Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells. Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I wa... Leggi di più
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Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells. Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I wa... Leggi di più
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I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by th... Leggi di più
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As a family we have been buying from RicherSounds for over 40yrs and it is always our first port of call . There is never any sales pressure only good advice and prompt service . Many years ago our t... Leggi di più
L'azienda ha risposto
I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, Regno Unito
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Risposta di Richer Sounds - Tunbridge Wells
Staff were helpful and listened to my questions. Phoned back when they said they would and printed out a user guide for my cd player.

Risposta di Richer Sounds - Tunbridge Wells
Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells.
Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I was considering having done my desk research. He expertly guided me to more suitable products for my needs, answered any questions I had in comparison to other products, and delivered a solution within my budget.
Having had the amp and speakers now for a couple of weeks I couldn’t be happier.
Rare to find genuine expertise in retail these days. And whilst I was working to a fairly limited budget I felt dealt with as though I was making a considerable investment.
Congrats to Richer Sounds!

Risposta di Richer Sounds - Tunbridge Wells
I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service & competitive prices still remain outstanding. Why bother going anywhere else ?

Risposta di Richer Sounds - Tunbridge Wells
I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by the Richer Sounds team is exemplary. If only all businesses were like this.

Risposta di Richer Sounds - Tunbridge Wells
As a family we have been buying from RicherSounds for over 40yrs and it is always our first port of call . There is never any sales pressure only good advice and prompt service . Many years ago our television expired just out of the RicherSounds 6 yr period . I went into Tun Wells where we’d bought it and was told “ That's bad luck but we’ll honour the guarantee so choose another tv “. That’s why we not only go there ourselves but advise others to try it . So far none have been disappointed. Top company . Top Service . 5*

Risposta di Richer Sounds - Tunbridge Wells
The hifi was just what I wanted and at the right price. Being a older person I just managed to get everything to work. The members of the staff did give me several directions of advice.

Risposta di Richer Sounds - Tunbridge Wells
Always helpful, friendly service. Staff who know what they are talking about and always ready to give advice.

Risposta di Richer Sounds - Tunbridge Wells
Purchased small smart tv. Knowledgeable polite staff in store. Helpful advice willingly given when setting up tv and fitting to wallmount. A voucher that was a few years old was accepted without any fuss and that pleased me.

Risposta di Richer Sounds - Tunbridge Wells
Good solid advice on solving vinyl to wireless speaker solution using existing kit as much as possible.

Risposta di Richer Sounds - Tunbridge Wells
We got a prior quote, rang up few weeks later to place the order and it was ready and waiting for us 2 days later as promised. Great service!

Risposta di Richer Sounds - Tunbridge Wells
Excellent service apart from not informing me that there was no HDMI cable supplied to connect the tv and soundbar I purchased. I called after delivery to question this snd was then given the prices for a connecting cable, i was also informed that I may not need one if the wifi connectivity was satisfactory

Risposta di Richer Sounds - Tunbridge Wells
As usual, very helpful advice and comments when it has been needed. You make buying a pleasure.

Risposta di Richer Sounds - Tunbridge Wells
Alex in Tunbridge Wells was excellent, very helpful and efficient

Risposta di Richer Sounds - Tunbridge Wells

Risposta di Richer Sounds - Tunbridge Wells
Excellent service at Tunbridge Wells location. Knowledgeable and helpful Manager and staff. Reasonably priced product,(Sony TV). TV came with six year warranty at no extra cost. TV was installed by extremely pleasant operative at a time and date of my choosing.

Risposta di Richer Sounds - Tunbridge Wells
The team at Tunbridge Wells were absolutely brilliant when I collected some Klipsch speakers and they accidentally managed to sell me an Orange O Turntable which I didn’t need but really wanted. They’ve assured me my next visit will be just as fun and entertaining but maybe less hugging guys ;)
In all seriousness. It’s so lovely to have a local team to me that are so amazing!

Risposta di Richer Sounds - Tunbridge Wells

Risposta di Richer Sounds - Tunbridge Wells
I ordered a turntable through their website and I was able to pick it up the next day at my local store quick and easily.

Risposta di Richer Sounds - Tunbridge Wells
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