We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Leggi di più
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Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Leggi di più
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My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
108 Mansfield Road, NG1 3HD, Nottingham, Regno Unito
- 0333 900 0035
4,9
Eccellente
2K recensioni
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Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service - poor contractor recommendation advice
Fantastic service from the team at Nottingham. From start to finish they couldn’t do enough. 4 stars awarded purely on the basis that the installation contractor they recommended has be a huge let down and that they should have engaged with the Richer Sounds specialist team on my project from the start; otherwise it would have been a 5 star review and the fourth star is purely for Tim from the specialist team for being SO BRILLIANT!
I’ve had several issues with the installation contractor (Virtuoso AV) and this has left a bad taste from an overall good experience.
30 giugno 2026
Non scritta su invito
Risposta di Richer Sounds - Nottingham
Thank you for your feedback, it's of course disappointing that the external contractor left a bad taste for you so please accept my apologies. Whilst I'm pleased that Tim managed to rescue things to your satisfaction, I will of course follow up with him to ensure our relationship with them is reviewed.
I trust all is now working and that you are happy, but if you do have any further questions of course please do get touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
They where so helpful nothingn was to…
They where so helpful nothingn was to much very good service
22 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service. Solid array of products.
I was feeling quite lost, trying to find the right setup for an old turntable that I'd been given by a relative. The abundance of choice and information on the Internet can be overwhelming for me, so I went for some in-person advice.
On my first visit into Richer Sounds, I was given clear, simple advice for what to look for. There wasn't any pressure to buy and I was given plenty of patience to ask any questions I had about the potential set up.
Afterwards, I found a model of speakers for a reasonable price that was luckily in stock at Richer Sounds. I booked in for a test with these speakers and a budget friendly pre-amp (chosen by the shop staff). When I next visited, I was brought into a separate room where I could test my turntable from home connected to the new speakers and pre-amp. I was very happy with the sound quality and decided to purchase the whole set up.
I'd certainly recommend Richer Sounds to those looking for anything hi-fi or TV related.
20 giugno 2026
Non scritta su invito
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Good communication between stores
Good communication between stores. Bit of parking at the Notts store which is a benefit. Everything ready and the guy carried the tv to my car.
Good price and guarantee so I’m happy enough.
I’ve bought most of my big TVs from Richer Sounds because of the above.
19 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great team for service and prices
Proffesional service and a team that have worked together for years, are a breath of fresh air in these times of " we must meet targets and forget the customer service" I have used the nottingham shop for years and its great to see that nothing has changed in regards to how you are treated as a customer. Alex the manager as helpful as he always has been , along with great staff.
19 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesman was very informative and…
The salesman was very informative and didn't try to push products on to us which is alot better. He listened to what i was after and pointed me in the right direction no hard sell which I hate so I was more then happy to buy
17 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Needed a new TV
Needed a new TV, gentleman in shop spent time going through all the options . Purchased TV that day . Delivered in timely manner.
14 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.
17 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was a pleasure to speak with Ben who…
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.
15 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.
13 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service, great staff & store
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.
12 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience for my elderly relative!
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David
3 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend
9 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review!
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service and the best price
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T
5 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Good staff, right product, great price
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.
8 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
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