitchens every time. Thank you everyone!

2 aprile 2026
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Risposta di The Rigid Kitchen Company

Thank you for your kind review. It is so lovely to hear, that you didn't need to worry about a thing! That is what we want for our customers - a stress free experience. Anything that you need going forward, please let us know. Best wishes

Valutata 5 stelle su 5

We don’t usually leave reviews but we…

We don’t usually leave reviews but we are really pleased with our new kitchen designed and fitted by Rigid Kitchens. I can highly recommend them. John was very patient with us over a number of visits to get the design right and Chris did a fantastic job with the fitting.

9 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for leaving us a kind review. We are glad to hear that you were very happy with your experience. If you need anything going forward, please let us know. Best wishes

Valutata 5 stelle su 5

Redoor after 15 years with original rigid kitchen

Just had rigid kitchen redoor (thats an understatement) the kitchen they fitted 15 years ago. All carcasses and hinges / runners etc still in excellent health. Went from white gloss to metallic blue.
New doors, fridge, end panels, plinth, cornice, pelmet, all cut to fit and in-situ re cutting of the resin quartz worktop to fit a new sink. 5 days with fitter Andy who did a great job. Lovely attention to detail and not rushed. Arrived on time, left late when required and kept everything tidy between days so we could still use the kitchen.

6 marzo 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for leaving us a kind review. Sounds like you have a whole new kitchen!! Anything that you need going forward, please let us know. Best wishes.

Valutata 5 stelle su 5

Top Quality

From start to finish we have received excellent service. Rigid Kitchens were recommended to us by friends and we are so glad that they were. On visiting the showroom it's such a relaxed atmosphere, there's no pressure. It didn't take us long to decide on colour and style, they had exactly what we had in mind. The units and appliances are top quality. John was great with the design. I wanted some shelving for my "kitchen tat" which he totally understood and put into our design. Dean & Andy were our fitters and their team of Dan-electrician, the gasman & quartz fitters were just amazing. We felt that Dean & Andy were more like friends and it was a pleasure having them in our house. We are beyond happy with our new kitchen and wouldn't hesitate recommending Rigid Kitchens.

2 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you for your kind review. We are so pleased that you love your new kitchen - We look forward to visiting you on Friday. Anything that you need going forward, please let us know. Best wishes.

Valutata 5 stelle su 5

A superb experience

We had thought about a kitchen refit for a few years and put it off as we thought it would be a stressful, prolonged process. How wrong could we have been. John was super helpful with the design and offered some great ideas to help us create our dream kitchen. Spencer was our fitter and also managed the whole process, ensuring the team who worked with him were all there as and when required. The whole process ran like clockwork and seamlessly. The date scheduled and agreed for work to start never changed and everything ran to time. It can be quite stressful having tradespeople in the house, but every single person from fitter, plumber, plasterer, electrician, quartz and floor fitters were a pleasure to have around. They worked superbly as a team and nothing was too much trouble. The quality of the design, units, appliances and workmanship is exceptional. Thank you to all of you. We wouldn’t hesitate to use your services again or recommend you to others.

4 marzo 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Valutata 5 stelle su 5

The Sugg experience with team Rigid

From the first time we visited Rigid kitchen showroom we found that we were treated friendly by Anna and found through out the process all the team were just the same . We were immediately impressed by the quality of the kitchens. John guided us through the planning and choice of design,which was done step by step and with lots of information and ideas given until we were happy with the decisions.
Spencer the kitchen fitter came to the house and we felt that we were in good hands with him from the beginning. He worked with a team of tradesmen which made the whole process run smooth throughout. Spencer did a fantastic job and the kitchen , dining room and utility are fitted to perfection. The team which included Mat Gas man/ plumber, Richard plasterer, Nathan and Paul electricians all came and did a very professional job when Spencer needed them.We would recommend Rigid kitchens highly and so pleased we chose to have them.

13 marzo 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us. It was lovely getting to know you both.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Valutata 5 stelle su 5

Excellent for service, quality and reliability.

Andy has just put in replacement doors and a new sink.
Excellent service, very professional,
We had our original kitchen from this company about 15 yrs ago. We would highly recommend for service, quality and reliability.

12 marzo 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

Very impressed with the team at Rigid

Very impressed with our new kitchen and the service we've received from all the team at Rigid. When we first visited the showroom Dave was really helpful and spent a lot of time with us whilst we deliberated over various options. There is so much choice in the showroom and it really helped to have someone to talk things through with and we never felt rushed or pressured. John came to visit us and talked through all the options and made suggestions before getting a final plan in place. Anna has been amazing from the start and always makes sure any queries get through to the right person. The fitters, Andy and Dean worked very hard (in very cold conditions January 2026) to dispose of our old kitchen and fit the new one. Nothing was too much trouble and they kept us updated throughout the process. The contractors that were recommended for electrics and flooring were also very good. Having had our old kitchen for over twenty years we opted for solid wood doors again. They look amazing and the quality of the finish and fit is great. Overall a great experience from a small, local business who cares about their customers.

5 gennaio 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

Rigid kitchens are everything you would…

Rigid kitchens are everything you would hope for from a local family business. Could not recommend them more! John and the whole team could not have been any better. We went away on holiday and came back to a fantastic fitted kitchen. This is the 2nd kitchen we have had from Rigid and would not hesitate to use them again. We have had nothing but high quality service from start to finish. Thank you everyone at Rigid. I’d give you 6 stars if I could !!

