Richer Sounds - Solihul Recensioni 

1685
TrustScore 5 su 5

4,9

9 Station Road, B91 3TG Solihull, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1685)

24.180 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The technical help of the staff

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

27 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great advice from Karl in the Solihull…

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

24 gennaio 2026
Valutata 5 stelle su 5

Staff were very helpful in explaining…

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

18 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Extremely easy buying process

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

23 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Television review

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

15 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Replacing CD Player

My wife and I were at a loss as our stand alone Sony Hi-if system had a technical problem which made it irreparable. Fortunately we also have a Technics system and visited Richer Sounds to see if a CD player could be incorporated. If this was possible I had a good idea which model would suffice. Marcus was most helpful confirming that this TAGA player would be ideal and helped us with guidance on setting it up so purchased one. It was to be delivered online and we were given a timescale of 3 days using free delivery. We were so pleased that it arrived next day and was easy to set up. The quality of sound is brilliant and we are using it a great deal more than the old system.
We have no hesitation in recommending Richer Sounds due to their personalised, helpful and knowledgable service we received.

20 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Return Custom is a no brainer

I purchased my Denon amplifier from Richer Sounds Solihull five years ago, and the staff were exceptionally knowledgeable and friendly.
Recently, I acquired my new television from the same shop, where I encountered familiar faces and received the same level of professionalism and guidance. I would encourage everyone to support specialized AV shops like this one in Solihull, as they offer greater expertise, assistance, and competitive pricing compared to larger electrical retailers.
Moreover, considering the complimentary six-year warranty they provide, it is undoubtedly the wiser choice, deserving a perfect score of 10 out of 10.

15 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great service great product

I have been looking for a turn table to play vynl that I have had and not played for many years on for a while I found one online and the best price was on richer sounds fantastic price!!
I collected from store ( as I work week days) I chose the Solihull store as the Birmingham store is no longer there (🥲)
I was kept updated on the delivery and I arranged to pick it up on the Saturday the staff we very nice and assured me I could set it up on my own but could call if I had any problems
I have set it up myself and cleaned all my vynl and started playing them reliving my youth 😂
Fantastic set up great service definitely use this company again

12 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great experience with richer sounds as…

Great experience with richer sounds as always. Good demo of the kit I was looking for and another happy purchase.

10 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 4 stelle su 5

Voucher experience

I had a voucher as a present and wanted to spend it. i found the only way to do it was to call them. When I did it was easy, but I spent time unnecessarily messing around on the website.

9 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thank you for the review although I'm very sorry for any time wasted of course. Currently any gift vouchers issued by our colleagues are only valid for use with our stores or telesales.

We are reviewing the system however with a view to improving things and your feedback will only spur us on to accelerate this, do get in touch if we can be of any help whatsoever..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Always a great deal

Always a great deal and easy process with Richer Sounds, you'd struggle to beat them.

19 giugno 2025
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great product knowledge

Great product knowledge, demo available in store. Good product,good price and fast delivery.

4 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Great shop

Super helpful, super knowledgeable and fantastic products. Bought a LG TV and had some questions afterwards and everyone I spoke to was amazing. My go to place for electricals

12 settembre 2025
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Richer Sounds? Great company

The gentleman who served me, Samual, could not have been more helpful. Delivery service also excellent. Would highly recommend.

2 gennaio 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

As normal

As normal, excellent service from the team

31 dicembre 2025
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più