Richer Sounds - Tunbridge Wells Recensioni 

1226
TrustScore 5 su 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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Valutata 5 stelle su 5

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Knowledgeable staff and friendly advice. All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

L'azienda ha risposto

Valutata 5 stelle su 5

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Regno Unito

  • 0333 900 0082

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1226)

23.803 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent advice instore and friendly…

Excellent advice instore and friendly helpful service!
Delivery was also prompt and efficient
We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!
Many thanks

25 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Fantastic service

Fantastic service, useful advice and incredibly rapid delivery. I will definitely return to the Tunbridge Wells shop whenever I need a replacement TV or hifi equipment.
Thank you

24 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

James at the Tunbridge Wells branch…

James at the Tunbridge Wells branch was so helpful and knowledgeable and at no time did we feel pressured to buy. Excellent customer service.

1 agosto 2026
Non scritta su invito
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Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent knowledgable staff that show…

Excellent knowledgable staff that show a positive interest in helping you make the correct choices with purchases and problem solving.

22 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Knowledgeable staff and friendly…

Knowledgeable staff and friendly advice.

All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

20 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Dney sort out n

Wow what a company bin useing Tunbridge Wells shop the last 10years had a problem with a soundbar I bought about 4years ago The Manager Joe was so helpful he came round my house and sorted problem what a service well done Joe

26 luglio 2026
Non scritta su invito
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great customer service with attention…

Great customer service with attention to detail, excellent selection of products and timely response to queries. Delivery service is the best I have ever experienced.

16 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Pleasant friendly purchasing…

Pleasant friendly purchasing experience. Staff knew their products very well, gave very helpful constructive advice.

10 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Called into Tunbridge Wells branch…

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready to spend a few hundred but their knowledge saved me a lot of money.
We've always bought from Richer Sounds and they have fantastic knowledgeable staff.
Very impressed with their service.

14 luglio 2026
Non scritta su invito
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Thank you for your wonderful feedback

Valutata 5 stelle su 5

Genuine staff and honest advice

Rather than just sell me what I asked for they advised me on a different product which would be better suited to the speakers I wanted. Also rather than sell up the matching cd player they advised me to keep with what I had. Genuine advice from genuine staff who really want you to have the best experience. Very pleased with the outcome.

4 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Overhead projector and accessories

Joe was very helpful and understanding, particularly as my I.T. skills are extremely poor. He suggested the right projector, wiring and accessories and was very patient.

3 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Joe and his team at Tunbridge Wells was…

Joe and his team at Tunbridge Wells was fantastic. Very knowledgeable, sold me products and guided me through some issues I had with ease..

Great team great products and great value … 5 star

1 luglio 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent

Excellent - I phoned up to buy a television, the team that dealt with the call were sensible, affable and helpful. Keep up the good work.

29 giugno 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great service at Tunbridge Wells

Great service at Tunbridge Wells. We went to look at a TV.
We walked away with a Great Deal.
The staff are helpful, friendly, professional and above all knowledgeable.

30 giugno 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Valutata 5 stelle su 5

Embedded in my memory for many years is…

Embedded in my memory for many years is the impression that Richer Sounds was a supplier of quality HiFi for enthusiasts and discerning customers. In those days they seemed (in my youth) to be too expensive for my financial status. Times change, but quality is always quality and competitevness is more important today than ever.
Now, we want a better quality TV and after a bit of utube investigations, we decided that LG were the brand of the moment and prices were competiteve where ever one looked. What raises RS above the box pushers is product knowledge and spcialisation in the market. They are not a "Jack of all trades and master of none" They live and breathe high quality products in their field. Our new LG OLED 65 G is a joy to behold. You have to experience it yourself to appreciate it. I'm 78 and used to step by step guides. LG has a one sheet guide for most of their models (not RS's fault) My advice: study it carefully and unpack everything by the guide sheet. Once done start it up. What to do? follow the installation procedure. It does work, but terminology is only valid if you know what it means. A better printed guide enclosed with the product would be preferred. That said, navigating via the remote is a new experience. Especially by voice control that does not alway quite understand the spoken command. I am getting better at this. I have a NetFlix dongle, Humax satellite box and Blueray Player, plus a sound bar and sub woofer supplied foc by RS. It's all doable, but be patient.
The viewing pleasure is worth it.
It's Richer Sounds for me from here on in.

30 giugno 2026
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Risposta di Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valutata 5 stelle su 5
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Risposta di Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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