Richer Sounds - Solihul Recensioni 

1680
TrustScore 5 su 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Valutata 5 stelle su 5

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Solihull branch. Stuart was excellent. Called ahead and had the items ready to collect after showing the speakers to me. Tom from the Lichfield branch could learn some customer service tips from... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased an Atacama Hi-Fi rack through Richer Sounds in Solihull. As always, they were brilliant and helped me to obtain the correct shelves and supports for them. Richer Sounds is always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1680)

23.820 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Satisfied customer

I ordered my Denon turntable by phone with Martin, the Solihull store manager, who was most helpful.
It was delivered promptly and on time.
It is now all set up and my vinyl collection sounds marvellous.

2 marzo 2026
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Risposta di Richer Sounds - Solihul

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great service !!

Efficient knowledgeable assistant in store Knew exactly what I needed Delivered next day. Couldn’t ask for better service

3 marzo 2026
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Risposta di Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

OLED or QLED

Good advice as always means you walk away with the right product for your individual circumstances

2 marzo 2026
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Risposta di Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The salesperson was excellent and this…

The salesperson was excellent and this is what is lacking in a lot of places. We had visited a competitor and their salesperson tried to push a product we had no interest in presumably to hit a sales target. Totally different experience at richer sounds. No pressure selling just genuine information. The whole set up is tailored to meet the needs I have when making a purchase. Thank you.

18 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Knowledgeable & professional staff (Solihull)

Professional, polite and knowledgeable staff who took the time to understand my needs and recommend the most suitable solution. Slightly disappointed that you have closed your central Birmingham outlet but will certainly return to the Solihull branch soon.

21 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Sound system for a model railway

i visited the Solihull store with an unusual request; setting up a sound system for my model railway.
Martin advised on choice of speaker but also suggested a small amplifier would greatly improve the sound quality and volume.

Samuel helped me with this a couple of weeks later and i was also kitted out with wires.

The sound is amazing, so thanks chaps!!!

i am happy to say i am delighted with the JBL speakers and FOSI amplifier

27 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The service was excellent

The service was excellent, and the staff were very helpful and knowledgeable about the product.

26 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

We found Richer Sounds so very helpful

Recommended by our TV Media wall installation company, and found Richer Sounds so very helpful, in identifying the best TV for our needs. The price offer was very fair, and deliver quick and free. You always felt you were being rated as an important customer, where a long term relationship was a priority. Thanks for all you help in selecting the right TV for us

25 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Always a pleasure buying from Richer…

Always a pleasure buying from Richer Sounds from the initial look at the product to the read ups on the product. To collecting in Store.

24 dicembre 2025
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Time for upgrade

Needed new TV, the gentleman that served us was very knowledgeable and guided us through each set. We chose a TV and was able to take it away with us. Brilliant service

21 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 febbraio 2026
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

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