We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Leggi di più
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We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Leggi di più
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Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... Leggi di più
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Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended... Leggi di più
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Chris gave some excellent advice on choice of TV. The anti glare feature of the purchased Samsung TV works incredibly well. Many thanks.
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Regno Unito
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I love Richer Sounds for Hifi perfect service, great prices, well trained, friendly, knowledgeable staff 😀

Risposta di Richer Sounds - Stockport
Spoke with Tom in the Stockport shop about the Sennheiser IE900 earphones. He was very helpful & answered all of my questions. I subsequently purchased this item which arrived the following morning. Excellent service as always & cannot be faulted. It took a while to sort out which earbuds provided the best sound & I think I am now there. I had concerns about the comfort of in-ear plugs & these do still remain although hopefully this will disappear with time. Hence 4 stars for the product.

Risposta di Richer Sounds - Stockport
I always shop with richer sounds , I prefer the personal customer service and they taylor that to you and your needs which other larger stores aren't able to. The guys there are always friendly, knowledgeable and respectful.

Risposta di Richer Sounds - Stockport
Turned my lounge into a TV operating theatre, excellent to observe and appreciate. Screen replacement completed by mountain doors, (sorry AI interpretation it was actually Martin Dawes) The lads did a great job for Richer Sounds under warranty, no issues great result the whole process was brilliant.

Risposta di Richer Sounds - Stockport
Honest and trustworthy recommendations for products (in this case a turntable and cd player to hook up to our existing amp) - quality range of products and great staff

Risposta di Richer Sounds - Stockport
Product absolutely fine but DPD very poor. There was someone waiting for the delivery at specified time- Farhad the driver made no effort to press the gate button to notify the delivery and deposited it at a local post office on a bank holiday weekend so several days elapsed before it could be picked up conveniently rather than next day

Risposta di Richer Sounds - Stockport
When I phoned the Stockport branch to check on availability of the item I was interested in purchasing, the phone was answered QUICKLY AND POLITELY, the sales assistant was very helpful and reserved the item for me to collect later that morning.
And that ladies and Gents, is as it SHOULD BE.
No hassle, no fuss, no BS. Just great old fashioned customer service, anyone remember that?.......

Risposta di Richer Sounds - Stockport
The whole buying experience was excellent!
Originally by phone and later when collecting the rather good equipment!
Friendly and very efficient!
Could not have been better!

Risposta di Richer Sounds - Stockport

Risposta di Richer Sounds - Stockport
The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

Risposta di Richer Sounds - Stockport
Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

Risposta di Richer Sounds - Stockport
Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

Risposta di Richer Sounds - Stockport

Risposta di Richer Sounds - Stockport
We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

Risposta di Richer Sounds - Stockport
From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

Risposta di Richer Sounds - Stockport
Bought a TV and Soundbar from Stockport branch. Staff were very helpful.
They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.
They recommended an installer who did an excellent job.
Very pleased

Risposta di Richer Sounds - Stockport
RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

Risposta di Richer Sounds - Stockport
Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

Risposta di Richer Sounds - Stockport
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