Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry . It was a pleasure to... Leggi di più
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Scopri cosa dicono le persone
Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives. Saved us money on getting a aerial fitted, thanks rob and the team at richer sound... Leggi di più
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The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... Leggi di più
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Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
108 Mansfield Road, NG1 3HD, Nottingham, Regno Unito
- 0333 900 0035
5,0
Eccellente
2K recensioni
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Great team for service and prices
Proffesional service and a team that have worked together for years, are a breath of fresh air in these times of " we must meet targets and forget the customer service" I have used the nottingham shop for years and its great to see that nothing has changed in regards to how you are treated as a customer. Alex the manager as helpful as he always has been , along with great staff.
19 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesman was very informative and…
The salesman was very informative and didn't try to push products on to us which is alot better. He listened to what i was after and pointed me in the right direction no hard sell which I hate so I was more then happy to buy
17 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Needed a new TV
Needed a new TV, gentleman in shop spent time going through all the options . Purchased TV that day . Delivered in timely manner.
14 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.
17 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was a pleasure to speak with Ben who…
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.
15 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.
13 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service, great staff & store
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.
12 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience for my elderly relative!
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David
3 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend
9 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review!
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service and the best price
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T
5 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Good staff, right product, great price
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.
8 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Buying a turntable
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.
6 giugno 2026
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic customer service
Fantastic customer service. Very knowledgeable staff and happy to help.
Speedy delivery and excellent communication
6 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review!
I loved the personal service
I loved the personal service. Dave was excellent. The headphones I wanted to try out were looked out and ready. I had the use of a private cinema room and Dave talked me through the 2 products I was interested in.
I was really impressed by Dave’s knowledge about the headphones and if I was unable to set them up, I could have returned to the shop for further assistance. I also know I paid a very competitive price as I had done a bit of preparatory research.
Thank you and well done.
4 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your 5 star review!
Very happy with my purchase
Very happy with my purchase.
The item I wanted was not in stock but Dave ordered it for me and messaged me the next day to collect.
4 giugno 2026
Risposta di Richer Sounds - Nottingham
Thank you for your wonderful feedback
Brian was very helpful with our TV…
Brian was very helpful with our TV purchase, and while we were able to take the TV on the day, the free soundbar was out of stock so he arranged for free delivery a week later
11 novembre 2025
Non scritta su invito
Risposta di Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
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