1 settembre 2025
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

There’s very good reasons why we’ve…

There’s very good reasons why we’ve ordered our second kitchen from Rigid Kitchens. Right from the start of our enquiry the whole experience has been friendly and professional. Dave the planner saw exactly what we wanted and suggested great solutions to issues. The quality of the units is excellent with our existing kitchen showing no problems 15 years later. And really importantly for us the after sales is brilliant with minor issues being sorted straight away.

27 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

This team work like clockwork

This team work like clockwork, everything they put into place happened when they promised it would, from electricians to plasterer to fitter, We would highly recommend Rigid Kitchen company

27 marzo 2025
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

Highly recommend the Rigid Kitchen…

Highly recommend the Rigid Kitchen company. We visited the showroom in July and discussed our ideas with John, he is meticulously with the planning and has some great ideas, he’s also very patient with indecision! Nothing is too much trouble. We are thrilled with the outcome. The whole team are brilliant, the process from start to finish was exceptional. Thank you to you all.
Go and visit this showroom to view the quality of these kitchens, you won’t be disappointed!

30 luglio 2025
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

Great kitchen!

Great kitchen!
Thanks to John and the install team Spencer and co.
Looks great, no quibbles, hit the budget and generally a great experience.

26 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and Spencers team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

Small friendly local business who care.

As we were finally able to get our kitchen done, we wanted to use a small local business rather than the usual big named companies you see & headed off to the showroom at Rigid Kitchens after a trusted recommendation.
Walking in, we was met with so much choice, but was never put under any pressure, we could wander at our leisure, "just give us a shout if you need any help" John said.
We found the kitchen we both loved & arranged with John a time to come out & measure up.
John listened to what we were looking for & made suggestions we hadn't thought of... "you could take that wall down, open up the space more" We hadnt even thought of that, didnt know if it would work or not. So had two plans /quotes made up after discussing with the contractor who does alot of work with Rigid , the costs of taking out the wall between the kitchen & dining room.
The desicion was made the wall was coming out, before & during the work I had lots of chats, emails & visits to the showroom.. I just need to check something. Nothing was ever too much trouble, Anna was so friendly & helpful, if John wasn't available, she would check any queries I had & get back to me.
All the contractors involved were great, professional, friendly & trust worthy, Chris who fitted our kitchen was superb, a perfectionist who would check we were happy with the fittings placement before the final fit.
After many years, we finally have a kitchen/diner that we love , its now a space I'm no longer embarrassed of & spend alot more time in as a family, I just love it!!!
So if you want a small, friendly local business then contact The Rigid Kitchen Company, you won't be dissapointed.

13 novembre 2025
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Risposta di The Rigid Kitchen Company

Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us.

We’re so pleased to hear that your experience with us and the whole team was a positive one. If there’s anything at all you need in the future, please don’t hesitate to give us a call.

Best wishes,

Valutata 5 stelle su 5

New wooden Kitchen

Visited the Rigid Kitchen showroom and Dave talked us through all of the kitchen options, really helpful as there was a lot of choice! John the did a survey with Nathan the electrician and we finalised what we wanted and they were excellent to deal with. Just had the kitchen fitted by Spencer - amazing, every detail had been thought of, great communication and faultless service, he arranged all the subcontractors, who all arrived promptly, and all did a fantastic job. We needed quite a bit of electrical work done too and Nathan and Paul were also brilliant. The units are very good quality, we are so very pleased - overall I can’t recommend them highly enough and they were certainly the right company to go with.

15 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you Louise for your lovely review. We are so pleased that you love your new kitchen and all the team were very helpful. Anything that you need going forward, please let us know. Best wishes

Valutata 5 stelle su 5

You’re in safe hands with Rigid Kitchens

Our kitchen is now 10 years old but still looks as good as new, often getting complimentary comments from friends and family. Rigid provide and fit quality kitchens and appliances for a good price, with almost unlimited choice, to suit every idea and pocket.
Our Franke sink developed an unusual fault and lifted slightly because an internal clip had failed after 10 years of use. I rang Rigid for advice and they called me back promptly - through their supplier relationship they were able to secure an exact replacement for us, all I had to pay was for removal of the old sink and fitting the new one. The fitter turned up on time, worked methodically and respectfully and did a top quality job - he even cleaned up and polished the old tap before refitting it.
It’s rare these days to get good old fashioned customer service.

12 febbraio 2026
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Risposta di The Rigid Kitchen Company

Thank you so much for your kind review! We are so happy that we could resolve this problem for you. Happy customers - happy us! Anything that you need going forward, please let us know. Best wishes

Valutata 5 stelle su 5

Highly recommend

I would Highly recommend Rigid Kitchens.
From the designing stage to finishing touches, nothing was too much trouble and John had some great suggestions which we are pleased we went with. Chris the fitter's workmanship was excellent... a perfectionist and a pleasure to work with, thanks Chris. The whole team were professional, friendly, knowledgable and excellent at what they do. Thanks guys for a great job!

10 febbraio 2026
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Risposta di The Rigid Kitchen Company

Morning, thank you so much for your very kind review. We are so pleased to hear that you had a great experience with us. Anything that you need going forward, please give us a call. Best wishes.

Valutata 5 stelle su 5

Drawer unit alteration

We had the kitchen designed, supplied and fitted by Rigid some 18 months ago. Having used the kitchen in that time, we recently decided to change the configuration of one of the drawer units. We contacted Rigid for a quote which was duly sent, an order placed and recently supplied. They delivered and fitted the new drawer to their exacting standard. Overall, a great company, great team and we would highly recommend anyone who is looking at a new kitchen to contact them. Well done Rigid!

21 gennaio 2026
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Risposta di The Rigid Kitchen Company

Afternoon, thank you so much for your kind review. It is very much appreciated. Anything that you need going forward, please do let us know. Best wishes,

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