Richer Sounds - Solihul Recensioni 1647

TrustScore 5 su 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), howev... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have had an extremely positive experience several times at the Solihull branch. Stuart went out of his way to help us choose the right products, and accommodate our budget. We were able to test some p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As ever, brilliant advice and product range at a decent price. Everything promised happened. This is the fourth time we've used Richer in Solihull - a TV this time, but previously had a Set Top Box, S... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

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Valutata 5 stelle su 5

Fantastic service from order to delivery

Fantastic service from order to the fellas putting it in my lounge ready for me to hang on the wall. The tv is excellent has all the technical things my son wanted for his gaming. Absolutely chuffed 👍

27 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I have purchased all my hi fi equipment…

I have purchased all my hi fi equipment and ot my recent purchase was perfect, l was given a very warm welcome by your staff, they are very knowledgeable regarding my purchases, delivery is excellent

23 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Samuel

Samuel, great customer service! Loving my new Sonos system! Thanks for all your support

24 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Good price

Good price, quick and efficient delivery

21 aprile 2026
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Risposta di Richer Sounds - Solihul

Thank you for your 5 star review!

Valutata 4 stelle su 5

RICHERS replaced my malfunctioning LG OLED

RICHER's replaced my malfunctioning LG OLED C3 after TV engineer cancelled the afternoon before he was meant to turn up. They replaced the G3 model with the C5. I impressed by RICHER's customer service. Once the exchange was agreed the G5 TV was despatched very quickly. This was all done under the 6 year guarantee. Special thanks go Andi in Customer Service.

15 aprile 2026
Valutata 5 stelle su 5

Excellent advice

After discussing my options I received excellent advice which was very professional and no pressure.

13 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Perfect

Very helpful but not overbearing. Gave a really good option for exactly what we were looking for. And very pleased with what we bought. Really lovely people.

15 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Richer sounds

Been going richer sounds many years great advise from marcus solihull branch about hifi amps dac's really appreciate it thank you. My 65" tv great watching the snooker lol and the wife was well happy with the free brolly bloody rain lol... Daniel meegan

11 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

New LG Oled…

Had replacement LG Oled TV for set that failed after 3.5 years. Issue with new TV but Martin at Solihull sorted no problem and now very happy. 100% recommend him and his team

13 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Exceptional Experience at Richer Sounds!

​I recently purchased an LG C5 OLED TV paired with a Denon Dolby Atmos soundbar, and I couldn’t be happier with the entire process.

​Even though the advice and purchase were handled entirely over the phone, the experience was flawless. The team took the time to talk me through the specs and ensured I was getting the perfect setup for my home. Not only was the expertise top-notch, but the price was absolutely unmatched nobody else came close to the value offered here.

​The service was truly second to none, proving that you don’t need to be in-store to get that famous Richer Sounds customer care. If you’re looking for premium audio-visual gear and want expert guidance from the comfort of your sofa, I cannot recommend them enough.

​Pros:
​Fantastic over-the-phone expertise
​Highly competitive pricing
​Seamless purchase process

Highly recommended!

7 aprile 2026
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Risposta di Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Excellent Service

As I live about 20 miles from the store, I ordered the product I required on the phone. It arrived by courier the next morning - less than 24 hours after I had made the purchase.

7 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Speedy resolution to an issue with my…

Speedy resolution to an issue with my new sub speaker. Great team at the Solihull branch. Thank you

6 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

First class service

First class service, experienced and knowledgeable staff who did not try to oversell and listened to our requirements. Delivery was at the time and date specified. Would definitely use again.

1 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

What I wanted was in stock and the…

What I wanted was in stock and the assistant was very helpful in packaging my purchase so I could carry it out.

31 marzo 2026
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Risposta di Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Very helpful in choosing my usb…

Very helpful in choosing my usb turntable. Also was very creative in assisting me to safely manoeuvre a large box on my trolley by tapping the box to my trolley which deserves a big thumbs up.

1 aprile 2026
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Knowledgeable and competitive pricing…

Knowledgeable and competitive pricing after some discussion with the store to match an online retailer price. Quick delivery. If you are agonising over what hifi to buy and want a good deal (as I was) it is worth considering Richer Sounds (Solihull).

30 marzo 2026
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Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

I knew what tv I wanted richer sounds…

I knew what tv I wanted richer sounds did the best price and a 6 year warranty Marcus the guy who I spoke to didn’t overstate the anti glare option I was looking for but it did surpass my expectations I’ve recommend richer sounds to family and friends for many years now I they have never let us down

29 marzo 2026
Logo di Richer Sounds - Solihul

Risposta di Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

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